Resources not showing up from recent purchase
The resources I recently purchased 5 hours are not showing up in my Logos desktop or Logos web apps. What can I do to fix this?
Comments
-
0
-
EBTC Psalms
The Trinity and the Bible
Apostle of the Crucified Lord
Paul and His Recent Interpreters
0 -
Troubleshooting:
- Do they appear in your order history on logos.com?
- Is your automatic download limited by time in your program settings?
- Have you tried "Update now" in your command box?
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
0 -
Those appear to be released titles, so they should have downloaded. Did you receive a confirmation email? Do they appear in your purchase history? Do you have more than one account?
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
MJ. Smith said:
Troubleshooting:
- Do they appear in your order history on logos.com?
- Is your automatic download limited by time in your program settings?
- Have you tried "Update now" in your command box?
1. Yes
2. No
3. Yes
0 -
How are you determining that they have not downloaded? Do they show in your library but not on your machine?
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
0 -
They show on the link page that I own them but when I type the title in my library it does not come up
0 -
Have you closed and reopened Logos? Sometimes new resources don't show up until you restart the program.
0 -
Yes that did not work.
0 -
Dave Hooton said:
Delete your UpdateManager folder and DownloadManager folder, then restart Logos.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
0 -
Dave
===Windows 11 & Android 13
0 -
I have tried all the tips and it still does not show my newest resources.
0 -
Make sure that you do not have any library filters turned on. Upper left corner of the library tab, click ALL so that no bread crumbs are displayed.
I have myself been looking for a book I "Know!" that I have, can't find it, only to finally realize that I had some sort of filter on. For me it is usually the "New in the last x Days" filter.
0
