Change to birthday program coming in April
TL; DR: We are making changes to the birthday discount program. Beginning in April 2023, your birthday coupon will take $20 off one order of $50+ (pre-tax) during your birthday month.
We’re making this change with our customers and best practices in mind, and it will allow us to continue offering birthday coupons in the years to come. The majority of customers like you use their coupon on items like Logos 10 packages, feature expansions, or that next commentary purchase, so you may not notice any change at all!
Other than that, the birthday program will remain the same! You’ll still use your coupon the same as before—receiving the code by email and adding it on your order confirmation screen before checkout.
We’re thankful for you, our devoted customers, and are glad to continue serving you in your study of the Word.
—Cheyenne, on behalf of the Logos team
👉 P.S. If you haven’t been getting your birthday coupon, make sure your birthday is listed on your account here.
Comments
So sorry to read that. The program seemed perfect as it was, especially for new customers who were just trying the software.
I agree. I’d have preferred it the old way. My finances are better now than they were, but back in the day, this was how I could afford a $20 book. I imagine some people now are in the situation I was then.
WIN 11 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum Max
Well I am in that situation now. Ive spent alot of money on Logos in the past but now money is tight and I had waited for this coupon so that I could buy a package for about $20. Now I have to spend an extra $30 to use my coupon! What sence is it for me to force myself to find something for $30 when I can just buy the package for $20? I am wasting more money if I use my coupon! I also cannot save it for the future, so when I do have more money to buy something more expencive than $20 I cannot use it.
I really dont like this change!
So sorry to read that. The program seemed perfect as it was, especially for new customers who were just trying the software.
Thanks Armando! We are committed to continuing to offer our Logos Free Book each month, alongside our free books on Faithlife Ebooks, Verbum, and Faithlife Audio, especially with our new customers in mind!
Beginning in April 2023, your birthday coupon will take $20 off one order of $50+ (pre-tax) during your birthday month.
Wonder if Birthday coupon discount could be $20 off on orders between $50 & $160 (pre-tax) and become 12.5 % discount for orders of $160+ (pre-tax) ?
Another idea for Birthday coupon is $20 not requiring an order of $50 (pre-tax) if devoted customer spent $200+ (pre-tax) in the past year.
From a business perspective, can appreciate revenue desire for covering royalty payment(s).
As a devoted customer, had a thought about pennies and pounds (while cringing at many food prices having double digit inflation).
Keep Smiling [:)]
Although I like the $20 with no required purchase more, it's still a good deal.
My birthday is in the summer, so I won't be able to take advantage of it during Christmas sales, new Logos releases that happen in the Fall, March Matchup, etc. I guess I have to hope for a good sale in July.
Edit - I guess this is the same. I think the $20 always had to be spent during the month of your birthday.
Although I like the $20 with no required purchase more, it's still a good deal.
My feelings exactly. As ElephantMan said, "...we need to remember that birthday coupons are a gift, entirely at the discretion of Faithlife." I have benefited greatly over the years from all of the many free offers FaithLife has made available.
Disappointing. I'm sorry Logos/Faithlife is becoming so commercial. I know it is a business and you need to make money (and I spend enough) but just don't see how you will make a lot of money...other than I probably won't use my coupon now so you will save $20.
KSC
“Let us begin, brothers, to serve the Lord God, for up until now we have done little or nothing.” St. Francis of Assisi
I could see this coming. Birthday coupons appear to have been "forgotten" etc some years.
But having said that, we need to remember that birthday coupons are a gift, entirely at the discretion of Faithlife.
This change most likely means that the coupons are a profit-maker in their own right. But at the end of the day it's optional - we don't have to use them.
So I for one am very grateful. Thanks for continuing the program!
I can understand why removing the freeness is disappointing but to be honest you have never had to do this and the fact is you are still giving me 20 dollars off a spend so thanks 
I’m just glad we’re still getting a coupon 👍😁👌
DAL
I can understand why removing the freeness is disappointing but to be honest you have never had to do this and the fact is you are still giving me 20 dollars off a spend so thanks
Amen! and thank you Faithlife[Y]
I’m beginning to worry that Faithlife is on extremely shaky financial footing. With the mass layoffs last year, many staple annual sales that were discontinued in recent months (ETS/SBL, Sunday of the Word of God, etc, all of which were very high discounts in previous years), and now the birthday coupon changes to cut out the customers that spend under $50, combined with major publishers like Eisenbraun pulling off of the platform but staying with competitors, the picture it’s painting for Faithlife is worrisome.
It's really typical that I do eye a bigger purchase to apply the coupon to anyway. I got just over 20 off on a daily deal book last week, so I don't worry about this.
The only issue for me is that my birthday falls in December and presents have always been one for more than one celebration. The best gift still was the one I got long ago. Thank you Jesus.
The mind of man is the mill of God, not to grind chaff, but wheat. Thomas Manton | Study hard, for the well is deep, and our brains are shallow. Richard Baxter
...
____________
"... And do not be grieved, for the joy of the LORD is your strength." (Ne 8.10)
I’m beginning to worry that Faithlife is on extremely shaky financial footing. With the mass layoffs last year, many staple annual sales that were discontinued in recent months (ETS/SBL, Sunday of the Word of God, etc, all of which were very high discounts in previous years), and now the birthday coupon changes to cut out the customers that spend under $50, combined with major publishers like Eisenbraun pulling off of the platform but staying with competitors, the picture it’s painting for Faithlife is worrisome.
Is this an assumption or is there any basis? As far as I can tell, Faithlife seems to be doing well and expanding. Even what I learned is that there was an entry of investors and financial support, which do not change Faithlife's ministerial policy and allow it to continue growing. But if anyone has more information that points to a crisis, it would be good to point it out here. The mere fact that a publisher prefers to leave the platform does not mean anything, as the publisher evaluates whether or not the value it receives is worth it. I know publishers that either don't want to enter or don't accept their books being included in packages because they didn't consider the proposal advantageous.
____________
"... And do not be grieved, for the joy of the LORD is your strength." (Ne 8.10)
I can understand why removing the freeness is disappointing but to be honest you have never had to do this and the fact is you are still giving me 20 dollars off a spend so thanks
I can understand why removing the freeness is disappointing but to be honest you have never had to do this and the fact is you are still giving me 20 dollars off a spend so thanks
I can understand why removing the freeness is disappointing but to be honest you have never had to do this and the fact is you are still giving me 20 dollars off a spend so thanks
I can understand why removing the freeness is disappointing but to be honest you have never had to do this and the fact is you are still giving me 20 dollars off a spend so thanks
So if don't spend $50+ during our birthday month pre-tax then we don't get the $20.00 ?
This is not a very happy thing to me, with supporting all the different versions from L4, L5, L6, L7, L8, L9, and last L10.
The $20.00 for birthday's being made conditional just makes me think more about all that I have spent with Logos, and ask do I really need other resources.
This makes it look like I'm buying my own gift, instead of getting a gift.
Yes it makes Faithlife look more like they had to change this to keep money coming in.
L4 BS, L5 RB & Gold, L6 S & R Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum, L10 Baptist Silver
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey iPad Mini 6, iPhone 11.
Over the years, the birthday coupon has sometimes been one of the high points of my birthday. (Seriously.) Plotting out what I'm going to do with it is fun, and I've been able to leverage it sometimes with monthly sales for some amazing deals. Whenever I use those resources, there's a little extra affection for FaithLife there.
Customers will always prefer fewer restrictions on offers, but this change is perfectly understandable. Thank you FaithLife for this program and the fond memories it has created.
I'm not happy about this. It means that those of us who can't afford to spend at least $30 in our birthday month don't get a birthday coupon. So only some people get the coupon, others don't. I usually use my coupon for books on my wishlist that I can't afford and that never go on sale. So it makes those books more affordable. Since Logos mostly only puts Reformed Evangelical books on sale, I have been able to get some of the kinds of books that I like by using my birthday coupon. Now my starting price is $30, more than I would pay for one (or sometimes even two books). So it means those books will remain on my wish list because you don't ever put them on sale.
Can you at least make it so I don't have to spend the coupon my birthday month? Can I at least have a year to spend it? It wouldn't cost you any more money for me to spend it in a different month, but it will give me more opportunities to actually benefit from the coupon.
