ADAM and PHILANA: This is NOT fixed - still crashes!

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This post has 8 Replies | 1 Follower

Posts 2844
Don Awalt | Forum Activity | Posted: Tue, Mar 22 2022 4:53 PM

This crash is NOT fixed, I duplicated it exactly as to what I reported before:

https://community.logos.com/forums/p/205700/1197528.aspx#1197528 

1. Run Verbum

2. Tools/History

3. Click on Images of St. Paul "Plan of Southern Sector of Temenos" (it happens with other images too; this should have been brought up in a prior session so it is in your History)

4. Click and drag library to the middle pane, so History is left, Image is right (it defaulted there when I click on it in history), Library  in the middle.

5. Click "Close All" at the top right - crash.

Log attached.

6102.Archive.zip

Posts 496
LogosEmployee
Adam Borries (Faithlife) | Forum Activity | Replied: Tue, Mar 22 2022 5:05 PM

We're investigating this immediately.

Adam Borries | Product Manager, Logos desktop application

Message me on Faithlife.com >>

Posts 2844
Don Awalt | Forum Activity | Replied: Wed, Mar 23 2022 4:17 AM

Thanks Adam!

Posts 1273
Armin | Forum Activity | Replied: Wed, Mar 23 2022 5:32 AM

Yes, my "Close All" crash also still happens:

https://community.logos.com/forums/p/204926/1200654.aspx#1200654

The crash happens each time I close one specific layout.

Posts 3923
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Mar 29 2022 10:22 AM

Armin:

Yes, my "Close All" crash also still happens:

https://community.logos.com/forums/p/204926/1200654.aspx#1200654

The crash happens each time I close one specific layout.

Armin,

I believe this is the same crash. We should have a fix out soon.

Posts 1273
Armin | Forum Activity | Replied: Tue, Mar 29 2022 10:25 AM

Philana R. Crouch:

We should have a fix out soon.

This is great news. I won't miss my daily early morning Logos crash. Smile

Posts 3923
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Mar 29 2022 12:18 PM

Don Awalt:

This crash is NOT fixed, I duplicated it exactly as to what I reported before:

https://community.logos.com/forums/p/205700/1197528.aspx#1197528 

1. Run Verbum

2. Tools/History

3. Click on Images of St. Paul "Plan of Southern Sector of Temenos" (it happens with other images too; this should have been brought up in a prior session so it is in your History)

4. Click and drag library to the middle pane, so History is left, Image is right (it defaulted there when I click on it in history), Library  in the middle.

5. Click "Close All" at the top right - crash.

Log attached.

6102.Archive.zip

This has been fixed in 9.13 Beta 2.

Posts 2844
Don Awalt | Forum Activity | Replied: Tue, Mar 29 2022 12:28 PM

It is fixed, thank you Philana!

Posts 3923
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Mar 29 2022 12:37 PM

Don Awalt:

It is fixed, thank you Philana!

Thank you for confirming. We try to test as much as possible, but sometimes there are other factors. So having users confirm this on their hardware and set-up is very much appreciated.

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