Bug: Windows Task bar doesn't show that Logos is running

2»

Comments

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    For those who are affected, does entering "set custom chrome to no" into the command box prevent the problem from happening? (That command will take effect immediately, but it may be worth restarting the program before attempting to reproduce the problem.)

    I cannot reproduce this when custom chrome is set to "no". That does seem to be a workaround (and more importantly, I guess, narrows the problem down).

    If I turn custom chrome back on, I can then reproduce it using the first set of steps (without needing to restart).

    If the icon has disappeared with custom chrome on, then turning custom chrome off doesn't bring it back.

    <edit>I'll leave custom chrome off for a few days to see whether the bug occurs under normal use.</edit>

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • Sean
    Sean Member Posts: 1,774 ✭✭✭

    Thanks for the video and detailed instructions, Mark. So far, it hasn't happened to me (on a three-monitor system) by performing those steps.

    For those who are affected, does entering "set custom chrome to no" into the command box prevent the problem from happening? (That command will take effect immediately, but it may be worth restarting the program before attempting to reproduce the problem.)

    Initial tests show that that immediately fixed the problem for me.

    Also--just having initially loaded a layout--Logos is now running, or at least loading resources and windows, MUCH faster. Seriously, layouts are loading in a fraction of the time previously.

    What on earth was that setting, and why was it causing so much trouble?

  • NK
    NK Member Posts: 180 ✭✭

    Sean said:

    Thanks for the video and detailed instructions, Mark. So far, it hasn't happened to me (on a three-monitor system) by performing those steps.

    For those who are affected, does entering "set custom chrome to no" into the command box prevent the problem from happening? (That command will take effect immediately, but it may be worth restarting the program before attempting to reproduce the problem.)

    Initial tests show that that immediately fixed the problem for me.

    Also--just having initially loaded a layout--Logos is now running, or at least loading resources and windows, MUCH faster. Seriously, layouts are loading in a fraction of the time previously.

    What on earth was that setting, and why was it causing so much trouble?

    My question as well:  bump!

  • Graham Criddle
    Graham Criddle MVP Posts: 32,636

    Sean said:

    What on earth was that setting, and why was it causing so much trouble?

    It was introduced in 4.0a to solve a display problem - discussion at https://community.logos.com/forums/t/7480.aspx 

  • Sean
    Sean Member Posts: 1,774 ✭✭✭

    Sean said:

    What on earth was that setting, and why was it causing so much trouble?

    It was introduced in 4.0a to solve a display problem - discussion at https://community.logos.com/forums/t/7480.aspx 

    Yes, but of what value is setting custom chrome to yes? Setting it to "no" greatly improved performance; by implication the reverse, the default of setting of "yes", greatly degrades it, at least in terms of rendering windows. The only advantage I see from the default "yes" is very slight and aesthetic only. It seems a very poor design decision if this is the case.

  • Eli Evans (Logos)
    Eli Evans (Logos) Member, Logos Employee Posts: 1,404

    Setting it to "yes" alllows the Home, Library, and Search buttons to paint over the top of the standard Windows application title bar:

    And setting it to "no" fits everything within a standard Windows window "chrome" (the parts of the window that the OS renders):

    Note that in my second screen shot, there is a white title bar above the Home, Library, Search buttons, and in the first screen shot, there is a blue title bar that goes behind them. 

  • Sean
    Sean Member Posts: 1,774 ✭✭✭

    Yes, but it is worth the performance hit?

    My system is an i5-2450M with 4 GB memory & 1 GB of video. On a similar machine try loading a medium or large layout with chrome on then off. Which do you think the user would prefer--the aesthetic of the former or the speed of the latter?

    If the past X years I had tracked all the time I spent waiting for resources to open up because "custom chrome" was set by default to "yes", added it up & billed someone for it--well, let's just say I'd be a good ways to a Logos 7 Gold package.

    How much lag is acceptable for more pretties? Which do you prioritize in your design?

  • Eli Evans (Logos)
    Eli Evans (Logos) Member, Logos Employee Posts: 1,404

    The fastest thing would be to have no UI at all. [;)]

    But seriously, this is the first I've heard that the custom window chrome comes with any noticable performance penalty. I just changed that setting, and it doesn't seem to make any difference whatsoever in speed on my machine. (Not that I ran any benchmarks.) I also can't make the start button disappear, so I suspect that there's something more complicated than just "pretties are expensive" going on here, ie, some combination of multiple factors. We may (or may not) have discovered one of them in custom chrome. I wonder what the other (as yet) unknown factors are?

  • Sean
    Sean Member Posts: 1,774 ✭✭✭

    Eli Evans said:

    The fastest thing would be to have no UI at all. Wink

    But seriously, this is the first I've heard that the custom window chrome comes with any noticable performance penalty. I just changed that setting, and it doesn't seem to make any difference whatsoever in speed on my machine. (Not that I ran any benchmarks.) I also can't make the start button disappear, so I suspect that there's something more complicated than just "pretties are expensive" going on here, ie, some combination of multiple factors. We may (or may not) have discovered one of them in custom chrome. I wonder what the other (as yet) unknown factors are?

    Do please try to find out. I've never complained about the speed & performance of Logos before, just accepting it for what it was, but changing this made the difference between night & day.

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    Users have reported performance benefits previously: Set Custom Chrome to No Performance Boost. Personally, I experience no benefit.

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • Sean
    Sean Member Posts: 1,774 ✭✭✭

    Users have reported performance benefits previously: Set Custom Chrome to No Performance Boost. Personally, I experience no benefit.

    Yes, people have posted that link a few time. It's from 2009.

    In 2009 I had a 2002 Pentium 5 running Libronix. When I did finally get to upgrade to a better system a few years later, I didn't think I would need to scan through years of old forum threads for performance tips.

    If it was known issue, it needed to be publicized more widely by the company. But it doesn't appear to have been that widely known.

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    Sean said:

    But it doesn't appear to have been that widely known.

    Judging by the lack of interest since that post, it looks like it helps a very small percentage of people.

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!