Logging in
From the beginning, I apologize if this is a redundant post, but here I go…(I tried to search for this but came up empty-perhaps I used the wrong terms)
Are you supposed to sign in every time you open L4 for Mac? (Some of the students here say they don't have to log in every time.)
It's a very minor issue, but how would I fix this?
Comments
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The default setting in Logos 4 Mac is to log in automatically upon opening Logos. It is my understanding that this only affects the RSS feeds and update features if you are not logged in.
If it is asking you to log in each time and requiring a username/password then perhaps there is a check box that has been unchecked or perhaps something in preferences that would allow the auto log in to resume.
For access to your library, bibles and features such as exegetical guide etc does not require you to log in.
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You must enter your user name and password each time you start logos, but with respect to the internet you can work in "on-line" or "off-line" mode.Seth Huckstead said:Are you supposed to sign in every time you open L4 for Mac? (Some of the students here say they don't have to log in every time.)
Hope that answers your question,
Joe
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Joe Miller said:
You must enter your user name and password each time you start logos, but with respect to the internet you can work in "on-line" or "off-line" mode.Seth Huckstead said:Are you supposed to sign in every time you open L4 for Mac? (Some of the students here say they don't have to log in every time.)
Hope that answers your question,
Joe
Is the question really about the fact that Logos logs in each time or is a setting issue where he is questioning why he is required to enter his information each time? I realize that it logs each time but . I don't have to enter username/password.
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Seth,
You shouldn't have to log in each time. Can you post your logs?
We store an authentication token that is submitted for the last logged in user so you shouldn't have to do this every time.
Tom
Mobile Development Team Lead
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I will post my logs, just have to watch the video to figure that out.
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Okay here are the logs:
Using A15
The only step to this is the initial login-it just asks for my Logos account info every 1526.Archive.ziptime.
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Seth,
There is this warning in your logs:
2010-03-10 17:06:39.3618 1 Info AppStartupModel (36ms) Checking 'Use Internet' setting.
2010-03-10 17:06:52.6284 1 Warn UserManager Couldn't protect user's password: Data protection failed.
Without posting your password out, there any special characters you use in it, or is it especially long? I think this could be a Mono bug that we might need to file with them.
Try resetting your Logos.com password to something different and see if this persists.
Mobile Development Team Lead
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Tom,
Here are my answers in order-my password does not have any special characters and is short and sweet.
I changed my password and the same issue is occurring. Here are my logs from today.
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Seth,
If A16 didn't fix this issue for you, can you post your logs? I added some debugging to the log in code that will hopefully give us more information on why this isn't working for you.
Mobile Development Team Lead
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Still have the issue-I haven't been too concerned, as this is alpha (don't think I'd be too concerned if this was a regular feature-only mentioned it 'cause my friends don't have to log in all the time w/their L4 Mac alphas). I've been wondering if I need to trash my .plist file in preferences, but I don't know if that would mess up the indexing. I am not going to change anything, though, until one of the devs directs me, as I want to help find the problem.
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Seth, can you run the following in Terminal and paste the results?
ls -l ~/.config/.monoAnd
ls -l ~/.config/mono/keypairsIf you delete the keypairs folder and relogin, does the problem go away?
Mobile Development Team Lead
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Here you go:
For the config command:Last login: Mon Mar 22 09:16:44 on consoleUsernames-MacBook-Pro:~ username$ ls -l ~/.config/.monototal 0drwxr-xr-x 3 username staff 102 Feb 3 08:13 certsdrwxr-xr-x 3 username staff 102 Feb 3 08:13 keypairsFor the keypair command:Usernames-MacBook-Pro:~username$ ls -l ~/.config/.monototal 0drwxr-xr-x 3 username staff 102 Feb 3 08:13 certsdrwxr-xr-x 3 username staff 102 Feb 3 08:13 keypairsUsernamess-MacBook-Pro:~ username$ ls -l ~/.config/mono/keypairsls: /Users/username/.config/mono/keypairs: No such file or directoryYou probably know this, but I did change my username (gotta have some secrets). I could not find anything with keypairs. Lastly, do you want logs as well?
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Okay didn't format right:
For the config command:
Last login: Mon Mar 22 09:16:44 on console
Usernames-MacBook-Pro:~ username$ ls -l ~/.config/.mono
total 0
drwxr-xr-x 3 username staff 102 Feb 3 08:13 certs
drwxr-xr-x 3 username staff 102 Feb 3 08:13 keypairs
For the keypair command:
Usernames-MacBook-Pro:~username$ ls -l ~/.config/.mono
total 0
drwxr-xr-x 3 username staff 102 Feb 3 08:13 certs
drwxr-xr-x 3 username staff 102 Feb 3 08:13 keypairs
Usernamess-MacBook-Pro:~ username$ ls -l ~/.config/mono/keypairs
ls: /Users/usernamek/.config/mono/keypairs: No such file or directory
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BTW-no change
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So you did
rm ~/.config/.mono/keypairs/*and no change?
