Change to birthday program coming in April
Comments
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So sorry to read that. The program seemed perfect as it was, especially for new customers who were just trying the software.
Thanks Armando! We are committed to continuing to offer our Logos Free Book each month, alongside our free books on Faithlife Ebooks, Verbum, and Faithlife Audio, especially with our new customers in mind!
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Paul said:
If the coupon can only be used in the birthday month this may create a problem for those whose birthday falls at the end of the month. In my case my birthday is only 2 days before that month ends. Other people may have their birthday on the last day of their birthday month leaving little or no time to use it before it expires.
Can I recommend that the coupon be valid for a period (e.g., at least 14-28 days) rather than be limited to the birthday month? That would help. Keep well Paul
Hi Paul! I wanted to jump in and clarify that you will receive the birthday coupon at the beginning of the month of your birthday, no matter where your birthday falls within the month! E.g. if your birthday is April 29, you'll get the birthday coupon April 1 to use all month long, not just the last 2 days of the month. This makes sure everyone with birthdays in that month gets the same amount of time to apply the coupon!
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Thanks Faithlife for all the discounts and freebies you give us.
Frankly I'm more disappointed at some of the comments on this change than I am about the change itself[+o(]
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Roger Pitot said:
Frankly I'm more disappointed at some of the comments on this change than I am about the change itself
I'm not. First, I don't birthday with them, since I don't trust both them snd their 'trusted partners'. And secondly a $20/50 looks like royalty payments they want to cover .. which is ok. But between me (no birthday) and you (birthday), there's now little difference ... a 40% sale is their usual anyway. Maybe you get to pick ... that's your present. Mom used to let us pick the cereal on our birthday. We were poor.
But my concern is marketing ... always be straight with customers, even if you're Christian.
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I'm grateful we'll still get a $20 coupon as we lost the $20 pastor appreciation month coupon totally. I just wish I could change my birthday month. 😉
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Paul Caneparo said:
I just wish I could change my birthday month. 😉
Maybe you need to be born again, again [:D][:D][:D]
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This news is kind of a lead balloon, but we will get over it. I appreciate the great deals Logos has offered and still offers. I am far from wealthy, but I remember times when $20 was far more than I could spend. $20 for a Logos birthday could go a long way. But I understand and support Faithlife's decision.
I wish I could find those truly hungry people and just donate my $20 to them so they didn't have to spend $50--which they won't. What if there was a viable way to do that? Something a FL intern could invent?0 -
As an exercise, I went to "My Account" then "View Order History" and sorted from lowest price to highest. It's remarkable how many free books I've collected over the years. Granted, I'm cheap, so I do try to find all of the deals, and I've been a Logos customer for over a decade. But still - the free offers have made a significant contribution to my library. To be fair, I've also spent a good bit of money with Logos. But they've also been more than generous with me over the years.
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DAL said:
For all those having a hard time accepting the change, just remember this: We had no birthday coupon before! That was a later addition. Faithlife doesn’t owe us a coupon. For all we know, they could have easily done away with it and people would still be complaining. They could easily do away with the free book of the month also. Some of those books are expensive and the discounts on the extras too. They don’t owe us a free book either. So calm down 👍😁👌 (Note: Faithlife, don’t get any ideas with the FBOTM either ) 😂
I’m just saying! It could have been worse 😁 Let’s just be thankful for what we do get and hope FL doesn’t go out of business ‘cause then we’ll really be screwed 😂😂😂
DAL
Great points, DAL.
I remember a few years ago someone complaining that the birthday coupon could only be used once (as in one order). For example, if your order was $15, you got it for free but the remaining $5 didn't carry over.
There were some years when I lived in Guatemala where I didn't have a book budget (or the funds to upgrade when new versions and packages came out. So I always got something for under $20 and was happy to get it. I didn't look at it as leaving money on the table; instead I was happy to have a free book that I could not afford at the time.
I'm a pastor now back in the States and I didn't blink when they dropped the Pastor Appreciation month deal. In fact, it felt a little unfair to my brothers and sisters that were/are not pastors when they were giving it out, even though I benefited. I am happy for what I got the many years they did give it out.
So you can't please everyone.
Before ministry, I was in business and have a decent mind for business. Almost every business has suffered the last 3 years. If this is part of Faithlife staying in business well into the future, I gladly accept it because I want them around for a LONG time.
And thank you, Faithlife for the extras you still have for us. You owe us nothing.iMac (2019 model), 3Ghz 6 Core Intel i5, 16gb Ram, Radeon Pro Graphics. 500GB SSD.
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I would like to apologize to Cheyenne, Faithlife, and to everyone who has been reading this thread, for my un-Christian like comments.
I truly enjoy the software that has been created by Faithlife and am thankful for it.
Pride is a terrible thing....
Thank you and God Bless.
