No video on mobile education courses. Audio only

Bill Schlipp
Bill Schlipp Member Posts: 31
edited November 21 in English Forum

I have an 11th gen. intel processor and have searched forums but can't seem to determine if there is a fix for this. I have checked the scaling, turned on the hardware accelerator, checked for video driver and media player updates, all no help. The videos work fine on my surface pro 2. I have also previously performed the 11th gen video fix for the homepage and factbook issue. Is there a fix for this mobile ed. video problem or is it up to intel?

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