For all those having a hard time accepting the change, just remember this: We had no birthday coupon before! That was a later addition. Faithlife doesn’t owe us a coupon. For all we know, they could have easily done away with it and people would still be complaining. They could easily do away with the free book of the month also. Some of those books are expensive and the discounts on the extras too. They don’t owe us a free book either. So calm down 👍😁👌 (Note: Faithlife, don’t get any ideas with the FBOTM either ) 😂
I’m just saying! It could have been worse 😁 Let’s just be thankful for what we do get and hope FL doesn’t go out of business ‘cause then we’ll really be screwed 😂😂😂
DAL
Yes! I'll miss my free $20 but now I've got an excuse to spend $30 :-)
It was sad to see it change, but even still, a 40% discount is far better than almost anything else I'm offered for my birthday (most of which I never use, except of course my free burrito from Moes!).
I'm not owed it, but this would require more planning that currently goes into my purchases, and so I likely won't be using it except by accident.
L2 lvl4 (...) WORDsearch, all the way through L10,
For all those having a hard time accepting the change, just remember this: We had no birthday coupon before! That was a later addition. Faithlife doesn’t owe us a coupon. For all we know, they could have easily done away with it and people would still be complaining. They could easily do away with the free book of the month also. Some of those books are expensive and the discounts on the extras too. They don’t owe us a free book either. So calm down 👍😁👌 (Note: Faithlife, don’t get any ideas with the FBOTM either ) 😂
I’m just saying! It could have been worse 😁 Let’s just be thankful for what we do get and hope FL doesn’t go out of business ‘cause then we’ll really be screwed 😂😂😂
DAL
Great points, DAL.
I remember a few years ago someone complaining that the birthday coupon could only be used once (as in one order). For example, if your order was $15, you got it for free but the remaining $5 didn't carry over.
There were some years when I lived in Guatemala where I didn't have a book budget (or the funds to upgrade when new versions and packages came out. So I always got something for under $20 and was happy to get it. I didn't look at it as leaving money on the table; instead I was happy to have a free book that I could not afford at the time.
I'm a pastor now back in the States and I didn't blink when they dropped the Pastor Appreciation month deal. In fact, it felt a little unfair to my brothers and sisters that were/are not pastors when they were giving it out, even though I benefited. I am happy for what I got the many years they did give it out.
So you can't please everyone.
Before ministry, I was in business and have a decent mind for business. Almost every business has suffered the last 3 years. If this is part of Faithlife staying in business well into the future, I gladly accept it because I want them around for a LONG time.
And thank you, Faithlife for the extras you still have for us. You owe us nothing.
Macbook Air (2024), Apple M2, 16gb Ram, Mac Sequoia, 1TB storage
Thanks Faithlife for all the discounts and freebies you give us.
Frankly I'm more disappointed at some of the comments on this change than I am about the change itself[+o(]
Frankly I'm more disappointed at some of the comments on this change than I am about the change itself
I'm not. First, I don't birthday with them, since I don't trust both them snd their 'trusted partners'. And secondly a $20/50 looks like royalty payments they want to cover .. which is ok. But between me (no birthday) and you (birthday), there's now little difference ... a 40% sale is their usual anyway. Maybe you get to pick ... that's your present. Mom used to let us pick the cereal on our birthday. We were poor.
But my concern is marketing ... always be straight with customers, even if you're Christian.
I'm grateful we'll still get a $20 coupon as we lost the $20 pastor appreciation month coupon totally. I just wish I could change my birthday month. 😉
I just wish I could change my birthday month. 😉
Maybe you need to be born again, again [:D][:D][:D]
I'm grateful we'll still get a $20 coupon as we lost the $20 pastor appreciation month coupon totally. I just wish I could change my birthday month. 😉
Agreed
Thanks Faithlife for all the discounts and freebies you give us.
Frankly I'm more disappointed at some of the comments on this change than I am about the change itself
I'm with you Frank. I am shocked at some of the attitudes of entitlement coming through on this thread. I understand having to spend $30 on top of the $20 coupon might be an expense too far for some people. But at the same time Faithlife don't have to give us the $20 off at all. When new CEO's come into a business all aspects of a company's operations eventually get reviewed and changes are made, sometimes decisions are made that are not popular but fiscally responsible ones. I am glad FL is making those decisions. Some people need to do their own audit and look at their pre-suppositions about what FL is and is not. They may then be less shocked at FL making financially responsible 'commercial' decisions, that is if they can get over their sense of entitlement.
I would like to apologize to Cheyenne, Faithlife, and to everyone who has been reading this thread, for my un-Christian like comments.
