Download a video file FROM my Proclaim media library?

Is it possible to download a video file FROM my online media library in Proclaim?
I've lost the original file, and I'd like to back on my laptop.
Thanks!
Comments
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This is not supported in Proclaim. I'll follow up with you offline and see if I can get you what you need.
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I need help with this very thing. It’s our intro video. I need to download it, because we do not have the original file.
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I need help with this very thing. It’s our intro video. I need to download it, because we do not have the original file.
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Hello Steven,
I'll reach out and send you an email to get some information so we can grab this for you.
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Can someone please also share with me how to do this? We need to get access to a video that was uploaded into Proclaim. Thank you!
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I would like help on this as well. Thank you!
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Hello, Culpeperumchurch --
I will connect with you to help you through this process.
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Is there not a simple export function in the software? I too would like to pull a few pieces of media off of a presentation. I am working from home and simply need some of our slide for another project.
Thank you.
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Disregard, I can simply save a slide as a .png and that works great. Thanks for your time!
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Hi there, I have the same issue, please could you help me?
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Hi Declan, We can help you with this. I'll send you an email for more information.
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I need help downloading a file as well. I accidentally deleted 2 music videos I created.
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Can anyone help with this please? It will be much appreciated.
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Sure, Corey! I'll follow up via email.
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//Same for me, can you email me with info on how to save a video out of Proclaim? Thanks!
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Will do, Jerry, just sent you an email.
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Same need like others - please help with how to do this. Shumei
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Hi! Could I get help with this process too?
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Will do Shumei, just sent you an email!
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Hi Angie, happy to help. Just sent you an email.
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Can you also send me an email on how to do this process! Thanks!
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Hi Trinity Church, sorry for the late response. I'm happy to help with this and just sent you an email.
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Hi, I have the same problem. Could you please help me with this also? Thanks! Jeremy
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Sure Jeremy, no problem. I just sent you an email.
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I also need help with this.
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Sure Mark, happy to help. I just sent you an email.
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Hey! I’m actually in need of the same thing could you assist me?
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Sure Anthony, I just sent you an email.
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And ditto please for me. lance [at] coomaanglican [dot] org [dot] au
And can I suggest prioritising this as a function of the app? It's odd to be able to export images but not other media. And from this thread it's obvious that this functionality is needed.
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Just sent you an email, Lance, and thanks so much for the feedback!
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Could I please have the info emailed? Thanks in advance
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Happy to, just sent you an email.
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Can you help me with this as well? and email me at jessthughes25@gmail.com I need help downloading a video file
Thank you!
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Sure thing, just sent you an email.
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Hi! Could I get help with this as well? I emailed tech support earlier this week, but never heard back.
Thanks!0 -
Yes, Stephen, I'm sorry you didn't get helped. I just sent you an email.
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I have the same problem. I have a video that is on proclaim but I can't download it onto my computer
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Hi Richard, I can help you. I just sent you an email.0
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Greetings,
Could I get the same help with downloading the video in our media library as well? tgibbs@reederministries.org
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Hi Tara,
I can assist you, I'll send you an email for follow up.0 -
Hello, Tara --
I just emailed you some information about this. Do not hesitate to let us know if you've any questions or concerns!
Best regards,
Brian Burkhart - Support@Faithlife.com
Faithlife - Technical Support Representative, Church Products
Phone:888-634-2038
Our Church Product support team is available from 6am-6pm (Pacific Time), seven days a week!0 -
Hi, can you also help me figure out how to download our videos from Proclaim? Thanks!
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Hi, can you also help me figure out how to download our videos from Proclaim?
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Hello, Mike --
I can bump you some information about this. It will come to your email.
Best regards,
Brian Burkhart - Support@Faithlife.com
Faithlife - Technical Support Representative, Church Products Technical Support
Phone: 888-634-2038
Our Church Product support team is available from 6am-6pm (Pacific Time), seven days a week!0 -
Can you please send me this information also?
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Hi Shalonda, I just sent you an email.
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I need help getting a missionary video from proclaim. We imported the file from the missionaries usb drive. Is this possible?
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Hi Faith Baptist Church,
I will follow up via email with next steps.0 -
Hey there! Could you please email me too
thanks!
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Hi Sarah,
Certainly! Be on the look out.0