We are experiencing frequent crashes on at least three different windows systems. In every case the crash log indicates the following:
Error ID: 6805
Error detail: ArgumentException: Width and Height must be non-negative.
Any ideas?
0246.ProclaimCrash.txt
8054.Proclaim.log
74825.ProclaimError.log
Chris, I have reported this case to our developers and they are looking into it. Thank you.
Hi Ann,
Any word on whether they have started to figure this issue out? We are celebrating our Proclaim subscription auto-renewing by adding two more computers (including mine) to the list of machines that are crashing to the point of being unusable. It seems that the crashes are predominantly related to any attempt to scroll or search through the 'open' menu.
The elder over our music ministry is ready to throw in the towel and drop Proclaim (his computer is another one on the list). I'm honestly not that far behind at this point. Any steps to take to fix this problem in the short term? (Already tried reinstalling, clearing appdata folders, etc.)
Here are the latest logs from my crashes tonight:
37741.Proclaim.log
3666.ProclaimCrash.txt
6457.ProclaimError.log
Chris,
We will be publishing a fix for this on Monday or Tuesday.
-allen
Thank you Allen. The fix appears to be working.
