L4 Mac is failing to Index after receiving an 170 MB update today...
...will I need to force a complete re-index of L4 to correct?
Running 4.2a SR-4 (4.21.5.0947)
__________
15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)
Comments
-
Please follow the steps at http://community.logos.com/forums/p/32065/238705.aspx#238705 to work around this issue.
0 -
Thanks Bradley!
__________
15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)
0 -
This isn't the time-saving experience I was looking forward to on a Friday night [:^)]
The mind of man is the mill of God, not to grind chaff, but wheat. Thomas Manton | Study hard, for the well is deep, and our brains are shallow. Richard Baxter
0 -
Could you be able to help me figure out how to delete this resource? My L4 mac keeps shutting down during search. What should I do to fix this issue. Is deleting HCSB the answer? And how do I do this?
0 -
Close Logos 4 and then go to the following folder in Finder -
/Users/username/Library/Application Support/Logos4/Data/randomnumbers/ResourceManager/Resources.
Find and delete "HCSB.logos4" from within that folder.
__________
15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)
0 -
Where do I find that folder. Sorry, i am new to this program.
0 -
Close all of your applications, and open "Finder." On the left side of the panel, find "Devices" and select your internal hard drive. From there, find and select the following folders in the order given by this string:
/ Users / {your username} / Libray / Application Support / Logos4 / Data / {randomnumbers} / ResourceManager / Resources.
Find and delete "HCSB.logos4" from within the Resource folder.
__________
15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)
0 -
HI Otto
Won't this just trigger a re-download next time you update resources?
Wouldn't a better solution to be to 'hide' the resource?
tootle pip
Mike
Now tagging post-apocalyptic fiction as current affairs. Latest Logos, MacOS, iOS and iPadOS
0 -
Mike Binks said:
Wouldn't a better solution to be to 'hide' the resource?
Concur, after hiding resource, restarting Logos 4 deletes resource file.
After merge posting crash from incremental Bible indexing, now running Rebuild Bible Index command in Logos 4.2a SR-4 (with new HCSB in resource folder). If indexer crashes again, plan to hide HCSB, then Rebuild Bible Index. Once read about HCSB resource update on forums, would unhide HCSB.
Edit: Indexer crashed while merging Bible postings, hide HCSB (dragged from Library to Program Settings Hidden Resources), restarted Logos 4 Mac, then ran Rebuild Index command:
Keep Smiling [:)]
0 -
Mike & Keep Smiling,
I deleted the resource per Bradley's instructions. My understanding was that Logos replaced the corrupted file with the previous file (until the corrupted file is debugged). So yes, after deleting the corrupted HCSB, a download of the replacement HCSB was triggered when I opened Logos again. I then forced a "Rebuild Bible Index," per Bradley. The indexing took around 2 hours to complete. All is working well on my L4 Mac now, including HCSB...
__________
15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)
0 -
Mike Binks said:
Won't this just trigger a re-download next time you update resources?
Yes and no... Yes, it will download (in fact, the instructions on that other thread specifically included re-downloading it), but, as I understand it, they've removed the offending file from their servers and replaced it with the older one, so what you'd be re-downloading would be the file you had two days ago, not the one that caused all this trouble. So, if you don't need it, you can hide it until they've fixed the new file, and save yourself one download and one indexing session, but if you do need it, re-downloading should be fine. That is, apart from my minor troubles below.
Bradley Grainger said:Please follow the steps at http://community.logos.com/forums/p/32065/238705.aspx#238705 to work around this issue.
These instructions didn't work exactly as intended for me. (Perhaps because my download included the IVP and a couple of other buys as well?)
Most of the steps went fine, but rebuild bible index didn't do anything at all. I tried Enter, I tried clicking in the dropdown: nothing. The indexing icon didn't even flash. I then closed and reopened Logos an extra time, which triggered a complete rebuild of the Bible Index, indexing of 23 other resources and a merge of that new supplemental index with the Library Index. So far so good (except that it took incredibly much longer than it should have done, and there were quite a few "warnings" in the log). It's just that the 'new' HCSB file is still sitting in the Downloaded folder. It never moved over to Resources, and consequently can't be used. I don't think I've ever opened it, so it's no problem, but I thought you should know about it.
Maybe I should also mention that the first download had another problem as well: one of the IVP files didn't download with the others; it only turned up after the restart, when the indexing should have been started.
Plus they have the wrong metadata. It's been half a year since you changed the lexicon/dictionary/encyclopedia thing. Shouldn't you have this right by now? It took me an hour or more to twist my collections so that these few books showed up where they should.
I'm also wondering why my indexer log says "Using language sv-SE", when I am, in fact, using the English UI?
Mac Pro (late 2013) OS 12.6.2
0 -
For grins, unhide HCSB, restarted Logos 4, which downloaded HCSB resource file. After download, HCSB was searchable via Basic Search, but not a Bible Search, so used rebuild bible index command that completed successfully. Now can crash Logos 4.2a SR-4 by doing a Bible Search:
Last bible in Logos4.log before crash is HCSB:
For grins, hide HCSB, restarted Logos 4 Mac. A Bible Search now completes whose Grid does not include HCSB:
However, change Bible Search from a to the quickly causes another crash:
Now to rebuild bible index again with HCSB hidden.