Mobile Development Team Lead
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No change. Tried it several times. You want logs?
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No, I don't think they would be any different.
Do you have the Mono.Framework installed? (Anything in /Library/Frameworks/Mono.Framework ?)
Do you know if you have any other apps that use Mono installed?
Mobile Development Team Lead
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No Mono framework. When I purchased Logos I went for the download option. Also, I have not done any meddling with my files.
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Tom,
I tried this to with no success. I also do not have the mono framework installed. Ideas?
Matthew
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I'm fresh out right now... I've got the bug filed. Maybe a long weekend at BibleTech 2010 will give us some fresh ideas. I suspect some combination of system setup with a Mono bug, but I'm hesitant to blame the Mono team for something we don't know the cause of yet.
Just keep hanging in there and we'll try to keep investigating.
Mobile Development Team Lead
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So, it's not a Mono bug. It's a file permissions issue.
if you open Terminal, and run
chmod 700 ~/.config/.mono/keypairsyou should be fine.
You can verify that everything worked if you run:
ls -ld ~/.config/.mono/keypairs/
The output should be something like this:
drwx------ 3 tom.philpot LRSCORP\domain users 102 Mar 23 13:08 /Users/tom.philpot/.config/.mono/keypairs/You should seedrwx------as the first column. If you see anything else, you'll still get the loggin error problem.Mobile Development Team Lead
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Tom,
Yes, that finally fixed it. Thank you so much. Blessings to you and the team at BibleTech 2010.
Matthew
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Bravo! That fixed it for me as well.
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I am so happy that I finally asked about this... It fixed the issue for me as well.
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Tom,
The issue popped up again. I went back and ran the terminal script and it began working again. This was pretty random—I am using GM.
-Seth
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Tom,
I'm getting this problem also. I type in to Term: chmod 700 ~/.config/.mono/keypairs
It comes back: chmod: Unable to change file mode on /Users/Mark/.config/.mono/keypairs: Operation not permitted
Any help appreciated
Original Libronix user, living in Scotland, running 29,500 resources on Mac Studio (2022).
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Mark Rodgers said:
I'm getting this problem also. I type in to Term: chmod 700 ~/.config/.mono/keypairs
It comes back: chmod: Unable to change file mode on /Users/Mark/.config/.mono/keypairs: Operation not permitted
Any help appreciatedIn Terminal, please run this list (ls) command and post output:
ls -alR ~/.configKeep Smiling [:)]
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Keep smiling 4 Jesus
, Here are the results (sorry re. delay but haven't used laptop where problem occurring for ages).
_________________________
MacBook-Pro:~ Mark$ ls -alR ~/.config
total 0
drwxrwx---+ 3 root admin 102 29 Jan 18:31 .
drwxrwx---@ 21 root admin 714 17 May 20:14 ..
drwxrwx---+ 4 root admin 136 29 Jan 18:31 .mono
/Users/Mark/.config/.mono:
total 0
drwxrwx---+ 4 root admin 136 29 Jan 18:31 .
drwxrwx---+ 3 root admin 102 29 Jan 18:31 ..
drwxrwx---+ 3 root admin 102 29 Jan 18:31 certs
drwxrwx---+ 3 root admin 102 29 Jan 18:31 keypairs
/Users/Mark/.config/.mono/certs:
total 0
drwxrwx---+ 3 root admin 102 29 Jan 18:31 .
drwxrwx---+ 4 root admin 136 29 Jan 18:31 ..
drwxrwx---+ 2 root admin 68 29 Jan 18:31 Trust
/Users/Mark/.config/.mono/certs/Trust:
total 0
drwxrwx---+ 2 root admin 68 29 Jan 18:31 .
drwxrwx---+ 3 root admin 102 29 Jan 18:31 ..
/Users/Mark/.config/.mono/keypairs:
total 8
drwxrwx---+ 3 root admin 102 29 Jan 18:31 .
drwxrwx---+ 4 root admin 136 29 Jan 18:31 ..
-rw-rw----+ 1 root admin 1448 29 Jan 18:31 [1][98f3a7e3-0d6e-f432-8a18-e1144b53633f][-1].xml
MacBook-Pro:~ Mark$
Original Libronix user, living in Scotland, running 29,500 resources on Mac Studio (2022).
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Observation: appears root owns files within Mark's home directory; would like to see permissions and ownership for few more folders.
In Terminal, please run this list (ls) command and post output:
ls -ld ~ls -ld ~/.monols -ld ~/Documents
Keep Smiling [:)]
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Keep Smiling - this is very kind of you.
