BUG: Focus on clicking Library and Docs

When I click on Library or Docs, the focus moves to the hamburger menu and not the search field, which I believe is a bug. I've explained it in depth in this post. Could someone from Faithlife acknowledge that this has been filed in their bug-tracking system?

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Comments

Philana R. Crouch

Hi Bobby,

I'm trying to replicate this bug. I can only reproduce this with Documents. Do you have any type of scaling turned on either your OS, or within the application if you have program or content scaling turned on?

Bobby Bosler

https://community.logos.com/discussion/comment/1168764#Comment_1168764

I have content scaling set to 120% and program scaling set to 100% in my Logos program settings. As far as my OS, I'm not aware of any additional scaling. Here are two screenshots my program settings.

Bobby Bosler

https://community.logos.com/discussion/comment/1168764#Comment_1168764

Hi Bobby,

I'm trying to replicate this bug. I can only reproduce this with Documents. Do you have any type of scaling turned on either your OS, or within the application if you have program or content scaling turned on?

I'm still having this issue in 9.8. Have you been able to replicate the issue?

Philana R. Crouch

https://community.logos.com/discussion/comment/1180862#Comment_1180862

Hi Bobby,

I'm trying to replicate this bug. I can only reproduce this with Documents. Do you have any type of scaling turned on either your OS, or within the application if you have program or content scaling turned on?

I'm still having this issue in 9.8. Have you been able to replicate the issue?

Hi Bobby,

I'm sorry, I wasn't able to reproduce this in the Library. I didn't realize my reply didn't save. Can you take a screenshot of your macOS scaling? That might help in trying to reproduce this. Also what type of monitor are you using?

Bobby Bosler

https://community.logos.com/discussion/comment/1181354#Comment_1181354

Can you take a screenshot of your macOS scaling? That might help in trying to reproduce this. Also what type of monitor are you using?

I am using a 2019 16" Macbook Pro with the built-in retina display without scaling applied.

I've included a screencast to show what's happening specifically: https://www.youtube.com/watch?v=FLfrCDwxy4A

Bobby Bosler

https://community.logos.com/discussion/comment/1181357#Comment_1181357

This is still present in Logos 9.9. I hoped it was included under the release notes entry "Various UI issues," but alas it was not.

Philana R. Crouch

https://community.logos.com/discussion/comment/1185330#Comment_1185330

This is still present in Logos 9.9. I hoped it was included under the release notes entry "Various UI issues," but alas it was not.

Hi Bobby,

We do have a case for the Documents menu issue. I'm still unable to reproduce any issues with the Library.

Bobby Bosler

https://community.logos.com/discussion/comment/1188643#Comment_1188643

What can I do to help you replicate the issue?

Bobby Bosler

https://community.logos.com/discussion/comment/1188643#Comment_1188643

I'm still unable to reproduce any issues with the Library.

I just wiped Logos from my system and did a clean install. Both the Documents menu issue and the Library menu focus issue are still present. Are you able to test on a 16" Macbook Pro?

Bobby Bosler

https://community.logos.com/discussion/comment/1188643#Comment_1188643

This is still present in Logos 9.10.

Bobby Bosler

https://community.logos.com/discussion/comment/1189933#Comment_1189933

This bug is still present in Logos 9.12 and I'm losing hope that it will ever get fixed.

Savanna Lineberger

https://community.logos.com/discussion/comment/1200722#Comment_1200722

This bug is still present in Logos 9.12 and I'm losing hope that it will ever get fixed.

Hi Bobby,

I am sorry you are still experiencing this issue. I am still able to reproduce this with the docs menu and I have updated the open case we have. I have still not been able to replicate it with the library menu. If possible, could you provide a screen recording of your process in recreating this? This will help me see exactly what you're seeing and aid in reproducing it myself.

Bobby Bosler

https://community.logos.com/discussion/comment/1201178#Comment_1201178

If possible, could you provide a screen recording of your process in recreating this? This will help me see exactly what you're seeing and aid in reproducing it myself.

Hi Savanna,

Most definitely: https://www.youtube.com/watch?v=FLfrCDwxy4A

Savanna Lineberger

https://community.logos.com/discussion/comment/1201179#Comment_1201179

If possible, could you provide a screen recording of your process in recreating this? This will help me see exactly what you're seeing and aid in reproducing it myself.

