Strange library bug

Tom Geswein
Tom Geswein Member Posts: 235 ✭✭
edited November 2024 in English Forum

I typically keep a pane with my library open on my second monitor all the time.  When I open my library, the top seventeen lines have the type and title info listed, but all other items are blank (series, last updated, author).  If I page down, the problem continues on each page with seventeen lines missing info.  The library works fine if I scroll with the mouse wheel or the arrows on the scroll bar.  Not a big deal, but it is repeatable and I thought I would mention it.  This does not occur on my laptop.

"It seems our problems solve themselves when we look beyond us to those truly in hell."  -  Beyond Our Suffering - AILD

Comments

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    Someone found a workaround: open and close the Informations panel, and the problem is supposed to go away.

    Mac Pro (late 2013) OS 12.6.2

  • Dave Hooton
    Dave Hooton MVP Posts: 36,339

    Hi Tom

    This has been reported before - but the more the merrier as Logos cannot reproduce!

    (another Workaround is to slightly resize the column)

    Dave
    ===

    Windows 11 & Android 13

  • Rosie Perera
    Rosie Perera Member Posts: 26,194 ✭✭✭✭✭

    This happens to me quite frequently. There is no rhyme or reason to it, no consistently reproducible case. But if I open my Library and page up and down in it, invariably nearly every page will have at least one, and sometimes a few missing fields that are just blank. Paging down and back up again will refresh and fix the problem, though other fields might be missing. It's getting quite irritating, but without Logos being able to reproduce it at their end, I don't know how were ever going to get a fix.

  • Tom Geswein
    Tom Geswein Member Posts: 235 ✭✭

    Failed to mention:

    Windows 7 SP1 (64 bit), CPU: i7 2600k @ 3.40GHz, 8gb memory, 2Tb HDD Raid/Mirror, Nvidia Geforce GTX 560, Creative SB X-fi, dual 24" monitors.

    67184.Logos.log

    "It seems our problems solve themselves when we look beyond us to those truly in hell."  -  Beyond Our Suffering - AILD

  • LimJK
    LimJK Member Posts: 1,068 ✭✭

    As I mentioned in the other thread, this is a L5 for Windows only issue, for a change, it is not found in L5 for Mac [:)]

    http://community.logos.com/forums/p/58370/422199.aspx#422199

    JK

    MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

  • Brisa Davis
    Brisa Davis Member Posts: 891 ✭✭

    I have added a link to this thread to the case for  this issue.

  • LimJK
    LimJK Member Posts: 1,068 ✭✭

    Brisa, Thanks.

    Look forward to a fix, as it is quite challenging to tag 600+ new resources, when contents in the various field appear and disappear as we page up and down. 

     

    By the way I found another more reliable work around, if you add columns or stretch columns so that the horizontal scroll bar appears, the problem seem to go away [:)]

     

    JK

    MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

  • Tom Geswein
    Tom Geswein Member Posts: 235 ✭✭

    Bump.

    LimJK said:


    By the way I found another more reliable work around, if you add columns or stretch columns so that the horizontal scroll bar appears, the problem seem to go away Smile


    Right, you are!  This will work for me until they find a fix! 

    "It seems our problems solve themselves when we look beyond us to those truly in hell."  -  Beyond Our Suffering - AILD

  • LimJK
    LimJK Member Posts: 1,068 ✭✭

    Right, you are!  This will work for me until they find a fix! 

    Tom,

    Looks like it is fixed in Logos Bible Software 5.0a (5.0.1.0216) [:)]

    JK

    MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

  • Dave Hooton
    Dave Hooton MVP Posts: 36,339

    LimJK said:

    Tom,

    Looks like it is fixed in Logos Bible Software 5.0a (5.0.1.0216) Smile

    There is no fix in 5.0a RC1 as I still have the issue.

    Dave
    ===

    Windows 11 & Android 13

  • LimJK
    LimJK Member Posts: 1,068 ✭✭

    There is no fix in 5.0a RC1 as I still have the issue.

    [:(] Sorry, you are right,

    Initially I tested by ensuring that the horizontal scroll bar just disappeared ... obviously I did not go far enough.

    After seeing you post, I reduced my the width of some of columns further, so that the horizontal scroll bar disappeared ... about 3/4 of width of my screen display ... I see the problem.  

    So my current workaround is to fill up the screen till I see the horizontal scroll bar, sorry.

    JK

    MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

  • Tom Geswein
    Tom Geswein Member Posts: 235 ✭✭

    Just FYI, I am still experiencing this after having updated to 5.0b.  I realize this was not addressed in this update, but I just wanted to bump this to keep it fresh in the developers minds, if they see this...

    "It seems our problems solve themselves when we look beyond us to those truly in hell."  -  Beyond Our Suffering - AILD

  • LimJK
    LimJK Member Posts: 1,068 ✭✭

    Tom,

    After updating to Logos Bible Software 5.0b (5.0.2.0562) I have the same problem with only a few items in the first 2 pages.  

    I adjusted the column width of those affected items, such as mytag, series ... it shows up. It seem to be working consistently and correctly now (?), I tried to break it ... not successful though :-(

    JK

    MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1