KSC
“Let us begin, brothers, to serve the Lord God, for up until now we have done little or nothing.” St. Francis of Assisi
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It's an interesting change on FL's part that makes customers think more carefully about what they spend. For me, I'm going to have to plan in advance of my birthday month in order to use this coupon code. I rarely make non-prepub purchases (apart from base packages) of $50 or more (my usual non-prepub purchases are between $15 and $35), so I'm going to have to hold off buying anything for the time period leading up to my birth month so I can buy all of that in one transaction in order to make use of this code. This also means that I will no longer be using the coupon 'frivolously', i.e., on audiobooks or for-fun books that I would normally not purchase for myself, because they're outside of the realm of what I 'need'.
Not complaining, just thinking through the implications of the change. I'm grateful to know this a few months in advance of my birth month.
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Cheyenne Lehto said:
Paul said:
If the coupon can only be used in the birthday month this may create a problem for those whose birthday falls at the end of the month. In my case my birthday is only 2 days before that month ends. Other people may have their birthday on the last day of their birthday month leaving little or no time to use it before it expires.
Can I recommend that the coupon be valid for a period (e.g., at least 14-28 days) rather than be limited to the birthday month? That would help. Keep well Paul
Hi Paul! I wanted to jump in and clarify that you will receive the birthday coupon at the beginning of the month of your birthday, no matter where your birthday falls within the month! E.g. if your birthday is April 29, you'll get the birthday coupon April 1 to use all month long, not just the last 2 days of the month. This makes sure everyone with birthdays in that month gets the same amount of time to apply the coupon!
Thanks Cheyenne for that clarification. I'm certainly happy with that approach. Keep well Paul
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Generally when I need a book, I buy a book. I spent the twenty on things I wanted but didn't need (sometimes didn't know I needed). It sometimes led to me making other purchases because what I thought was a want, turned out to be a need. If that makes sense.scooter said:abondservant said:I'm not owed it, but this would require more planning that currently goes into my purchases, and so I likely won't be using it except by accident.
Could I urge you to keep track of 3-6 volumes you could buy or mix-+-match for this?
An example for me is Beeke, Smalley: Sys Theo vol 1 53.99USD. This is happening my next birthday; if it's on sale, I'll find a book to climb to 50 with.
Its fine, but it realistically will result in fewer purchases in my case. I'm glad however, that they will be financially healthy.
L2 lvl4 (...) WORDsearch, all the way through L10,
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abondservant said:
Generally when I need a book, I buy a book. I spent the twenty on things I wanted but didn't need (sometimes didn't know I needed). It sometimes led to me making other purchases because what I thought was a want, turned out to be a need. If that makes sense.
I agree with you. Your comment is just parallel to mine.
Blessings in Christ.
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IIRC, the birthday coupon was given out as an inducement for signing up to receive marketing emails. The $20 on its own was marginally an inducement for receiving anwhere from 3+ more emails from Logos/Faithlife each day, and the new change has led me to remove my name from all emails.
If you still want to give us $20 off on a $50 purchase, decouple it from the requirement to receive emails.
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Well I am in that situation now. Ive spent alot of money on Logos in the past but now money is tight and I had waited for this coupon so that I could buy a package for about $20. Now I have to spend an extra $30 to use my coupon! What sence is it for me to force myself to find something for $30 when I can just buy the package for $20? I am wasting more money if I use my coupon! I also cannot save it for the future, so when I do have more money to buy something more expencive than $20 I cannot use it.
I really dont like this change!
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Paul Caneparo said:
I'm grateful we'll still get a $20 coupon as we lost the $20 pastor appreciation month coupon totally. I just wish I could change my birthday month. 😉
Agreed
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Roger Pitot said:
Thanks Faithlife for all the discounts and freebies you give us.
Frankly I'm more disappointed at some of the comments on this change than I am about the change itself
I'm with you Frank. I am shocked at some of the attitudes of entitlement coming through on this thread. I understand having to spend $30 on top of the $20 coupon might be an expense too far for some people. But at the same time Faithlife don't have to give us the $20 off at all. When new CEO's come into a business all aspects of a company's operations eventually get reviewed and changes are made, sometimes decisions are made that are not popular but fiscally responsible ones. I am glad FL is making those decisions. Some people need to do their own audit and look at their pre-suppositions about what FL is and is not. They may then be less shocked at FL making financially responsible 'commercial' decisions, that is if they can get over their sense of entitlement.
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Bill Anderson said:
IIRC, the birthday coupon was given out as an inducement for signing up to receive marketing emails. The $20 on its own was marginally an inducement for receiving anwhere from 3+ more emails from Logos/Faithlife each day, and the new change has led me to remove my name from all emails.
I think so. I didn't want their endless emails (also, I think they wanted profile info too, which I refuse). So, maybe it cost me some birthdays, but much happier email-free.