I truly enjoy the software that has been created by Faithlife and am thankful for it.
Pride is a terrible thing....
Thank you and God Bless.
KSC
“Let us begin, brothers, to serve the Lord God, for up until now we have done little or nothing.” St. Francis of Assisi
It's an interesting change on FL's part that makes customers think more carefully about what they spend. For me, I'm going to have to plan in advance of my birthday month in order to use this coupon code. I rarely make non-prepub purchases (apart from base packages) of $50 or more (my usual non-prepub purchases are between $15 and $35), so I'm going to have to hold off buying anything for the time period leading up to my birth month so I can buy all of that in one transaction in order to make use of this code. This also means that I will no longer be using the coupon 'frivolously', i.e., on audiobooks or for-fun books that I would normally not purchase for myself, because they're outside of the realm of what I 'need'.
Not complaining, just thinking through the implications of the change. I'm grateful to know this a few months in advance of my birth month.
I have my birthday listed in my profile, but I never received a coupon.
I have my birthday listed in my profile, but I never received a coupon.
Just asking:
- You have your email settings allowing contact?
- You checked your spam box?
- Profile filled out (not sure; they used to demand that)?
Are you signed up for any of the company emails or newsletters? I discovered that a subscription to some kind of email or such is a requirement to receive the Birthday email.
I called sales/support when I had not gotten the coupon after I had stopped all automatic emails from the company and learned of the subscription requirement. They also gave me the code since I still had some days in my birthday month. 
--Solly
Joseph F. Sollenberger, Jr.
👉 P.S. If you haven’t been getting your birthday coupon, make sure your birthday is listed on your account here.
I just realized that i haven't received my birthday coupon this year although I have always received it in the past years. When checking my profile, I noticed that my birthday date was no longer there. Let's hope Customer Service will send a code now after I re-entered my birthday.
did the birthday program get discontinued? Dec is my birthday month and I didn't get an email last month like I normally have in the past.
I never received an email, but had a code on the Dashboard... But for some reason, as January birthday user, the code from my dashboard expired January 1 - so I never was able to use it, if I chose to…
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
So… I contacted Customer Service via chat and it sounds like my Dashboard decided that I was a December birthday, in spite of my birthday clearly listed and confirmed listed as January in my profile…. Supposed to be fixed now and I was told I should receive an email within a couple days…. (Not sure why it wasn't just given to me like in the past when codes didn't come through - but it is the "New Era")
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
So far I am getting a promotional ad email from Logos each day since notifying CS of the issue with the January birthday code.... Or issue with the code they posted on my dashboard personally. No new working code though LOL
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
Third promotional email of the day.... Incorrect information on top of it. Tells me I can save on a resource pack for the two of four resources that I don't own.... Funny, I own the whole set... So spam me with promo emails that aren't even accurate....
Seriously, is there any oversight on this stuff? All this, because I asked about getting the correct birthday code so I could make a purchase.... Couldn't just give me the code, had to subscribe me to all these emails...
Sure... They don't have to give us the birthday promo.... But, I don't have to give them my purchase either....
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
Seriously, is there any oversight on this stuff?
Their marketing emails are out of control. At the start of December I decided I no longer wanted the promo emails, so I went to my account and unchecked everything except emails for Word by Word and Learn Logos. More than two weeks later I was still getting their daily 'suggestions for your library' emails. I got so sick of it, I unsubscribed from everything, and now I'm blessedly free of all Logos emails except for order confirmations. I want to go back and sign up for the Word by Word and Learn Logos emails, but I'm afraid I'll start getting these 'spam' emails again 😔
I guess some in CS think you have to receive all these emails (which I wasn't receiving when I was provided with the wrong code on my Logos Dashboard.... Though my birthday is clearly listed in my profile...) Not sure why they couldn't just provide me the correct code... But like you, I'm ready to unsubscribe from everything.... It will save me more money than the code and without poorly prepared marketing...
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
Yea, the marketing emails are a little much. I get like 5 to 10 a day - Suggestions to your library; Time left on sweet deal; check out this deal; look what you can pre-order; just released!; Bible nerds we got you; #% off deal just for you!; and etc (I just looked at yesterday's to get these titles). I got to the point they just go to the junk folder. Like Frank said, they don't consider what I own. Since this subscription thing kicked off, Logos emails act like they don't know me. I hope they read this and see it fails. Maybe it can improve.
Yes. I find the deluge of scattergun emails mystifying, and I wonder if such a high volume is in Logos’ best interest. Seems to me that their promotion and pricing could be more targeted and compelling.
My birthday is on my account (December) but I didn't get a birthday discount.
I sort of though maybe it had been discontinued.
Did you happen to check the Dashboard in Logos - I never received an email, but they seem to have posted the December code for me (January) on the Dashboard. I wound up unsubscribing for all emails - as I was told the January code would be emailed to me - but all I received was numerous poorly prepared marketing emails….
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
You don't even need to receive the email as it will appear on the dashboard of the Logos app on a computer. My birthday was last month and I received on the 1st, plus it appeared on my Logos dashboard on the 1st.
The code did appear on my Dashboard - problem is that they posted the December code on my Dashboard - rather than January (which is my month)…. CS, rather than just supplying me the code for January after verifying that I am January - told me I would receive it via email and signed me up for promo emails that I did not want…. CS in the "Golden Era" would have just provided me with the code - the "New Era" not so much LOL
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
"Golden Era". Excellent point. I don't know if the PE, but sort of a delayed sloppiness in the 'New Era'.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
I emailed them last month and got my birthday code within a couple of hours. I've never had a problem with this program.
The mind of man is the mill of God, not to grind chaff, but wheat. Thomas Manton | Study hard, for the well is deep, and our brains are shallow. Richard Baxter
I can't recall ever having a problem either - the once or twice I didn't receive it - it was because I unsubscribed from all emails and if I contacted CS, they emailed it immediately or just gave it to me via chat…. Not this time. I even contacted Sales and they didn't provide me with it, only let me know what my price would be with it applied…. Didn't even apply it to the cart, so I could use it at my convenience….
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
@Frank Sauer Very odd. If you haven't received the code yet, I'd put an order in your cart and contact customer service to process with the correct code, which they can do for you.
That's the problem, they want me to process an order when asking for the code - which I'm not ready to do....
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
Just wanted to chime in on behalf of the Logos team (and thanks for reaching out to CS as well). I apologize for the inconvenience! The birthday program is still running and we want to ensure each customer receives their code without friction as our appreciation of your ongoing use of our platform!
The code for anyone with a January birthday in their Logos account to use (by 11:59 p.m. PST 1/31) is 20251LZX
I did just test and validate that the code is working correctly, but have flagged with our internal teams to double-check our system to ensure everything for 2025 code distribution is working as expected. Thank you for raising the issue here!
Just another thought. My rep would invariably be happy to help if I asked him. While almost everything on Logos seems to be automated for convenience, I value my rep. Lots of Logos users may never have reached out to a rep. They can help you get the best deal all year long if it's available. Ask!
The mind of man is the mill of God, not to grind chaff, but wheat. Thomas Manton | Study hard, for the well is deep, and our brains are shallow. Richard Baxter
Thanks @Cheyenne Lehto - I can't speak for the others, but my personal issue was that the system posted what wound up being the December code on my Logos Dashboard, rather than the January code. (My birthday has been correctly listed the whole time and was verified by CS)
If that information is helpful for them to search for potential bugs in the setup
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
The code listed above does not work for me. Anyone else having this issues?
Is your birthday listed in the profile of your Logos Account?
Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14
Yes. It is in my account. This is the first time it has never worked.
I have tried logging off and back on, deleting cart and adding back in and etc. Nothing seems to work.
I've had a couple of years that I had to chase this down, but things went as expected in December with my birthday!
Yes, that’s my experience too. There were 1-2 years where you had to ask for the coupon - it didn’t just arrive, but it now seems a reliable process.
Garrell, just double-checked to ensure this is working on your behalf. Made a tweak on our end, so try now and let me know if you run into any other issues!
Thanks for this info, Frank! We got to the bottom of this and noticed a few incorrect things related to the new year. Should be fixed and running more smoothly in the rest of the month and months to come. Appreciate everyone chiming in to bring this to our Logos team's attention!
Cheyenne, to clarify, which privacy setting is needed for birth date in our profile - it has Me, Group Admins, Co-Members, Everyone?
thanks.
Great question Don! As long as the birthdate field on your profile is filled out (no matter the privacy setting of Me, Group Admins, Co-Members, Everyone), we'll be able to get that coupon to you.