Is it possible to download a video file FROM my online media library in Proclaim?
I've lost the original file, and I'd like to back on my laptop.
Thanks!
This is not supported in Proclaim. I'll follow up with you offline and see if I can get you what you need.
I need help with this very thing. It’s our intro video. I need to download it, because we do not have the original file.
Hello Steven,
I'll reach out and send you an email to get some information so we can grab this for you.
Can someone please also share with me how to do this? We need to get access to a video that was uploaded into Proclaim. Thank you!
I would like help on this as well. Thank you!
Hello, Culpeperumchurch --
I will connect with you to help you through this process.
Is there not a simple export function in the software? I too would like to pull a few pieces of media off of a presentation. I am working from home and simply need some of our slide for another project.
Thank you.
Disregard, I can simply save a slide as a .png and that works great. Thanks for your time!
Hi there, I have the same issue, please could you help me?
Hi Declan, We can help you with this. I'll send you an email for more information.
I need help downloading a file as well. I accidentally deleted 2 music videos I created.
Can anyone help with this please? It will be much appreciated.
Sure, Corey! I'll follow up via email.
//Same for me, can you email me with info on how to save a video out of Proclaim? Thanks!
Will do, Jerry, just sent you an email.
Same need like others - please help with how to do this. Shumei
Hi! Could I get help with this process too?
Will do Shumei, just sent you an email!
Hi Angie, happy to help. Just sent you an email.
Can you also send me an email on how to do this process! Thanks!
Hi Trinity Church, sorry for the late response. I'm happy to help with this and just sent you an email.
Hi, I have the same problem. Could you please help me with this also? Thanks! Jeremy
Sure Jeremy, no problem. I just sent you an email.
I also need help with this.
Sure Mark, happy to help. I just sent you an email.
Hey! I’m actually in need of the same thing could you assist me?
Sure Anthony, I just sent you an email.
And ditto please for me. lance [at] coomaanglican [dot] org [dot] au
And can I suggest prioritising this as a function of the app? It's odd to be able to export images but not other media. And from this thread it's obvious that this functionality is needed.
Just sent you an email, Lance, and thanks so much for the feedback!
Could I please have the info emailed? Thanks in advance
Happy to, just sent you an email.
Can you help me with this as well? and email me at jessthughes25@gmail.com I need help downloading a video file
Thank you!
Sure thing, just sent you an email.
Hi! Could I get help with this as well? I emailed tech support earlier this week, but never heard back. Thanks!
Yes, Stephen, I'm sorry you didn't get helped. I just sent you an email.
I have the same problem. I have a video that is on proclaim but I can't download it onto my computer
Greetings,
Could I get the same help with downloading the video in our media library as well? tgibbs@reederministries.org
Hi Tara,I can assist you, I'll send you an email for follow up.
Hello, Tara --
I just emailed you some information about this. Do not hesitate to let us know if you've any questions or concerns!
Best regards,Brian Burkhart - Support@Faithlife.comFaithlife - Technical Support Representative, Church ProductsPhone:888-634-2038Our Church Product support team is available from 6am-6pm (Pacific Time), seven days a week!
Hi, can you also help me figure out how to download our videos from Proclaim? Thanks!
Hi, can you also help me figure out how to download our videos from Proclaim?
Hello, Mike --
I can bump you some information about this. It will come to your email.
Best regards,Brian Burkhart - Support@Faithlife.comFaithlife - Technical Support Representative, Church Products Technical SupportPhone: 888-634-2038Our Church Product support team is available from 6am-6pm (Pacific Time), seven days a week!
Can you please send me this information also?
Hi Shalonda, I just sent you an email.
I need help getting a missionary video from proclaim. We imported the file from the missionaries usb drive. Is this possible?
Hi Faith Baptist Church,I will follow up via email with next steps.
Hey there! Could you please email me too thanks!
Hi Sarah,Certainly! Be on the look out.