Hi Savanna,

Most definitely: https://www.youtube.com/watch?v=FLfrCDwxy4A

Hi Bobby,

Thank you again for providing all of this information. While I was still unable to reproduce this with the Library menu, I have updated the original case to include that as well and I've passed it along to our developers.

Bobby Bosler

https://community.logos.com/discussion/comment/1201381#Comment_1201381

While I was still unable to reproduce this with the Library menu, I have updated the original case to include that as well and I've passed it along to our developers.

Savanna,

So you're telling me that on your install when you click on the Library or Documents button, the focus goes directly to the search field without you having to tab or click to it? In other words, when you click on Library or Documents you can immediately begin typing a search?

Savanna Lineberger

https://community.logos.com/discussion/comment/1201459#Comment_1201459

While I was still unable to reproduce this with the Library menu, I have updated the original case to include that as well and I've passed it along to our developers.

Savanna,

So you're telling me that on your install when you click on the Library or Documents button, the focus goes directly to the search field without you having to tab or click to it? In other words, when you click on Library or Documents you can immediately begin typing a search?

Hi Bobby,

I have been able to consistently reproduce this issue with the Documents popup and we have an open case for that issue. I have not been able to reproduce this issue with the Library, and we have had a few of us attempt it as well with no success. I have updated the case to indicate you are experiencing this with both Documents and Library and we have passed the case on to our developers.

Bobby Bosler

https://community.logos.com/discussion/comment/1201770#Comment_1201770

This bug is still present in Logos 9.13.

I have not been able to reproduce this issue with the Library, and we have had a few of us attempt it as well with no success

I would be more than willing to do whatever I need to do to help reproduce this for you all so that you can isolate the bug—screen share, logs, etc.

Roy

https://community.logos.com/discussion/comment/1204739#Comment_1204739

Here is what I can add to the discussion to hopefully help.

Logos 9.13.0.0018

Scaling 100/100

macOS 10.14.6 Mojave

Scaling None applied

Library:

When I 'Click' on the Library icon and use as a Drop-Down, the focus goes to the Facets menu icon.

When I drag the library to open the window the focus goes to the Find box.

Docs:

When I Click on the Docs menu and use as a Drop-Down, focus goes to the Facets menu icon.

When I drag the Docs menu to open then there is no focus indicated and the input box does NOT have focus.

SineNomine

https://community.logos.com/discussion/comment/1204847#Comment_1204847

For comparison, in Windows:

Library:

When I 'Click' on the Library icon and use as a Drop-Down, the focus goes to the Facets menu icon.

When I drag the library to open the window the focus goes to the Find box.

Docs:

When I Click on the Docs menu and use as a Drop-Down, focus goes to the Facets menu icon.

When I drag the Docs menu to open then there is no focus indicated and the input box does NOT have focus.

Library:

When I 'Click' on the Library icon and use as a Drop-Down, the focus goes to the Find box. [Y]

When I drag the library to open the window and the "Filter" sidebar is (already) open, there is no focus indicated and the actual focus is on that sidebar. [N]

When I drag the library to open the window and the filter facet sidebar is (already) closed, the focus goes to the Find box. [Y]

Docs:

When I Click on the Docs menu and use as a Drop-Down, the focus goes to the Find box. [Y]

When I drag the Docs menu to open, the focus goes to the Find box. [Y]

Bobby Bosler

https://community.logos.com/discussion/comment/1201770#Comment_1201770

Unbelievable! The documents panel focus bug has been FIXED in 9.14!! Thank you!

Now we need to figure out how to replicate the Library panel focus issue, because that is still doing exactly the same thing that the Documents panel was doing.

Bobby Bosler

https://community.logos.com/discussion/comment/1209895#Comment_1209895

I wanted to bump this topic, because the library panel focus issue still isn't fixed. I know it's been difficult to replicate the problem, but it is definitely a problem on my machine, and I'll do what I have to do to help you replicate it.

JT (alabama24)

https://community.logos.com/discussion/comment/1273188#Comment_1273188

It might be best to create a new thread in the main desktop forum.

Bobby Bosler

https://community.logos.com/discussion/comment/1273197#Comment_1273197

Yes, I realized that after I posted it and so I did.