Can We Still Believe the Bible? by Blomberg not showing in the Store Tab of the library

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Kiyah | Forum Activity | Posted: Sun, Nov 21 2021 12:34 PM

Can We Still Believe the Bible? by Craig Blomberg is not showing up in the Store tab of the library.

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DAL | Forum Activity | Replied: Sun, Nov 21 2021 4:24 PM

It’s showing for me.

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Kiyah | Forum Activity | Replied: Sun, Nov 21 2021 5:31 PM

DAL:

It’s showing for me.

You're probably seeing Can We Still Believe in God? by the same author. Similar looking title but different book, "Believe in God" vs. "Believe the Bible".

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DAL | Forum Activity | Replied: Sun, Nov 21 2021 5:36 PM

I‘m able to see both.  They have different covers. 👍


DAL

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Kiyah | Forum Activity | Replied: Sun, Nov 21 2021 6:28 PM

DAL:

I‘m able to see both.  They have different covers. 👍


DAL

Well, that's not fair. And very strange because I don't own either book but I can only see one. I wonder why you would be able to see it but I can't.

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Paul Caneparo | Forum Activity | Replied: Mon, Nov 22 2021 3:14 AM

They're both in the monthly sale. Is there a geographical restriction?

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NB.Mick | Forum Activity | Replied: Mon, Nov 22 2021 4:19 AM

Paul Caneparo:
Is there a geographical restriction?

Not that I could see - it shows in the store for me:

Image

and I could buy it if I wanted (the other one is not in the store because I already own it)

Running Logos 9 latest (beta) version on Win 10

Posts 1858
Paul Caneparo | Forum Activity | Replied: Mon, Nov 22 2021 5:35 AM

NB.Mick:

Paul Caneparo:
Is there a geographical restriction?

Not that I could see - it shows in the store for me:

Image

and I could buy it if I wanted (the other one is not in the store because I already own it)

I can see and buy both too. I was wondering whether there's a restriction for Kiyah.

Posts 1198
Dale E Heath | Forum Activity | Replied: Mon, Nov 22 2021 6:04 AM

Do you see it on the Author's sale page?

https://www.logos.com/monthly-sale#author

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Mike Binks | Forum Activity | Replied: Mon, Nov 22 2021 8:20 AM

I'm with you Kiyah.

In the library store tag I get this.

whereas on the product page (web) I get this...

However no insights offered. :-(

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

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Kiyah | Forum Activity | Replied: Mon, Nov 22 2021 8:41 AM

Dale E Heath:

Do you see it on the Author's sale page?

https://www.logos.com/monthly-sale#author

Yes, I see it. I can see it on the website, I just can't see it in the Store tab in the library.

Posts 1540
Kiyah | Forum Activity | Replied: Mon, Nov 22 2021 8:43 AM

NB.Mick:

Paul Caneparo:
Is there a geographical restriction?

Not that I could see - it shows in the store for me:

Image

and I could buy it if I wanted (the other one is not in the store because I already own it)

Looks like you already own the one that I can't see. The one in your screenshot is the one I CAN see.

Posts 1540
Kiyah | Forum Activity | Replied: Mon, Nov 22 2021 8:44 AM

Paul Caneparo:

They're both in the monthly sale. Is there a geographical restriction?

I'm in the United States so I don't see why there would be a restriction for me.

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DAL | Forum Activity | Replied: Mon, Nov 22 2021 8:48 AM

Kiyah:

Paul Caneparo:

They're both in the monthly sale. Is there a geographical restriction?

I'm in the United States so I don't see why there would be a restriction for me.

Check your library, maybe you own it already 👌

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Kiyah | Forum Activity | Replied: Mon, Nov 22 2021 8:51 AM

DAL:
Check your library, maybe you own it already 👌

I do not own it as I stated above. I've already checked several times.

Posts 1858
Paul Caneparo | Forum Activity | Replied: Mon, Nov 22 2021 11:32 AM

Kiyah:

DAL:
Check your library, maybe you own it already 👌

I do not own it as I stated above. I've already checked several times.

If you want it and can't see it, why not ring in or web chat?

Posts 9005
DAL | Forum Activity | Replied: Mon, Nov 22 2021 2:14 PM

Paul Caneparo:

Kiyah:

DAL:
Check your library, maybe you own it already 👌

I do not own it as I stated above. I've already checked several times.

If you want it and can't see it, why not ring in or web chat?

💡 💡 💡 💡 💡 💡 💡 👍😎👌 💡 💡 💡 💡 💡 💡 💡 

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Kiyah | Forum Activity | Replied: Mon, Nov 22 2021 2:18 PM

Paul Caneparo:

Kiyah:

DAL:
Check your library, maybe you own it already 👌

I do not own it as I stated above. I've already checked several times.

If you want it and can't see it, why not ring in or web chat?

The bigger issue is why can some users see it and others can't. If it's impacting multiple users Faithlife should look into it. Shouldn't we all be seeing the same books if we don't already own them? They have had issues with other books not appearing in the store tab in the past that have since been fixed. I'm trying to report the issue for the benefit of everyone. Something might be broken behind the scenes, and other books and users might be impacted.

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Mike Binks | Forum Activity | Replied: Tue, Nov 23 2021 12:20 AM

Kiyah:
The bigger issue is why can some users see it and others can't. If it's impacting multiple users Faithlife should look into it.

Quite right!

Kiyah:
I'm trying to report the issue for the benefit of everyone.

Poor strategy - similar to walking into the pub and complaining about the window cleaner. It's only effective if the window cleaner is in the bar.

These forums are principally self help areas which Faithlife wanders through on occasion.

Phone or chat means that you are not just shouting in the wind.

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

Posts 1858
Paul Caneparo | Forum Activity | Replied: Tue, Nov 23 2021 12:30 AM

Mike is right.

I'd be surprised if the book doesn't appear on this link:

https://www.logos.com/monthly-sale#author

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