As requested:
Last login: Sun May 29 08:25:26 on console
Marks-Mac:~ Mark$ ls -ld ~
drwx------+ 28 Mark staff 952 29 May 08:25 /Users/Mark
Marks-Mac:~ Mark$ ls -ld ~/.mono
drwx------+ 3 Mark staff 102 29 Jan 18:31 /Users/Mark/.mono
Marks-Mac:~ Mark$ ls -ld ~/Documents
drwx------+ 22 Mark staff 748 26 May 09:27 /Users/Mark/Documents
Marks-Mac:~ Mark$
Original Libronix user, living in Scotland, running 29,500 resources on Mac Studio (2022).
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To change file and folder ownership from "root admin" to "Mark staff" within
~/.configfolder (in Mark's home directory): in Terminal, please run this sudo (super user do) chown (change ownership) command with -R (recursive) option:sudo chown -R Mark:staff /Users/Mark/.configNote: the sudo command prompts for password to verify authorization to become root (super user). As root, using path to Mark's home directory since ~ is a shortcut to the current user's home directory.
To verify ownership change in Terminal, please run this list (ls) command:
ls -alR ~/.configAfter ownership changed, please try logging into Logos 4 Mac.
Keep Smiling [:)]
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Keep Smiling
Thanks for that. I changed the command instead to
sudo chown -R Mark /Users/Mark/.configIt's all working now.
On a completely separate matter - do you do any freelance work. We have a small office with an all mac setup. We have had problems with file permissions on each computer for the purposes of sharing. I was wondering if we could pay you to look at our logs and assist us in making sure we have all the file permissions set up correctly.
If that's of interest to you feel free to email me mark (at) mrassociates (dot) org
Once again, thanks for your help.
Original Libronix user, living in Scotland, running 29,500 resources on Mac Studio (2022).
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Thanks! I was having the same problem and this worked for me!!
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Richard Forschner said:
Thanks! I was having the same problem and this worked for me!!
Welcome [:D]
Glad to read about this forum discussion being helpful; added Logging in section to Mac Troubleshooting wiki page.
Keep Smiling [:)]
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During one of the past updates I started having the logon problem also on my desktop I will try these fixes and see if it works. Funny thing though is I have the same updates on my laptop and have never had the logon issue.
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I began having this log in issue as well a couple of weeks ago. I too get the "Unable to change file mode..." message. Can someone walk me through the fix. I am unable to do it from the above info.
Thanks
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Brian Mickey said:
I began having this log in issue as well a couple of weeks ago. I too get the "Unable to change file mode..." message. Can someone walk me through the fix. I am unable to do it from the above info.
Thanks
Welcome [:D]
In Terminal, please run these four list (ls) commands (one at a time) and reply with output for each command:
ls -alR ~/.config
ls -ld ~
ls -ld ~/.monols -ld ~/Documents
Keep Smiling [:)]
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Thanks so much!
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Brian-Mickeys-MacBook-Pro:~ bmickey9$ ls -alR ~/.config
total 0
drwxrwxrwx 3 root admin 102 May 2 08:13 .
drwxrwxrwx 24 root admin 816 Jun 8 10:27 ..
drwxrwxrwx 4 root admin 136 May 2 08:13 .mono
/Users/bmickey9/.config/.mono:
total 0
drwxrwxrwx 4 root admin 136 May 2 08:13 .
drwxrwxrwx 3 root admin 102 May 2 08:13 ..
drwxrwxrwx 3 root admin 102 May 2 08:13 certs
drwxrwxrwx 3 root admin 102 May 2 08:13 keypairs
/Users/bmickey9/.config/.mono/certs:
total 0
drwxrwxrwx 3 root admin 102 May 2 08:13 .
drwxrwxrwx 4 root admin 136 May 2 08:13 ..
drwxrwxrwx 2 root admin 68 May 2 08:13 Trust
/Users/bmickey9/.config/.mono/certs/Trust:
total 0
drwxrwxrwx 2 root admin 68 May 2 08:13 .
drwxrwxrwx 3 root admin 102 May 2 08:13 ..
/Users/bmickey9/.config/.mono/keypairs:
total 8
drwxrwxrwx 3 root admin 102 May 2 08:13 .
drwxrwxrwx 4 root admin 136 May 2 08:13 ..
-rw-rw-rw- 1 root admin 1448 May 2 08:13 [1][98f3a7e3-0d6e-f432-8a18-e1144b53633f][-1].xml
Brian-Mickeys-MacBook-Pro:~ bmickey9$
drwxrwxrwx 24 root admin 816 Jun 8 10:27 /Users/bmickey9
drwxrwxrwx 3 root admin 102 May 2 08:13 /Users/bmickey9/.monodrwxrwxrwx 12 root admin 408 Dec 18 2010 /Users/bmickey9/Documents
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Brian Mickey said:
Thanks so much!
