The resources I recently purchased 5 hours are not showing up in my Logos desktop or Logos web apps. What can I do to fix this?
The resources I recently purchased 5 hours
Which resources?
EBTC Psalms
The Trinity and the Bible
Apostle of the Crucified Lord
Paul and His Recent Interpreters
Troubleshooting:
Those appear to be released titles, so they should have downloaded. Did you receive a confirmation email? Do they appear in your purchase history? Do you have more than one account?
Troubleshooting: Do they appear in your order history on logos.com? Is your automatic download limited by time in your program settings? Have you tried "Update now" in your command box?
1. Yes
2. No
3. Yes
How are you determining that they have not downloaded? Do they show in your library but not on your machine?
They show on the link page that I own them but when I type the title in my library it does not come up
Have you closed and reopened Logos? Sometimes new resources don't show up until you restart the program.
Yes that did not work.
Delete your UpdateManager folder and DownloadManager folder, then restart Logos.
Have you tried "Update now" in your command box? 3. Yes
Have you tried "Update now" in your command box?
Try update resources (no quotes)
I have tried all the tips and it still does not show my newest resources.
Make sure that you do not have any library filters turned on. Upper left corner of the library tab, click ALL so that no bread crumbs are displayed.
I have myself been looking for a book I "Know!" that I have, can't find it, only to finally realize that I had some sort of filter on. For me it is usually the "New in the last x Days" filter.
