Update crashing
Just downloaded update and am getting consistent crash. Attached file:
Comments
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Alan Monroe said:
Attached file:
This just seems to contain a cef.log file, please upload the logos.log file
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I think that's the right file this time.
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Alan Monroe said:
I think that's the right file this time.
There's no indication of a crash there
But there is a notification of a request to install an update - presumably you didn't request that?
That seems to be the reason Logos shut down - and it should have restarted automatically. Did it?
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Did it again just a few minutes ago. In editing some text in sermon editor is where I am having issue.
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Alan Monroe said:
Did it again just a few minutes ago. In editing some text in sermon editor is where I am having issue.
That did indicate a crash but did you have the Logos.log file?
Ideally zip up all the corrent log files after a crash and add the zip file in a reply to this thread.
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One more time, hopefully I've got it all this time. 2 files that were just created.
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I'm afraid that doesn't include the Logos.log file
Without that it's difficult to see what is happening.
Is it always when you are editing text in a sermon document that Logos crashes? Is it one specific document?
Hopefully someone from Logos can comment.
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Hi Alan,
I believe this crash you are experiencing is one that we have began investigating internally. The team is aware of it and working on a fix.
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Logs from my crash after marking prayer and reading plan complete,
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I am also getting crashes from logos. I am using 30.0.20 and my OS is
Version 14.2 Beta (23C5055b) on Mac.
When I try to open documents and begin a new sermon, logos quits/crashes.
Also when I try to start a new reading plan from scratch, logos quits/crashes.0 -
Graham Criddle said:
I'm afraid that doesn't include the Logos.log file
Without that it's difficult to see what is happening.
Is it always when you are editing text in a sermon document that Logos crashes? Is it one specific document?
Hopefully someone from Logos can comment.
For me yes, logos always crashes when I try to begin or edit a sermon. Very annoying.
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Obed Matus said:
For me yes, logos always crashes when I try to begin or edit a sermon. Very annoying.
I am having the same issues - both with editing a prayer list and sermon editing. Same beta: 30.0.20 also. I am on Mac - are you others as well?
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Michael Licina Jr. said:
I am having the same issues - both with editing a prayer list and sermon editing. Same beta: 30.0.20 also. I am on Mac - are you others as well?
Editing Prayer List is OK on Windows, but Reading Plans crash.
Dave
===Windows 11 & Android 13
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