To change bmickey9 home directory file and folder ownership from "root admin" to "bmickey9 staff", in Terminal, please run this sudo (super user do) chown (change ownership) command with -R (recursive) option:
sudo chown -R bmickey9:staff /Users/bmickey9Note: the sudo command prompts for password to verify authorization to become root (super user). As root, using path to bmickey9's home directory since ~ is a shortcut to the current user's home directory.
To verify ownership change in Terminal, please run these four list (ls) directory commands (one at a time):
ls -ld ~ls -ld ~/.configls -ld ~/.monols -ld ~/DocumentsAfter ownership changed, suggest logging out and in (or restarting Mac), then try logging into Logos 4 Mac.
Keep Smiling
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Didn't work [*-)] Here is the output from the commands above.
Last login: Mon Jun 27 08:19:07 on console
Brian-Mickeys-MacBook-Pro:~ bmickey9$ ls -ld ~
drwxrwxrwx 24 bmickey9 staff 816 Jun 8 10:27 /Users/bmickey9
Brian-Mickeys-MacBook-Pro:~ bmickey9$ ls -ld ~/.config
drwxrwxrwx 3 bmickey9 staff 102 May 2 08:13 /Users/bmickey9/.config
Brian-Mickeys-MacBook-Pro:~ bmickey9$ ls -ld ~/.mono
drwxrwxrwx 3 bmickey9 staff 102 May 2 08:13 /Users/bmickey9/.mono
Brian-Mickeys-MacBook-Pro:~ bmickey9$ ls -ld ~/Documents
drwxrwxrwx 12 bmickey9 staff 408 Dec 18 2010 /Users/bmickey9/Documents
Brian-Mickeys-MacBook-Pro:~ bmickey9$
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I am still having this issue on my MacBook. Are there any other suggestions from anyone?
Mickey
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Brian Mickey said:
I am still having this issue on my MacBook. Are there any other suggestions from anyone?
Wonder about Logos 4 Mac version ? Perhaps use steps => Update Error to manually update Logos 4 Mac application.
Curious about diagnostic log content; wiki Mac Troubleshooting => How to Report Bugs in Logos 4 Mac includes link to 5504.Logos4MacLogging.app.zip (display logging setting, then optionally change); also links to Logos Log Scribe (create zip file of Logging folder with copy of console messages)
Other option is contacting Logos Mac Support => http://www.logos.com/about/contact With your permission, Logos can connect with desktop sharing (Monday thru Friday).
Keep Smiling
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Anton Antig fixed me up!
Thanks to everyone that helped.....issue solved.
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I'm having this problem also and have had it for some time now. Just wondering why there has not been a simple answer posted here to such a simple issue. Every other app builder in existence does this without a problem but for some reason this is an unanswerable issue here. Why no options to keep logged in or a place in the app to store your user information and a check box to say whether you want auto log-in or not. Is it really that difficult or just not worth the time?
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Dennis, I can't really answer your question, but I can tell you that my issue was a permissions issue that Anton repaired by remote login. Give Customer Service a call and see what they can do for you. They were very helpful and were able to fix the problem. I wish I had called them back in June when the problem first started presented itself.
Good Luck and God Bless!
Mickey
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Dennis Miller said:
Why no options to keep logged in or a place in the app to store your user information and a check box to say whether you want auto log-in or not.
Observation: Logos 4 on Mac and PC does store Logos.com user account and password information.
If Program Settings => Use Internet is Yes, then Logos 4 does an automatic login each time program is launched (allows security certificates to be updated). Caveat: folder and file permissions can interfere with automatic login. Occasionally Logos servers are unavailable (seem to remember a login issue for many hours one day).
If Program Settings => Use Internet is No, then Logos 4 works offline (using resource licenses downloaded during a previous connection).
Keep Smiling [:)]
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I wrote this up to complete all the posts for those of us with problems the easy way.
First thing in a word processor change
Your usernamethe username of your computer.When you type into Terminal:
chmod 700 ~/.config/.mono/keypairsIf you
obtain the results:chmod: Unable to change file mode on /Users/Your username/.config/.mono/keypairs: Operation not permittedYou will need to first type in:
sudo chown -R Your username /Users/Your username/.configHit return. You have signed in as
the superuser, or root user.Next type in:
ls -alRand hit return.
~/.config
You will not see anything happen but it has.Next type in:
ls -ld ~and hit return. You will not see anything happen
but it has.Next type in:
ls -ld ~/.monoand hit return. You will not see anything happen
but it hasNext type in:
ls -ld ~/Documentand hit return. You will not see anything happen
but it hasThe next time you login, it will be the last time you will
use your login and password. Then quit Logos. The next time you start Logos,
all your woes will disappear.0 -
This worked for me. Thanks!
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