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"... And do not be grieved, for the joy of the LORD is your strength." (Ne 8.10)
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Jon said:
I’m beginning to worry that Faithlife is on extremely shaky financial footing. With the mass layoffs last year, many staple annual sales that were discontinued in recent months (ETS/SBL, Sunday of the Word of God, etc, all of which were very high discounts in previous years), and now the birthday coupon changes to cut out the customers that spend under $50, combined with major publishers like Eisenbraun pulling off of the platform but staying with competitors, the picture it’s painting for Faithlife is worrisome.
Is this an assumption or is there any basis? As far as I can tell, Faithlife seems to be doing well and expanding. Even what I learned is that there was an entry of investors and financial support, which do not change Faithlife's ministerial policy and allow it to continue growing. But if anyone has more information that points to a crisis, it would be good to point it out here. The mere fact that a publisher prefers to leave the platform does not mean anything, as the publisher evaluates whether or not the value it receives is worth it. I know publishers that either don't want to enter or don't accept their books being included in packages because they didn't consider the proposal advantageous.
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"... And do not be grieved, for the joy of the LORD is your strength." (Ne 8.10)
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Welll.... I went to buy a car not long ago... dealer offered me $5,000.00 off if I buy a new one... but I didn't take it... just bought another used one... But the gift was there IF I wanted to spend more money. And many people probably took the gift...
I chose not to. My choice.
xn = Christan man=man -- Acts 11:26 "....and the disciples were first called Christians in Antioch".
Barney Fife is my hero! He only uses an abacus with 14 rows!
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Anderson JF Abreu said:Jon said:
I’m beginning to worry that Faithlife is on extremely shaky financial footing. With the mass layoffs last year, many staple annual sales that were discontinued in recent months (ETS/SBL, Sunday of the Word of God, etc, all of which were very high discounts in previous years), and now the birthday coupon changes to cut out the customers that spend under $50, combined with major publishers like Eisenbraun pulling off of the platform but staying with competitors, the picture it’s painting for Faithlife is worrisome.
Is this an assumption or is there any basis? As far as I can tell, Faithlife seems to be doing well and expanding. Even what I learned is that there was an entry of investors and financial support, which do not change Faithlife's ministerial policy and allow it to continue growing. But if anyone has more information that points to a crisis, it would be good to point it out here. The mere fact that a publisher prefers to leave the platform does not mean anything, as the publisher evaluates whether or not the value it receives is worth it. I know publishers that either don't want to enter or don't accept their books being included in packages because they didn't consider the proposal advantageous.
Not an assumption at all, that was straight from the horse’s mouth, look at the wording they used in the original announcement: “We’re making this change with our customers and best practices in mind, and it will allow us to continue offering birthday coupons in the years to come.” Seems pretty clear that it’s not financially sustainable to keep offering the $20 birthday credit (as well as the pastor appreciation month credit that they quietly ended last year as well).
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Jon said:Anderson JF Abreu said:
... But if anyone has more information that points to a crisis, it would be good to point it out here. The mere fact that a publisher prefers to leave the platform does not mean anything ...
Not an assumption at all, that was straight from the horse’s mouth, look at the wording they used in the original announcement: ...
Given the CEO position changed from coding to financial (perspectives) would predict a tightening up, and lightening the ship. The 'crisis' (an exaggeration word) is the dumping of customers that were given commitments. Normally you don't do that, and certainly not for Christian environments. You'd definitely have to have some sort of problem. Saying this will help Faithlife's strategic direction ... well sure, if the ship is sinking.
But that said, Faithlife can still benefit from consolidating markets (Accordance, and some smaller ones). That'll work for maybe 5+ years. After that, you have to look at the religious (and academic) markets ... how much thin purchasing (typically students, and curious church go-ers), versus deep-purchasing (pastors, enthusiasts). The latter, I'd think is the key question for Faithlife's long-term viability ... churning out the package sales.
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I understand your concerns about Faithlife's financial situation. It's never easy to see changes happening in a company that we've come to rely on. However, it's important to keep in mind that companies often go through ups and downs, and it's possible that Faithlife is simply going through a period of transition. That being said, it's always a good idea to keep an eye on any changes in the company's financial situation and to make informed decisions about how to proceed. If you have any specific questions or concerns, feel free to reach out to Faithlife's customer service team for more information.
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I have my birthday listed in my profile, but I never received a coupon.
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Are you signed up for any of the company emails or newsletters? I discovered that a subscription to some kind of email or such is a requirement to receive the Birthday email.
I called sales/support when I had not gotten the coupon after I had stopped all automatic emails from the company and learned of the subscription requirement. They also gave me the code since I still had some days in my birthday month.
--Solly
Joseph F. Sollenberger, Jr.
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Cheyenne Lehto said:
👉 P.S. If you haven’t been getting your birthday coupon, make sure your birthday is listed on your account here.
I just realized that i haven't received my birthday coupon this year although I have always received it in the past years. When checking my profile, I noticed that my birthday date was no longer there. Let's hope Customer Service will send a code now after I re-entered my birthday.
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I don't remember if I received an email, but there was a notification with coupon code on the homepage when I opened Logos.
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