Notes formatting disappearing again

Sam Larkin

Hi,

unfortunately the issue has reoccurred with Notes formatting disappearing once you edit the note on mobile.  This was meant to be fixed on the latest release, but the issue has reoccurred.

I have also experienced the issue when typing on a note that it jumps to the top and continues typing at the top of the note which is very frustrating.

I have followed the reporting process for the first issue.

thanks,

Sam

Ali Pope

Hi Sam, thank you for reporting. 

Sam Larkin said:

unfortunately the issue has reoccurred with Notes formatting disappearing once you edit the note on mobile.  This was meant to be fixed on the latest release, but the issue has reoccurred.

This is a known issue. We had to make some changes to this fix in order to resolve another bug. We will investigate another fix for this soon.

Sam Larkin said:

I have also experienced the issue when typing on a note that it jumps to the top and continues typing at the top of the note which is very frustrating.

This is also a known issue and is currently being investigated. 

Thank you for your patience!

Ali Pope

Sam Larkin said:

I have also experienced the issue when typing on a note that it jumps to the top and continues typing at the top of the note which is very frustrating.

This should be fixed in the latest version 27 update we just released today.

Sam Larkin

https://community.logos.com/discussion/comment/1266520#Comment_1266520

Thanks Ali...but is the formatting issue still outstanding?

Thanks

Sam

Ali Pope

https://community.logos.com/discussion/comment/1266524#Comment_1266524

Sam Larkin said:

Thanks Ali...but is the formatting issue still outstanding?

Yes, we are currently working on a fix for it. 

Ali Pope

https://community.logos.com/discussion/comment/1266529#Comment_1266529

The formatting issue has been fixed in version 28.