Computer doesn't seem to sync

Logos appears to sync when it first loads but the sync symbol (button) disappears on my tool bar after the program loads. I can type in "sync now" in the command bar and nothing appears to happen. As a result, clippings and notes that I create on my other computer don't show up on this one. I have attached my log files. Thanks in advance for your help.5826.Logos4.log

Find more posts tagged with

Comments

Melissa Snyder

Mark,

I've passed your log file on to development for review.

Thanks,
Melissa

Melissa Snyder

Mark,

Try the solution posted here: http://community.logos.com/forums/t/6278.aspx and let me know whether or not that resolves the problem.

Thanks,
Melissa

Mark Martin

https://community.logos.com/discussion/comment/80423#Comment_80423

Melissa,

I tried the solution and it did not work for me. When I first start Logos 4, I have the sync arrows on the toolbar and they are working. My computer will sync whatever has changed on it but will not sync the data from the server. The other computer syncs OK. After initial startup and syncing, the arrows disappear and are gone. I type the command "Sync Now" and nothing happens.

Scott Alexander

https://community.logos.com/discussion/comment/80537#Comment_80537

This issue has been resolved and the fix will be in the next beta.

Thanks

Scott