Faithlife Proclaim

Madison Klemm
Madison Klemm Member Posts: 2 ✭✭
in Proclaim Forum

Hello!

I've been using proclaim for a couple months now and just over the past two Sunday's we've encountered a problem. When the mouse is moved the slides advance backward. This is a problem as we need to click on and off the page to run our livestream. Has this happened to anyone else or know of a fix?

Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 55,555

    bump 3 for visibility

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Madison Klemm
    Madison Klemm Member Posts: 2 ✭✭
    https://community.logos.com/discussion/comment/1110854#Comment_1110854

    Um, im not sure what that means?

  • MJ. Smith
    MJ. Smith MVP Posts: 55,555
    https://community.logos.com/discussion/comment/1110880#Comment_1110880

    It means that you have not gotten an answer ... so once a week I bump unanswered posts to the top of the  forum for visibility in hopes they will be answered.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Brian Burkhart (Faithlife)
    Brian Burkhart (Faithlife) Member, Logos Employee Posts: 37

    Hello, Madison --

    I'm sorry for the frustration and for the delay in a response...
    Would you happen to know if there are any Windows updates pending for your computer?  Update 1909 may not yet be on your computer.  It's presence may be quite useful for getting the Navigation function correct.

    Once you have that update in place, please let us know if you continue to have any difficulties, questions or concerns!

    Brian Burkhart - Support@Faithlife.com
    Faithlife - Technical Support Representative, Church Products
    Phone: 888-634-2038
    Our Church Product support team is available from 6am-6pm (Pacific Time), seven days a week!

Categories