BUG: Tyndale commentaries & parrallel resources

I'm not sure if this is related to this beta or not, as I've only just made the purchase.

I bought the Tyndale Commentaries (49 volumes), and they show up in my passage guide collections for Top Commentaries and Commentaries, but they do not show in parallel resources.

Can someone who has this series check to see if its beta related or do I have a unique bug?

Thanks

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It seems to be showing fine for me. I'm on 4.1 beta 2.

steve clark

https://community.logos.com/discussion/comment/153337#Comment_153337

don't know if this will help, but here are some things to check

Why don’t I see my Collection in Parallel Resources?

David Gullick

https://community.logos.com/discussion/comment/153339#Comment_153339

Thanks for the response. I didn't see anything in the link that helped me out.

Any other ideas? Why would it occur in my PG collections,but not in parrallel resources?

Also - If I am in one of the Tyndale Commentaries, parallel resources shows my other commentaries...strange??

steve clark

https://community.logos.com/discussion/comment/153344#Comment_153344

was the commentary that you originally were in, in the same collection as your new Tyndale commentary?

steve clark

https://community.logos.com/discussion/comment/153346#Comment_153346

a) sometimes commentaries are indexed differently. i could not get the BKC to show other collections when in John 1:1-28. So i selected the one showing and it still did not show other collections. So i changed the reference to Matt and wala the other collections appeared.

b) also don't forget to look for page numbers at the bottom of the PR drop down.

So try changing reference to a broader range or different books and see if your Tyndale collection shows up. At least you can understand how L4 has indexed it.

David Gullick

https://community.logos.com/discussion/comment/153352#Comment_153352

I don't have pages in PR, don't know how you got them? See image below.

steve clark

https://community.logos.com/discussion/comment/153358#Comment_153358

In your collection Top Commentaries i don't see the Tyndale commentaries. Could you show a screen shot of Top Commentary collection. (btw are you expecting the Tyndale comm to be in that collection or are you expecting a different collection?)

i see in the PG that you have it. i don't see the Tyndale NT in the PR for either the collection or parallel resources. Try going the other way around, open the Tyndale commentary to Matthew 1:1 and then see what shows in the PR drop down from it.

i looked in the metadata wiki page, to my understanding it looks OK.

the MacArthur Study Bible seems to be indexed as a commentary (in your PR it shows other commentaries).

Dave Hooton

https://community.logos.com/discussion/comment/153344#Comment_153344

Any other ideas? Why would it occur in my PG collections,but not in parrallel resources?

Your PG Collections section will show any Matthew reference that is in any Tyndale commentary, not just in the Matthew volume which is what PR attempts to do ie. PR is looking for the article that discusses the reference. So I would suggest you put your commentaries collections in multiple Commentaries sections of the PG to get the same sort of results. Use a specific reference like Matt 2:3-5 and see if Tyndale appears in the PG or PR (parallel resources).

David Gullick

https://community.logos.com/discussion/comment/153361#Comment_153361

i see in the PG that you have it. i don't see the Tyndale NT in the PR for either the collection or parallel resources. Try going the other way around, open the Tyndale commentary to Matthew 1:1 and then see what shows in the PR drop down from it.

I can look at Matthew 1:1 in the Tyndale commentary, PR (including showing top commentaries) shows my commentaries as expected. I select the Pillar Commentary on Matthew 1:1 from PR no problem. But clicking on PR again and the Tyndale Commentary doesn't come up.

Metadata seems good for the Matthew volume looking its details in My Library. (The 2 Peter and Jude Volume isn't tagged as Tyndale Commentary series though which needs to be fixed)

the MacArthur Study Bible seems to be indexed as a commentary (in your PR it shows other commentaries).

It is shown as "type:bible commentary" in my library.

David Gullick

https://community.logos.com/discussion/comment/153386#Comment_153386

Ok, so I'll try rebuilding my index, as perhaps that is my problem.

Notice the yellow three yellow boxes. Notice the four red boxes. The commentary doesn't show in my PG all commentaries (you can see all of my commentaries), and it doesn't show in PR either.

David Gullick

https://community.logos.com/discussion/comment/153387#Comment_153387

rebuilt index, problem remains.

steve clark

https://community.logos.com/discussion/comment/153386#Comment_153386

I can look at Matthew 1:1 in the Tyndale commentary, PR (including showing top commentaries) shows my commentaries as expected. I select the Pillar Commentary on Matthew 1:1 from PR no problem. But clicking on PR again and the Tyndale Commentary doesn't come up.

this is interesting. i would like to see a screen shot of the Tyndale commentary (with Mt 1:1) showing the PR drop down list.

also when you are in the MacArthur Study Bible NASB, i can only see a few of the commentaries in the PR drop down under All Parallel Resources. Could you scroll thru the list and see if the Tyndale commentary on Matthew is in the list (using the MacArthur Study Bible NASB).

steve clark

https://community.logos.com/discussion/comment/153358#Comment_153358

I don't have pages in PR, don't know how you got them?

pages shows up when the resource that you are in appears in multiple collections. L4 will show each collection that your current resource appears in.