Keep Smiling [:)]
0 -
I was able to do both searches with HCSB unhidden and in grid since doing the Bradley work-around. Interesting that your L4 crashes when doing so...
__________
15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)
0 -
I elected to replace my Logos 4 folder with a Time Machine backup from the last good update/turn off auto update and just run a reindex since I don't back up the index files. That's going on now. I tried everything including a scan resources and HCSB wasn't showing up. Very strange. I hope they get this sorted out early next week.
The mind of man is the mill of God, not to grind chaff, but wheat. Thomas Manton | Study hard, for the well is deep, and our brains are shallow. Richard Baxter
0 -
Michael Ballai said:
I elected to replace my Logos 4 folder with a Time Machine backup from the last good update/turn off auto update and just run a reindex since I don't back up the index files. That's going on now. I tried everything including a scan resources and HCSB wasn't showing up. Very strange. I hope they get this sorted out early next week.
Just curious Michael - why not include the index files in your Time Machine backups? I personally backup all Logos files in Time Machine as well as keep updated clones of my internal drive so I can quickly restore my install back to its last working state for situations like many are experiencing with this resources update.
__________
15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)
0 -
I find TM to be a resource hog on my Mac Mini which just barely meets spec. Especially if Logos is indexing or I want more windows open. I set TM to run every three hours so I can get more work done.
The mind of man is the mill of God, not to grind chaff, but wheat. Thomas Manton | Study hard, for the well is deep, and our brains are shallow. Richard Baxter
0 -
fgh said:Bradley Grainger said:
Please follow the steps at http://community.logos.com/forums/p/32065/238705.aspx#238705 to work around this issue.
These instructions didn't work exactly as intended for me. (Perhaps because my download included the IVP and a couple of other buys as well?)
Most of the steps went fine, but rebuild bible index didn't do anything at all. I tried Enter, I tried clicking in the dropdown: nothing. The indexing icon didn't even flash. I then closed and reopened Logos an extra time, which triggered a complete rebuild of the Bible Index, indexing of 23 other resources and a merge of that new supplemental index with the Library Index. So far so good (except that it took incredibly much longer than it should have done, and there were quite a few "warnings" in the log). It's just that the 'new' HCSB file is still sitting in the Downloaded folder. It never moved over to Resources, and consequently can't be used. I don't think I've ever opened it, so it's no problem, but I thought you should know about it.
Maybe I should also mention that the first download had another problem as well: one of the IVP files didn't download with the others; it only turned up after the restart, when the indexing should have been started.
The HCSB file never moved from the Downloaded folder, so after waiting a few days I deleted it, assuming that that would trigger a new download. It didn't. I'm still missing it. How do I get it back?
Mac Pro (late 2013) OS 12.6.2
0 -
fgh said:
The HCSB file never moved from the Downloaded folder, so after waiting a few days I deleted it, assuming that that would trigger a new download. It didn't. I'm still missing it. How do I get it back?
Wonder about update resources command ?
Keep Smiling [:)]
0 -
That, of course, was the first thing I tried. [;)] About a dozen times or so. Plus I received another download earlier today.
Mac Pro (late 2013) OS 12.6.2
0 -
fgh said:
That, of course, was the first thing I tried. About a dozen times or so. Plus I received another download earlier today.
Option: could download HCSB.lbxlls from ftp://ftp.logos.com/LbxBooks/ to your desktop then use scan /Users/username/Desktop
Note: replace username with your login name.
Keep Smiling [:)]
0 -
fgh said:
The HCSB file never moved from the Downloaded folder, so after waiting a few days I deleted it, assuming that that would trigger a new download. It didn't. I'm still missing it. How do I get it back?
fgh - do you have a Time Machine archive of your Logos 4 folder? If so, have you tried restoring your L4 mac to the day before the trouble with HCSB occurred? At this point, you would still have a working HCSB in your library, and then running an "Update Resources" would bring your system up to date, bypassing the problem of initial HCSB update...
__________
15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)
0 -
Option: could download HCSB.lbxlls from ftp://ftp.logos.com/LbxBooks/ to your desktop then use scan /Users/username/Desktop
How do I do this? Couldn't log in to ftp://ftp.logos.com/LbxBooks/, and choosing Guest didn't seem to give me an option to download.
Tried the scan command on a Master's file that never downloaded at the time, but which I can find and download from the Order page, but couldn't make that work either. (The HCSB doesn't seem to be on the Order page.)
Mac Pro (late 2013) OS 12.6.2
0 -
fgh said:
How do I do this? Couldn't log in to ftp://ftp.logos.com/LbxBooks/
Personally use Firefox to handle anonymous ftp to logos web site (and file download).
After using scan command, need to restart Logos 4.
Keep Smiling [:)]
0 -
Personally use Firefox to handle anonymous ftp to logos web site (and file download).
That worked much better! Both files are now in the Library, and indexing.
Of course, after indexing had started I remembered another two files I'm missing, so I'll have to do it all over again once it's finished. Wish I'd remembered a few minutes earlier...
Mac Pro (late 2013) OS 12.6.2
0
said: