Part of the Forums are down.

Not if you have a link to get to a specific sub forum - like here general forum #77.
But if you click to the left of general, on home, for me, I get an error saying the website is down. Specifically it says "
Sorry, there was a problem with your last request!
Either the site is offline or an unhandled error occurred. We apologize and have logged the error. Please try your request again or if you know who your site administrator is let them know too."
AND the link involved is this:
https://community.logos.com/forums/
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Still down, but only when I'm logged in. If I'm logged out, I can see the https://community.logos.com/forums page.
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It's been working fine for me all day, I have been watching it. I wonder if it's some server/network failure outside of FL that affects part of the country/world and not other parts? Just curious, have you cleared your browser cache, restarted the browser and tried again?
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yessir, tried multiple browsers on two different machines (well a macbook air, and an iphone).
my pc is down at the moment, so I can't try on that.
BUT both safari and firefox have the same issue. on both of the mentioned devices.L2 lvl4 (...) WORDsearch, all the way through L10,
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Sooo...looks like they changed things around? Forum index page has changed and forums are being consolidated.
Current MDiv student at Trinity Theological College - Perth, Western Australia
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for sure. but it still wont load for me
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anyone else?
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I'm sorry for the problems. We're looking into it.
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Thank you Mark!Mark Barnes (Faithlife) said:I'm sorry for the problems. We're looking into it.
if there is anything I can do to help, feel free to shoot me an email. I think we've emailed in the past.
KenL2 lvl4 (...) WORDsearch, all the way through L10,
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abondservant said:
Thank you Mark!
if there is anything I can do to help, feel free to shoot me an email. I think we've emailed in the past.
Is it still a problem?
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Multiple browsers (firefox, safari and Chrome) across two different devices (iphone, and macbook air m1). I'll power up my desktop PC and see if its any different if you'd like.
Consistently:
1. I can't see the forum index page (https://community.logos.com/forums/) when logged in.
2. after logging out, I can see the forum index page.
3. While logged out, clicking threads doesn't mark them as read.
This is the error I get when trying to view the previously mentioned link.L2 lvl4 (...) WORDsearch, all the way through L10,
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It's affected a minority of users, and we can't reproduce it.
Could you try clearing out your community.logos.com cookies and trying again?
In Chrome
- click on the padlock in the address bar
- Click on the cookies row
- In the resulting pop-up, click on community.logos.com and click remove
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Chrome was only just installed to test this, but I cleared the cookies any way, and no luck. same result.Mark Barnes (Faithlife) said:It's affected a minority of users, and we can't reproduce it.
Could you try clearing out your community.logos.com cookies and trying again?
In Chrome
- click on the padlock in the address bar
- Click on the cookies row
- In the resulting pop-up, click on community.logos.com and click remove
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Mark Barnes (Faithlife) said:abondservant said:
Thank you Mark!
if there is anything I can do to help, feel free to shoot me an email. I think we've emailed in the past.
Is it still a problem?
Yes. On Firefox too.
Myke Harbuck
Lead Pastor, www.ByronCity.Church
Adjunct Professor, Georgia Military College0 -
Mark Barnes (Faithlife) said:
It's affected a minority of users, and we can't reproduce it.
to be fair, how many users have the individual forums bookmarked (or know the url structure and forum numbers) and know to try that as a way to seek help? So far 4 (HJ van der Wal, Jan Krohn, myself, and Myke).
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abondservant said:Mark Barnes (Faithlife) said:
It's affected a minority of users, and we can't reproduce it.
to be fair, how many users have the individual forums bookmarked (or know the url structure and forum numbers) and know to try that as a way to seek help? So far 4 (HJ van der Wal, Jan Krohn, myself, and Myke).
Not sure about minority/majority status, but I can confirm that I was not affected at all, browsing logged-in (Chrome on Win 10, fwiw).
Have joy in the Lord!
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I don’t know about majority either. I’m just saying it’s hard to know how many are truly affected.
also, same issue from my windows 11 pc on Firefox, edge and chrome.
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abondservant said:
I don’t know about majority either. I’m just saying it’s hard to know how many are truly affected.
We think this is a bug which only affects people with a particular combination of permissions. We're guessing a little bit, but I've made a few changes which might help. Would you mind testing again?
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sure. Still broken though
let me clear my cookies. still broken.
Still broken on chrome also. Shall I check my pc?L2 lvl4 (...) WORDsearch, all the way through L10,
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Jan Krohn said:
Issue is solved for me.
Me too! thanksMark Barnes (Faithlife) said:abondservant said:I don’t know about majority either. I’m just saying it’s hard to know how many are truly affected.
We think this is a bug which only affects people with a particular combination of permissions. We're guessing a little bit, but I've made a few changes which might help. Would you mind testing again?
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If one selects "Forums" or the Forums icon it still renders an error!Mark Barnes (Faithlife) said:Glad it's working again!
Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.
International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.
MacBook Pro MacOS Sequoia 15.3 1TB SSD
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