Clinton Thomas

https://community.logos.com/discussion/comment/153447#Comment_153447

Hi David,

I am not having any problems with this set showing up in my parallels.

I had a problem where some commentaries were not showing up in parallel resource assignments even though they were in collections and should have shown up on the parallel drop downs. Recently, after seeing how Mark Barnes had prioritized his resources (http://www.4-14.org.uk/prioritising-resources-in-logos-4 He also posted a picture of his prioritization setup somewhere on this site, but I can't find it anymore) I tried this for my missing resources and they then showed up in my parallel resource drop downs.

Try prioritizing one of the tyndale commentaries (which will prioritize the set) and see if that helps.

Regards,

Clinton

Melissa Snyder

https://community.logos.com/discussion/comment/153447#Comment_153447

rebuilt index, problem remains.

David ~ When you right click on one of the Tyndale commentaries in your Library, is "Prioritize this series" one of the options?

David Gullick

https://community.logos.com/discussion/comment/153524#Comment_153524

rebuilt index, problem remains.

David ~ When you right click on one of the Tyndale commentaries in your Library, is "Prioritize this series" one of the options?

Try prioritizing one of the tyndale
commentaries (which will prioritize the set) and see if that
helps.

Yes. The series has been my fourth prioritized commentary series, I just moved the series to the very top of prioritization, restarted L4 but no difference. See image below

David Gullick

https://community.logos.com/discussion/comment/153631#Comment_153631

Here you go Steve. And when in the MacArthur Study Bible on Matthew 1:1 the Tyndale Commentary on Matthew definitely does not appear in PR

David Gullick

https://community.logos.com/discussion/comment/153634#Comment_153634

Perhaps a related bug - When in the Pulpit Commentary I don't even get Top Commentaries PR

EDIT: It appears that when I'm not in one of my top rated commentaries, Top Commentaries never shows in PR. Top Commentaries only show when I'm already in one of my top commentaries. I'm sure this isn't normal is it? It also happens with bibles and my Common Bibles collection.

steve clark

https://community.logos.com/discussion/comment/153634#Comment_153634

Here you go Steve. And when in the MacArthur Study Bible on Matthew 1:1 the Tyndale Commentary on Matthew definitely does not appear in PR

i think there is definitely a bug or something not installed properly here. Notice that in the PR's Top Commentaries drop down that it is missing your current commentary (the one that you are in when you click on PR button). The current commentary should show up with an orange vertical bar on the left next to it.

To my understanding the current resource must always appear in a collection in the drop down.

You are probably in the 4.1Beta. It would be nice if someone here on the forum who has the Tyndale OT/NT commentary and running the Beta try to duplicate this. i am at a loss, any MVPs your assistance would be very helpful.

David Gullick

https://community.logos.com/discussion/comment/153752#Comment_153752

i think there is definitely a bug or something not installed properly here. Notice that in the PR's Top Commentaries drop down that it is missing your current commentary (the one that you are in when you click on PR button). The current commentary should show up with an orange vertical bar on the left next to it.

I get the orange line when my current resource does show in PR like you say.

You are probably in the 4.1Beta. It would be nice if someone here on the forum who has the Tyndale OT/NT commentary and running the Beta try to duplicate this. i am at a loss, any MVPs your assistance would be very helpful.

Pete Li, the first reply in this thread has it working properly by the sound of it and he is on the current beta as well.

Thanks a lot for your time anyway Steve, muchly appreciated.

Anyone else to comment?

steve clark

https://community.logos.com/discussion/comment/153755#Comment_153755

The image i posted was your image, it had no orange bar in it.

In zooming on Peter's image i could not find the Tyndale commentary (except the Concise version) in his commentary list.

Hey glad to try and help, sorry that i was unable to resolve your problem [:(]

Dave Hooton

https://community.logos.com/discussion/comment/153703#Comment_153703

Perhaps a related bug - When in the Pulpit Commentary I don't even get Top Commentaries PR

From your other shots Pulpit doesn't appear to be in Top Commentaries - we need a screen shot of this collection showing how it is defined & another shot if necessary showing Tyndale, Pillar and Pulpit commentaries as part of the collection.

Also open one of your Top Commentaries to Hebrew 10:1-18 and see if the Tyndale volume appears in PR.

David Gullick

https://community.logos.com/discussion/comment/153756#Comment_153756

The image i posted was your image, it had no orange bar in it.

Sorry. What I meant was when a resource I have open does show in my PR, I do get the line. But as Tyndale doesn't show, there was no line in the image I posted.

