PD101 unit inconsistency between Courses tool and Faithlife TV

PetahChristian

In the Courses tool, segment 12 "A Citizen of Heaven ..." appears as the last segment of Unit 1.

On Faithlife TV, the same segment appears as the first segment of Unit 2.

Thanks!

P.S. Can the Mobile Ed team ask the developers to not forget the open case to reclaim the locator bar space? This was a bug that was introduced in 7.2, but not completely fixed for 7.3. I haven't seen any note that it has been fixed in the 7.5 beta. Hopeful that it will get fixed for 7.6!

Thomas Ball

Hi PetahChristian,

Thanks for reporting this! I'll report this. 

PetahChristian

https://community.logos.com/discussion/comment/890936#Comment_890936

The exact same issue occurs with OT317.

• In the Courses Tool, Segment 8 "Read as Great Literature" appears at the end of Unit 1.
• On Faithlife TV, Segment 8 appears as the first segment of Unit 2: "The Canaanization of Israel..."

I peeked ahead to see if happened to reoccur in the next unit of OT317:

• In the Courses Tool, Segment 23 "The Northern Tribes" appears at the end of Unit 2.
• On Faithlife TV, Segment 23 appears as the first segment of Unit 3: "What's Wrong in Israel"

I'm just stumbling on these issues, and reporting them as I come across them, but this appears to be a recurring problem within courses that you may want to investigate in general.

Thomas Ball

https://community.logos.com/discussion/comment/891045#Comment_891045

Hi PetahChristian,

It sounds like there is a bug in an API that is causing this. We're aware of it and are working on fixing it.

PetahChristian

https://community.logos.com/discussion/comment/891422#Comment_891422

Tommy Ball said:

We're aware of it and are working on fixing it.

I can appreciate that this is a minor (cosmetic) issue, compared to more critical problems that need attention. Just bumping this for my sake, trusting that it will get fixed.

PetahChristian

https://community.logos.com/discussion/comment/894875#Comment_894875

Still an issue (albeit minor and easy to work around). Has any progress been made to fix this?

Dave Dunkin (Logos)

https://community.logos.com/discussion/comment/897000#Comment_897000

We are working on a fix. I expect it to be ready this week.

PetahChristian

https://community.logos.com/discussion/comment/897023#Comment_897023

Thanks for the update, Dave!

Thankful to be able to watch Mobile Ed videos on the Apple TV.

Jeff Huff (Logos)

https://community.logos.com/discussion/comment/897025#Comment_897025

Sorry for the delay.  We have changed the way we import the mobileEd courses into Faithlife TV that should have corrected the section grouping of all the courses.

If you have been frustrated by these alignment issues, please take another look and let us know if you have issues.

There are 4 courses that may still have issues that we are working to correct: TH191, LD201, HB101 and one DIY bible study resource.

PetahChristian

https://community.logos.com/discussion/comment/899486#Comment_899486

Jeff Huff said:

please take another look and let us know if you have issues

I checked PD101 and OT317, and the section grouping now looks correct.

Thanks for the fix, to everyone involved!