"Crash" using beta "Faithlife" resources

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Posts 1646
SteveF | Forum Activity | Posted: Tue, May 1 2012 7:54 PM

Do not know if this is a "beta" issue or a "Faithlife" resource issue.

Had a number of "Faithlife" resources open.

Was in Faithlife Videos.

Clicked on "Sardis GymTime-Lapse" = "Logos Bible Software has stopped working"

These logs zipped with error message still on screen.

[There had been message of an indexer error at an earlier start-up--did not seem to make a difference].

0083.Logos4.zip

7457.Logos4Crash.zip

6371.Logos4Error.zip

0042.Logos4Indexer.zip

4657.Logos4IndexerCrash.zip

6330.Logos4IndexerError.zip

Thanks

 

Regards, SteveF

Posts 6644
Forum MVP
Lynden Williams | Forum Activity | Replied: Tue, May 1 2012 8:17 PM

It is a Known fact that the video does crash L4, cannot remember if it crashes the faithlife app.

Lynden Williams Communications https://www.lyndenwilliams.net 

Posts 1646
SteveF | Forum Activity | Replied: Tue, May 1 2012 8:33 PM

Lynden Williams:
It is a Known fact that the video does crash L4, cannot remember if it crashes the faithlife app.

OK, thanks Lynden. I had hoped the latest beta release had solved that issue.

Regards, SteveF

Posts 9267
Forum MVP
Mark Smith | Forum Activity | Replied: Tue, May 1 2012 9:07 PM

Lynden Williams:
It is a Known fact that the video does crash L4, cannot remember if it crashes the faithlife app.

HMM. It was crashing Logos but I believe all that was taken care of before we got to RC1. I had trouble but it was corrected.

Steve, I am not having a problem with the video. How did you select the video? Are you using Logos 4.5b (4.52.0.2176)?

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 1646
SteveF | Forum Activity | Replied: Wed, May 2 2012 10:21 AM

Mark Smith:
How did you select the video? Are you using Logos 4.5b (4.52.0.2176)?

Hi Mark:

Yes, I am using that latest build.

I loaded the Faithlife Video resource in Logos 4. Opened its TOC and randomly started to choose videos by clicking on a title in the TOC. 

The first two worked. This one labeled   "Sardis-gym" etc did not.

At that warning window/crash I then got logs and quit trying.

I supose I should try again with the same video.

Thanks

[EDIT: just did same procedure--when I clicked on the FAithlife Videos, the resource immediately loaded to that same "Sardis-gym" video and played it fine. BUT when I clicked on a second video (Athens Agora) the whole program crashes again ie. "Logos has stopped working."

The only resource open is the Faithlife Bible Video]5315.Logos4Crash.zip

After closing the program:

6013.Logos4Crash (3).zip

I am thus assuming that this has nothing to do with beta but everything to do with videos?

 

[EDIT 2: Now I am really confused. I've re=loaded and successfully, at this point played 8 with no issues...]

 

 

Regards, SteveF

Posts 9267
Forum MVP
Mark Smith | Forum Activity | Replied: Wed, May 2 2012 7:56 PM

SteveF:
[EDIT 2: Now I am really confused. I've re=loaded and successfully, at this point played 8 with no issues...]

Maybe your computer is just getting tired of crashing so has given up??? Anyway, that is peculiar behavior. The developers can look at your log file and see if they can learn something from it.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 8685
LogosEmployee

SteveF:

Clicked on "Sardis GymTime-Lapse" = "Logos Bible Software has stopped working"

Sorry that the app crashed for you; we thought we had fixed all the issues with playing video during the beta.

This is a crash report I haven't seen before (thanks for posting it), so I've filed a new case for it.

Posts 1646
SteveF | Forum Activity | Replied: Thu, May 3 2012 11:24 AM

Bradley Grainger (Logos):
This is a crash report I haven't seen before (thanks for posting it), so I've filed a new case for it.

Thanks, Bradley:

I'm relieved it is not "just" me...

Thanks

 

Regards, SteveF

Posts 1646
SteveF | Forum Activity | Replied: Thu, May 3 2012 11:25 AM

Mark Smith:
Maybe your computer is just getting tired of crashing so has given up???

Thanks Mark.

Yes, I did wonder!

 

Regards, SteveF

Posts 8685
LogosEmployee

This crash should be fixed in 4.5b SR-1 (which should be released early next week).

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