OT355 Isaiah

Angela Meister
Angela Meister Member Posts: 98
edited November 20 in Resources Forum

I think the course guide is missing transcripts at the end of the course for maybe the last 15% of it. 

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  • Angela Meister
    Angela Meister Member Posts: 98

    Never mind. How do you delete posts? 

    I think this was an issue on my end. I was able to access it fine online. Perhaps I interrupted a process. 

  • Caleb S.
    Caleb S. Member Posts: 583

    On the desktop version of the Courses Tool, I regularly have the problem of disappearing transcripts. It really irritates me! A lot! I have seen them appear and disappear. For example, I was having an issue with the video play back for one of my courses, so I closed the Courses Tool and reopened it. Sure enough, the transcript had disappeared. I can close Logos entirely, and reopen it, and it will still not reappear. If I delete a course I started, and restarted it, sometimes the transcripts will return. But, then they will disappear again. It is really starting to tick me off!! And it happens for any course I start! So, in other words, it is actually the result of how many bugs are in the Courses Tool in the Desktop app, and nothing to do with user error.

  • Ben Sanders (Faithlife)
    Ben Sanders (Faithlife) Member, Logos Employee Posts: 73
    https://community.logos.com/discussion/comment/1133571#Comment_1133571

    Caleb, apologies for this platform bug.

    I have logged this problem on our Faithlife Feedback site here:

    https://feedback.faithlife.com/boards/logos-mobile-ed/posts/transcripts-disappear-in-courses-tool

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