Print/Export of Quizzes not working

Chris Wylie
Chris Wylie Member Posts: 15
edited November 20 in Resources Forum

When I open a quiz in a Mobile Ed course and then select Print/Export, the dialogue window pops up briefly but then the whole program freezes and then crashes. When I restart Logos and try again, the same thing happens. Seems to affect all Mobile Ed courses at the moment. I had no problem exporting quizzes a few months ago. And I have no problem exporting from books and bibles right now - only exporting/printing from Mobile Ed quizzes doesn't seem to work.

I am running Logos 10 (v28.1.42) on a Windows 11 PC (i7-1165G7, 16GB, 1TB SSD)

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  • Darcy S. Van Horn
    Darcy S. Van Horn Member Posts: 11 ✭

    When I open a quiz in a Mobile Ed course and then select Print/Export, the dialogue window pops up briefly but then the whole program freezes and then crashes. When I restart Logos and try again, the same thing happens. Seems to affect all Mobile Ed courses at the moment. I had no problem exporting quizzes a few months ago. And I have no problem exporting from books and bibles right now - only exporting/printing from Mobile Ed quizzes doesn't seem to work.

    I am running Logos 10 (v28.1.42) on a Windows 11 PC (i7-1165G7, 16GB, 1TB SSD)

    I have exactly the same problem!  I was about to post a bug report when I saw your post. 

    I am running Logos 10 (v.28.2.43) on a Windows 10 PC.

  • Andrew Batishko
    Andrew Batishko Member, Logos Employee Posts: 5,359

    Thanks for the report. I've created a case to fix this crash. Unfortunately, I don't have a workaround for the problem, but a fix should be available in version 29, which is planned to ship later this month.

    Andrew Batishko | Logos software developer

  • Chris Wylie
    Chris Wylie Member Posts: 15
    https://community.logos.com/discussion/comment/1273465#Comment_1273465

    Thank you Andrew. It means a lot to get an acknowledgment and to hear a fix is on the way. 

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