How to leave Logos Cloud

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Comments

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,986

    LimJK said:

    However, I cannot access the link that you have provided as I am not yet a "follower" in Logos Cloud

    Sorry, I should have realised that.

    In that thread, Phil mentioned that we're working on making a shared collection available, so you can use that to help filter resources in your Library (once you get the Cloud download).

  • LimJK
    LimJK Member Posts: 1,068 ✭✭

    Sorry, I should have realised that.

    In that thread, Phil mentioned that we're working on making a shared collection available, so you can use that to help filter resources in your Library (once you get the Cloud download).

    Bradley,

    Thanks [:)]

    The Collection approach may not address my concern. Can I illustrate a problem that I anticipate ... last night I was reviewing some of the Commentary Set(s) that I owned for a while. I discovered 4 of these Set(s) have one additional new volume each.  Currently can depend on Dynamic Pricing on Logos Website to identify these missing volumes to purchase them.

    I fear, once I sign up Logos Cloud I would have a problem if I cannot differentiate between OWNED vs SUBSCRIBED Licensed Resources. Specific case: 

    • Baker Exegetical Commentary on the New Testament: 1–2 Thessalonians is the newly published missing Volume for my case.
    • I understand that Baker is one of the Publishing Partner for Logos Cloud.

    I belong to the camp that wants to purchase and own logos resources [:)] but, thought of experimenting with Logos Cloud.

    JK

    MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

  • NB.Mick
    NB.Mick MVP Posts: 16,038

    LimJK said:

    I fear, once I sign up Logos Cloud I would have a problem if I cannot differentiate between OWNED vs SUBSCRIBED Licensed Resources.

    LimJK,

    that's not an issue currently. The Logos.com website doesn't recognize the temporary Cloud licence at all currently (and for some time until a better solution come along, see https://community.logos.com/forums/p/105700/731805.aspx#731805 ), so even if you have the resources in your library available through Cloud, the shop shows them as non-owned and you may buy them, including getting dynamic pricing.

    Case in point are the Black's NT Commentaries or Themelios, both in the monthly June Sale as well as in Cloud.

    Note that a product collection would include all your library resources that are part of the Cloud offering, which doesn't differentiate between owned vs. subscribed. That's where it might be advisable to use a mytag:Cloud or a special rating once the resources download.

    A better solution going forward would be that Logos exposes the licence experience date as a field in the library (soon, people may have rented resources, may have resources for one month through LNow, a pre-paid one-year of Cloud and another Cloud level for one-month).  

    Have joy in the Lord! Smile

  • Jack Caviness
    Jack Caviness MVP Posts: 13,525

    Even if free for 1 month, to have a large download, index and then hide and remove resources is not the preferred way to introduce this product. I just want the free trial cancelled please and soon, so books I do order can be downloaded.

    Seems to be something I also misunderstood. To me, "Cloud" implied that all these resources would reside there, not clutter up my computer. Now, I just want out of the Cloud and I also want all this gone from my Library.

  • John Fidel
    John Fidel MVP Posts: 3,403

    Jack,

    I had to wait several hours after canceling before the 2.71 Gig download was not longer prodding me. I did not have to download and then hide hundreds of book. I have every one of my books tagged, so I could have seen all that were "cloud" books and hidden them. I suggest a call to customer service to cancel your "Logos Cloud". 

    If you have downloaded you need to hide the books for them to be removed from your hard drive and then reindex. My concern is how many people will have gigs of resources left on their HD after this "trial". No one with any significant size library will continue on the subscription without some dynamic pricing which has yet to be determined.

    The other not so pleasant alternative is to  get a list and go to your resources directory and manually remove them. An e mail from customer support suggested to reinstall the program including a complete download of resources to only remove those left by the trial...

    I spent a lot of time working with my library to get it where I want it and do not want a mess left after a 30 day trial. But there are worse things than having to try out hundreds of new resources for a month for free...

    Message me if you need more clarification.

  • Jack Caviness
    Jack Caviness MVP Posts: 13,525

    John

    Thanks for the information. Reluctant to hide resources, as something worthwhile may have come down at the same time. There was one journal from the Master bundle, but I don't know if there was anything else. I don't really have a problem with HD space, so I may just leave it alone. Will make sure I do not launch Logos Win in the meanwhile [:D] I like to keep it updated in case of a fatal bug in the Mac beta.

  • Bruce Roth
    Bruce Roth Member Posts: 328 ✭✭

    Since Logos Cloud is for people without base packages how does one leave after they've signed up?

    Scott, to leave the group, you can go to the group https://faithlife.com/logos-cloud/activity, on the right side of the page, click on the down arrow next to "You are a Follower", and then click "Leave this group. 

    Chris,

    Does simply clicking on "Leave this group" keep you from having to download the resources?   I have two installs on the PC, Verbum and Logos Beta.  I see that Verbum has downloaded the 4GB as it was running.  I presently do not have Logos Beta running.  So now that I have unsubscribed and I invoke the Logos Beta I assume it will not download the resources?

  • LimJK
    LimJK Member Posts: 1,068 ✭✭

    NB.Mick said:

    that's not an issue currently. The Logos.com website doesn't recognize the temporary Cloud licence at all currently (and for some time until a better solution come along, see https://community.logos.com/forums/p/105700/731805.aspx#731805 ), so even if you have the resources in your library available through Cloud, the shop shows them as non-owned and you may buy them, including getting dynamic pricing.