In zooming on Peter's image i could not find the Tyndale commentary (except the Concise version) in his commentary list.

Indeed you are right, perhaps he misunderstood my OP.

From your other shots Pulpit doesn't appear to be in Top Commentaries

The Pulpit series isn't in my Top Rated, but my collection of Top Commentaries should still show in PR when I click on PR from within a Pulpit commentary shouldn't it??

we need a screen shot of this collection
showing how it is defined & another shot if necessary showing
Tyndale, Pillar and Pulpit commentaries as part of the
collection.

The top resource you can see is the Tyndale Commentary on Matthew, the last resource is a Pillar Commentary. I have given a generic rating of 4 stars to both series.

Also open one of your Top Commentaries to
Hebrew 10:1-18 and see if the Tyndale volume appears in PR.

Tyndale volume doesn't appear

David Gullick

https://community.logos.com/discussion/comment/153851#Comment_153851

Incidentally, how are we supposed to report metadata errors? One volume of the Tyndale Commentary Series (49 volumes) has no metadata for series

Melissa Snyder

https://community.logos.com/discussion/comment/153855#Comment_153855

It appears that you're metadata needs to be updated, which may fix all the problems you're seeing with the Tyndale Commentaries. Close the program and go to your Logos4 folder, open Data\uniquefolder.xxx\Updates and delete the Metadata.db file. Start Logos 4 and wait a few minutes to give it a chance to download the metadata before checking those resources in Library.

David Gullick

https://community.logos.com/discussion/comment/153877#Comment_153877

It appears that you're metadata needs to be updated, which may fix all the problems you're seeing with the Tyndale Commentaries. Close the program and go to your Logos4 folder, open Data\uniquefolder.xxx\Updates and delete the Metadata.db file. Start Logos 4 and wait a few minutes to give it a chance to download the metadata before checking those resources in Library.

Followed your instructions Melissa, restarted L4 and waited for 10 minutes, but I can't see anything that has changed.

Dave Hooton

https://community.logos.com/discussion/comment/153855#Comment_153855

Incidentally, how are we supposed to report metadata errors? One volume of the Tyndale Commentary Series (49 volumes) has no metadata for series

In Metadata_correction_proposals - under Corrections Needed.

Dave Hooton

https://community.logos.com/discussion/comment/153851#Comment_153851

From your other shots Pulpit doesn't appear to be in Top Commentaries

The Pulpit series isn't in my Top Rated, but my collection of Top Commentaries should still show in PR when I click on PR from within a Pulpit commentary shouldn't it??

No. Pulpit has to be in Top Commentaries for the collection to be in PR, otherwise ALL your collections would show in PR ie. if Pulpit is displaying a passage its PR will include Top Commentaries only if Pulpit is part of that collection.

Dave Hooton

https://community.logos.com/discussion/comment/154178#Comment_154178

Followed your instructions Melissa, restarted L4 and waited for 10 minutes, but I can't see anything that has changed.

You do have Use Internet = YES?

Melissa Snyder

https://community.logos.com/discussion/comment/154178#Comment_154178

Followed your instructions Melissa, restarted L4 and waited for 10 minutes, but I can't see anything that has changed.

It can sometimes take longer. You might also try restarting a second time.

David Gullick

https://community.logos.com/discussion/comment/154308#Comment_154308

You do have Use Internet = YES?

Yes

It can sometimes take longer. You might also try restarting a second time.

I tried it again today, deleted the files, then opened L4 to a blank layout before going out for a few hours. Came home and the problem still isn't solved. Tried restarting as well but no change.

Dave Hooton

https://community.logos.com/discussion/comment/154717#Comment_154717

BUMP

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/155224#Comment_155224

There's a definite problem with the metadata for this series (non-US Tyndale commentaries); I have alerted our text department.

Todd Phillips

https://community.logos.com/discussion/comment/155233#Comment_155233

There's a definite problem with the metadata for this series (non-US Tyndale commentaries); I have alerted our text department.

Bradley, why is there a US and a non-US version? All the internal cross reference links in the US version link to the non-US version.

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/155233#Comment_155233

The metadata has been refreshed, and should be downloaded by Logos 4 the next time you restart (you may have to wait a minute); this should fix the problems that were observed.

David Gullick

https://community.logos.com/discussion/comment/155484#Comment_155484

Fixed [Y]

Thanks Logos

David Gullick

https://community.logos.com/discussion/comment/156051#Comment_156051

I now have the same problem with Job:An Introduction and Commentary and 1 and 2 Kings: An introduction and Commentary in The Tyndale Commentary Series. They do not appear in Parallel Resources, either in Top Commentaries or All Parallel Resources. Nor do they appear in my custom Passage Guide.

