logos on mac does not copy to , pages, word, keynote, libre office ,

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Darren peter wright | Forum Activity | Posted: Sat, Oct 18 2014 1:12 AM

theres been a problem with the mac version of logos in copy bible verses , in may apps and word , but now its not doing it on any , i have platinuim , its frustrating as if preparing for a message , can end spending all time trying to get logos to do simple things like copy a bible verse , i dont want to resort to another bible to accomplish simple task , this has been a problem for a long time , basic things like copy to word , i really appeal to logos to sort it , as people could but this for preaching the word only to find it doeas not do simple copy bible verse into the apps it says , please sort it , its a been a problem for a while

 

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Graham Criddle | Forum Activity | Replied: Sat, Oct 18 2014 1:32 AM

I'm not a Mac user but have seen issues reported about footnotes not being copied across due to an update to Pages but I don't believe I have seen issues regarding CBV not working.

I see that you raised this issue before - at http://community.logos.com/forums/t/83770.aspx - and there a number of Mac users seem to be reporting that it is working.

Please - either in this thread or in your earlier one - provide clear step-by-step details of what you are doing, what you expect to happen and what is happening.

Also give details of versions of Logos, Mac OS, Pages and Word software

Posts 172
Darren peter wright | Forum Activity | Replied: Sat, Oct 18 2014 1:49 AM

all apps are updates including logos , click copy and paste does not work in nearly all , the cheap free bible apps do it , it just needs fixed , its gone on for ages , if the cheap free bible stuff works why cant logos role there sleeves up and fix , 

Posts 1002
LimJK | Forum Activity | Replied: Sat, Oct 18 2014 2:03 AM

Darren,

I can appreciate your frustration :-(

Following Graham's reply ... Since I am a Mac user, I am simply helping to validate the issue you are facing.  I am able to do a simple Copy and Paste using the CMD+C followed by CMD+V method; I copied a passage from ESV and pasted it on:

  • Microsoft Word for Mac 2011, Version 14.4.5 (work as it is supposed to do)
  • Pages, Version 5.5 (Content/Format correct, however there is no citation)

I am running OS X 10.10 and Logos for Mac 5.2b SR5.  Let me know if you need other information for comparison to nail down the issue.

JK

MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

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MJ. Smith | Forum Activity | Replied: Sat, Oct 18 2014 2:03 AM

Please provide a screen shot of your program settings as there are setting to control the copying of footnotes etc.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 172
Darren peter wright | Forum Activity | Replied: Sat, Oct 18 2014 2:37 AM

did you get attached screen shot

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Darren peter wright | Forum Activity | Replied: Sat, Oct 18 2014 2:42 AM

hopefully its attached

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Graham Criddle | Forum Activity | Replied: Sat, Oct 18 2014 3:13 AM

Darren peter wright:
hopefully its attached

Thanks for the screenshot.

MJ was asking for a shot of your "Program Settings" available under the Tool Menu - as that controls how citations and footnotes are copied

Have you tried the CMD-C/V method that LimJK mentioned above? If so, did that work for you?

Posts 1002
LimJK | Forum Activity | Replied: Sat, Oct 18 2014 5:07 AM

Graham Criddle:

Have you tried the CMD-C/V method that LimJK mentioned above? If so, did that work for you?

Daren,

I have done some experiment following what I see in your Screen Shot using the "Copy Bible Verse" Tool from Logos. The following is what I can confirm:

  • With MS Word for Mac 2011 Ver 14.4.5 Opened first, "Copy Bible Verse" Tool actually works as advertised
  • With Pages 5.5 the "Copy Bible Verse" Tool does not work; BUT, Pages 5.5 was only available yesterday with OS X 10.10  ...
  • With TextEdit ... it does not work too; maybe Logos could remove it from the selection list this is really not a word processor.

Suggest you consider using the popular CMD+C and CMD+V pair for Copy and Paste, unless you need special formatting requirement.

All the best.

JK

MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

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John Fidel | Forum Activity | Replied: Sat, Oct 18 2014 5:42 AM

I think the paste is going into the verse entry box in the Copy Bible Text. It appears to be a bug in the Mac version. I am running Yosemite.

Posts 2
Craig Barnes | Forum Activity | Replied: Sat, Oct 18 2014 8:07 AM

This just started happening to me (copy & paste button won't paste in Word) after I updated to osx Yosemite yesterday.

Posts 1874
Alan Macgregor | Forum Activity | Replied: Sat, Oct 18 2014 8:31 AM

I have tried this and cannot reproduce the problem. Though I don't use MS Word.

Apps used were Logos 5.2b SR5; Pages 4.3; MindNode 1.10.6. 

Hardware screenshot:

Logos to Pages results screenshot:

Logos to MindNode results screenshot:

Hope the problem is resolved for those of you who are experiencing it.

Every blessing

Alan

iMac Retina 5K, 27": 4GHz; 16GB RAM;MacOS 10.12.2; 1TB FD; Logos 7

MacBook Air 13.3": 1.8GHz; 4GB RAM; MacOS 10.12.2; 256GB SSD; Logos 7

iPad Pro 32GB WiFi iOS 10.2

iPhone 5s 32GB iOS 10.2

Posts 172
Darren peter wright | Forum Activity | Replied: Sat, Oct 18 2014 9:55 AM

i often and mainly  copy a passage not just a verse so thats why i want to use what logos supply the copy and paste tab which is the problem and has been for a long time with other mac users as well as its seems , thank you for help , the problem is copying and pasting from copy and paste tab mostly , 

Posts 172
Darren peter wright | Forum Activity | Replied: Sat, Oct 18 2014 9:57 AM

it wont paste in all for me , you do get the odd moment it does

Posts 172
Darren peter wright | Forum Activity | Replied: Sat, Oct 18 2014 9:59 AM

how can we get logos to fix it as i have rang them before , is ther any way of getting this bug fixed in mac logos , who do you contact 

Posts 172
Darren peter wright | Forum Activity | Replied: Sat, Oct 18 2014 10:04 AM

thank you , word does not work or text edit for me as well as the others word has not worked for many months now ,when studying or doing a message i want to paste a passage not just a verse , does logos nave a contact address for getting them to fix stuff

blessing

darren 

Posts 172
Darren peter wright | Forum Activity | Replied: Sat, Oct 18 2014 10:08 AM

Posts 172
Darren peter wright | Forum Activity | Replied: Sat, Oct 18 2014 10:12 AM

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Graham Criddle | Forum Activity | Replied: Sat, Oct 18 2014 10:13 AM

Darren peter wright:
i often and mainly  copy a passage not just a verse so thats why i want to use what logos supply the copy and paste tab

On Windows Ctrl-C/V works for a passage as well as a verse and I assume that Cmd-C/V does on Mac as well.

Darren peter wright:
copy and paste tab

Do you mean the "Copy Bible Verses" tool?

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Graham Criddle | Forum Activity | Replied: Sat, Oct 18 2014 10:16 AM

Darren peter wright:
does logos nave a contact address for getting them to fix stuff

Contact details are at https://www.logos.com/contact - I would suggest you contact Customer Service

But they will need details to try and track this down - as others have posted in this thread it does seem to be working (most of the time)

Darren peter wright:
when studying or doing a message i want to paste a passage not just a verse

As above I would expect Cmd-C/V to do this

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