    Case in point are the Black's NT Commentaries or Themelios, both in the monthly June Sale as well as in Cloud.

    Note that a product collection would include all your library resources that are part of the Cloud offering, which doesn't differentiate between owned vs. subscribed. That's where it might be advisable to use a mytag:Cloud or a special rating once the resources download.

    A better solution going forward would be that Logos exposes the licence experience date as a field in the library (soon, people may have rented resources, may have resources for one month through LNow, a pre-paid one-year of Cloud and another Cloud level for one-month).  

    Mick,

    Thanks for your input that for the month of June 2015 Logos Cloud is made available via Faithlife Group mechanism, so it does not interfere with Licensing as you have described when doing new purchases of OWNED Resources.  

    However, in July 2015 the Real Subscription Mechanism will be used, I suppose it is going to be something like in Logos Now (I subscribed to this). Not sure if we can differentiate during (a) purchasing and (b) in the Library when downloaded.

    From the reply above by Bradley, something is going to be done to expose the Licensing information. I just need some assurance that we can sort library by OWNED or SUBSCRIBED Resources so that we can Hide or Tag with confidence. I apologize if I sound paranoid, because I spent months to get my Library in Order ... Tagging, Collections, Parallel Resources Set, etc.

    The Community Collection idea and manual tagging idea for Cloud Resources seem like a stop gap measure, it can work provided you do not get your OWNED resources (New Purchases, Pre-Pub, Logos Now and Logos Cloud download at the same time.  Then we have to manually manage ourselves; that is my fear [:(]

    I am struggling whether I should signup or not to signup [:(]

    JK

    MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,986

    If you have downloaded you need to hide the books for them to be removed from your hard drive and then reindex. My concern is how many people will have gigs of resources left on their HD after this "trial".

    See https://community.logos.com/forums/p/105692/731742.aspx#731742 

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,986

    LimJK said:

    I just need some assurance that we can sort library by OWNED or SUBSCRIBED Resources so that we can Hide or Tag with confidence.

    Right now, this is not possible, but it's something we'd like to add for a future release to make it easier to organise your Library.

    LimJK said:

    I am struggling whether I should signup or not to signup Sad

    Our subscription products include your first month free, so you'll still have opportunity to try out the product even if you subscribe later (although you will miss out on this first "early access" month.)

  • Dylan Rondeau
    Dylan Rondeau Member, Logos Employee Posts: 1,401

    If you have downloaded you need to hide the books for them to be removed from your hard drive and then reindex.

    In 6.4 Beta 3 which just shipped, expired licenses (such as from leaving the Logos Cloud group) will be removed when checking for updated resources (on restart, or via "update resources" command).

    Dylan Rondeau, Software Tester

    Enable Logging: Mac | Windows (Right-click "Save As...")

  • John Fidel
    John Fidel MVP Posts: 3,403

    This is wonderful news Dylan. Thanks for attending to this issue.

  • Andrew Batishko
    Andrew Batishko Member, Administrator, Community Manager, Logos Employee Posts: 5,403

    If you have downloaded you need to hide the books for them to be removed from your hard drive and then reindex.

    In 6.4 Beta 3 which just shipped, expired licenses (such as from leaving the Logos Cloud group) will be removed when checking for updated resources (on restart, or via "update resources" command).

    Note that you will first need to cancel any ongoing download before using the "update resources" command.

    Andrew Batishko | Logos software developer

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,986

    expired licenses (such as from leaving the Logos Cloud group) will be removed when checking for updated resources

    Note that this simply means that the program won't download resources you don't own. (Prior to this, if a download was started and then you left Logos Cloud, the Cloud resources would be downloaded even though you no longer owned them.)

    It does not mean that locked resources will be removed from your hard drive.

  • Andrew Malone
    Andrew Malone Member Posts: 122 ✭✭

    LimJK said:

    I just need some assurance that we can sort library by OWNED or SUBSCRIBED Resources so that we can Hide or Tag with confidence.

    Note that this simply means that the program won't download resources you don't own. ... It does not mean that locked resources will be removed from your hard drive.

    I've just experimented with an idea that I think someone mentioned earlier in this forum or another.

    • My library pane (still in Logos 4! [:O]) lets me sort by "Last Updated".
    • So I've found everything updated "Yesterday" (you can insert your own cloudburst date).
    • I can check this against the report on my Home screen of the number of new resources when Logos Cloud delivered (all 1,371).
    • So now I've bulk-tagged all of those – minus the one that I intended to download and keep – ready for bulk action later in the month.
    • I understand that I can then delete ("hide") all 1,370 of them whenever I like. That should delete them from my hard drive, which then simply needs to be reindexed.

    Given that I hadn't expected the influx of resources to my local drive, I'm a tiny bit frustrated at having to do this. But it's a fairly simple process when, like LimJK, I don't want to mess with all my other tagging / indexing / sorting / etc.

  • Barrie Brown
    Barrie Brown Member Posts: 2

    go to Logos.com select your profile then select "subscriptions" and at the bottom select cancel.