In My Library they have the correct series metadata, however these are the only two volumes which do not have any Subjects metadata. Is this the problem?

Dave Hooton

https://community.logos.com/discussion/comment/161871#Comment_161871

Has this been a reversal of behaviour since the recent metadata update fixed the others or did they always behave this way?

David Gullick

https://community.logos.com/discussion/comment/161874#Comment_161874

I can't say for sure as this is the first time I've used these volumes. I would guess they always behaved this way though, and the recent metadata fix fixed some volumes, but not these.

David Gullick

https://community.logos.com/discussion/comment/161881#Comment_161881

bump

Melissa Snyder

https://community.logos.com/discussion/comment/161871#Comment_161871

In My Library they have the correct series metadata, however these are the only two volumes which do not have any Subjects metadata. Is this the problem?

That may be the problem, however, I have the Subject metadata for those resources in my Library. I'll look into it.

Ron

https://community.logos.com/discussion/comment/163186#Comment_163186

In My Library they have the correct series metadata, however these are the only two volumes which do not have any Subjects metadata. Is this the problem?

That may be the problem, however, I have the Subject metadata for those resources in my Library. I'll look into it.

Melissa, does this thread help? http://community.logos.com/forums/t/9971.aspx

It seems that sometimes (often?) Logos isn't "trying" hard enough to update the Metadata. The solution in that thread ended up being renaming the metadata file to force it to recreate from the newest data available on the server.

Melissa Snyder

https://community.logos.com/discussion/comment/163200#Comment_163200

Melissa, does this thread help? http://community.logos.com/forums/t/9971.aspx

It seems that sometimes (often?) Logos isn't "trying" hard enough to update the Metadata. The solution in that thread ended up being renaming the metadata file to force it to recreate from the newest data available on the server.

That is what I had David try initially when the problem originated, however, the problem was with the metadata for that series. There is still an open case on the Tyndale Commentaries metadata issues, so I'm not sure the problem has been completely resolved. I've updated the case with David's continuing problems with the series.

Ron

https://community.logos.com/discussion/comment/163202#Comment_163202

That is what I had David try initially when the problem originated, however, the problem was with the metadata for that series. There is still an open case on the Tyndale Commentaries metadata issues, so I'm not sure the problem has been completely resolved. I've updated the case with David's continuing problems with the series.

Oops, sorry...I hadn't looked back on the previous pages.

Melissa Snyder

https://community.logos.com/discussion/comment/163220#Comment_163220

That is what I had David try initially when the problem originated, however, the problem was with the metadata for that series. There is still an open case on the Tyndale Commentaries metadata issues, so I'm not sure the problem has been completely resolved. I've updated the case with David's continuing problems with the series.

Oops, sorry...I hadn't looked back on the previous pages.

No problem -- I appreciate everyone's input; it's very helpful. It appears that this problem should be resolved soon.

Jerry Bush

https://community.logos.com/discussion/comment/163255#Comment_163255

Melissa -

Although not the same problem as the OP, I am having issues with the metadata for this series as well.

On my main work computer at the church, deleting the metadata solved the problem. On my laptop, only one volume shows up in the series.

I am running Windows 7 on both and both are running the same version of Logos 4. One is working perfect, the other is not. I have deleted the metadata several times now on the laptop with the same result. I have even re-indexed.

Any ideas or help on the way?

While I am at it, I think this series is named strangely. I mean the individual volumes. It lists the book(s) it is covering, then " an introduction and commentary." It makes more sense to me to name it by the set, then the book(s) it is covering in that volume. That may be a publisher decision, not Logos, but it is still annoying to me. Annoying enough that I went through and re-named all 49 volumes.

The good news is, Logos 4 is so cool that I only had to do it once, and it showed up on my other computer!

Jerry

Melissa Snyder

https://community.logos.com/discussion/comment/163283#Comment_163283

I am running Windows 7 on both and both are running the same version of Logos 4. One is working perfect, the other is not. I have deleted the metadata several times now on the laptop with the same result. I have even re-indexed.

Any ideas or help on the way?

The issue should be resolved soon. When it is, the metadata will be automated automatically after a Logos 4 restart.

While I am at it, I think this series is named strangely. I mean the individual volumes. It lists the book(s) it is covering, then " an introduction and commentary." It makes more sense to me to name it by the set, then the book(s) it is covering in that volume. That may be a publisher decision, not Logos, but it is still annoying to me.

We use the titles from the print versions. For other commentary series, you might find it helpful to arrange your Library by the 'Series' column when looking for a particular volume.

Jerry Bush

https://community.logos.com/discussion/comment/163294#Comment_163294

Thanks Melissa!

I will look forward to that. Any clue as to what "soon" means? [:D]

I appreciate the tip on sorting things differently. I also appreciate the ability to re-name things if I want to.

Jerry