day 4 still indexing on PC

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Whyndell Grizzard | Forum Activity | Posted: Thu, Nov 5 2009 2:39 AM

Well this has been a great waste of time- time after time- indexing quits after waiting 6-8 hours for it to finish and always with about 2 hours left.

I have had with this program- has Logos posted any solutions to these problems?Angry

Posts 687
Jon | Forum Activity | Replied: Thu, Nov 5 2009 2:44 AM

Logs would be useful to see why the indexer is getting stuck, I'll just copy Dave's advice Smile:

 

Close L4 and enable logging by downloading this file: http://downloads.logos.com/LBS4/LDLS4Installer/EnableLogging.js

Start L4 and get it to crash (close L4 if necessary)

Zip the log file and attach to your post.**

You can disable logging by downloading & running http://downloads.logos.com/LBS4/LDLS4Installer/DisableLogging.js

Log files are created in \My Documents\Logos Log Files.

 

During beta, there were some indexing issues caused by unusual resources in people's L3 libraries that stuffed things up - and from your description it's always failing at about the same point; is this a clean install or install with L3 in place?

Posts 3337
Whyndell Grizzard | Forum Activity | Replied: Thu, Nov 5 2009 2:53 AM

L3 is in place.

I enabled logging

I also noticed that on my laptop there is a subfolder "install" in my Logos4, but it is not in place on my PC, does indexing place that folder there, or is it something that is causing the issue?

Posts 687
Jon | Forum Activity | Replied: Thu, Nov 5 2009 3:02 AM

I've never seen an 'install' folder, even during indexing... It sounds like something might have gone wrong during install; have you tried uninstalling, downloading the most recent installer afresh and going from scratch?

Posts 3337
Whyndell Grizzard | Forum Activity | Replied: Thu, Nov 5 2009 3:05 AM

ok I see nothing that allows attaching file to my post- am I missing something

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Whyndell Grizzard | Forum Activity | Replied: Thu, Nov 5 2009 3:06 AM

The install folder is actually in place on my laptop and it works perfectly so far- the PC is another story.

Posts 147
John Murphy | Forum Activity | Replied: Thu, Nov 5 2009 3:07 AM

Whyndell:  Click on the little green icon that looks like a piece of an old film strip and it allows you to post a file.  I had to post a LOG file and it worked well for me.

 

John

Posts 687
Jon | Forum Activity | Replied: Thu, Nov 5 2009 3:09 AM

Ah! I see... it's the other way around... There meant to be an attachments things her somewhere but I never found, you can just add the text files with the "Insert media" button though...

Posts 3337
Whyndell Grizzard | Forum Activity | Replied: Thu, Nov 5 2009 3:11 AM

3731.Logos4.zip

 

I did it twice

Posts 463
George Allakhverdyan | Forum Activity | Replied: Tue, Dec 15 2009 3:27 PM

Hi Whyndell, sorry we have not addressed your problems for so long, are you having this problem with the latest service release? (SR-7)

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