Installation of base package stalls on new Macbook Pro

I have tried everything I know to download Logos onto my new MacBook. Nothing has worked. It will start downloading and then stall every time. Sometimes it downloads a lot, sometimes. not hardly any but it always stalls before completion. I don't get a notice of failure--it just stops. Any ideas? I've rebooted, I've checked the firewall, I've deleted all other downloads, I've updated my computer software--nothing works! I don't have an ethernet port or I would try that.

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Comments

Dave Hooton

What version of OS?

Donna Dixon

Mojave

JT (alabama24)

I have tried everything I know to download Logos onto my new MacBook. Nothing has worked.

Is it downloading the APP, or is that already downloaded and you are downloading the resources? If the later, have you tried the "scan" method?

Donna Dixon

No, it won't download the app.

JT (alabama24)

Are you running 10.14.6, or another version? Have you tried restarting your Mac? How much free space do you have? Have you tried a different internet connection? Which link are you using to download?

Keep Smiling 4 Jesus :)

No, it won't download the app.

What is the Security & Privacy setting for General about "Allow apps downloaded from:" ?

Keep Smiling [:)]

Donna Dixon

It's a brand new MacBook Pro so plenty of space. Yes, have restarted it many times with no luck

Donna Dixon

Yes, I have verified all security and privacy settings