Got updated til v38, but my MacMonterey is not supported

Gunnar Bruhn

Problem is, I need to go back to 37.2, but I can't find this for download.

Until that happens, I have no Logos at all.

Please help!

John Fidel

Here is how to uninstall

Uninstalling Logos for Mac

Before Uninstalling, recommend restarting Mac (see if issue goes away) and launch to blank layout, see sign-in tip
Note: If using a supported Stable release, before uninstalling, please contact Tech Support if the program does not seem to be functioning properly. An uninstall/reinstall may not be the solution. Beta issue(s) are discussed in Logos Desktop Beta forum
In Finder window, Home icon  appears next to your username for quick access to /Users/usernameFor ~/Library see User Library is Hidden below.

• To Delete an item: can drag item to trash OR right click on item, then click “Move to Trash” OR highlight item, then press Command-Delete.
  Optional: Restart Mac + empty trash after deletion.

1. Before Uninstalling, close (or force quit) Logos and Indexer (if blue Logos icon on menu bar, click icon, then click Cancel).
2. To Uninstall Logos, delete application, caches, launch agent, parameter list (plist), and mono configuration files (username is your login name):
   1. Delete Logos from your Dock
   2. Delete Logos application (nominally from Applications folder)
   3. Delete com.logos.Logos in /Users/username/Library/Caches
   4. Delete com.logos.LogosIndexer in /Users/username/Library/Caches (folder may not exist)
   5. Delete com.logos.LogosIndexer.plist in /Users/username/Library/LaunchAgents
   6. Delete com.logos.Logos.plist in /Users/username/Library/Preferences
   7. Delete com.logos.LogosCEF.plist in /Users/username/Library/Preferences (file may not exist)
   8. Delete com.logos.LogosInstaller.plist in /Users/username/Library/Preferences (file may not exist)
   9. Delete com.logos.Logos.savedState in /Users/username/Library/Saved Application State (folder may not exist)
   10. Delete  logos in /Users/username/.mono/registry/CurrentUser/software (folder .mono nominally hidden)
       • Finder => Go menu => Go to Folder... => ~/.mono/registry/CurrentUser/software (Go) => Delete logos and logos4
         OR
       1. Open Terminal (inside Utility folder in Applications)
       2. rm -rf ~/.mono/registry/CurrentUser/software/logos*
       3. Quit Terminal
   11. Optional: Delete keypairs in /Users/username/.config/.mono/keypairs (folder .config nominally hidden)
       • Finder => Go menu => Go to Folder... => ~/.config/.mono (Go) => Delete keypairs
         OR
       1. Open Terminal (inside Utility folder in Applications)
       2. rm -rf ~/.config/.mono/keypairs
       3. Quit Terminal
3. If want to Completely Uninstall,
   • With download of all your Logos resources, then delete/Users/username/Library/"Application Support"/Logos4 folder
     OR
   • Avoid download by using Copy Logos Resources to macOS, including Note to delete Logos4 folder after saving Resources folder.

It is from the Wiki

You may need to do more to uninstall 38 than you did.

John Fidel

If that does not update you, then try update channel to stable.

Kevin Houghtaling

https://community.logos.com/discussion/comment/1348025#Comment_1348025

Gunnar, I was able to update the Monterey OS on my 2017 vintage machine. It does work and Logos 38 is happy.

Donovan R. Palmer

Ugh. So sorry to read this. Do you use TimeMachine?

I hosed my Logos installation once and very successfully restored it.

Gunnar Bruhn

Sorry to say my backup is too old!

Donovan R. Palmer

Been there, done that. Got the t-shirt! 👕

Try this page then:

https://community.logos.com/kb/articles/2104-logos-downloads-archive

Gunnar Bruhn

There are no links to older versions of Logos desktop app for mac anywhere!

I suppose I will have to learn to live with web-app, and enjoy happier memories from a time passed.

Thanks Donovan for input and understanding,

Gunnar

John Fidel

Gunnar,

I asked someone from Logos to review this post for you. The program should not install an update that is not approved by the OS.

Gunnar Bruhn

no, but in my damaged wisdom I did it! My mistake!

John Fidel

Ahhh… it is Saturday so it may be Monday, but hopefully someone from Logos will walk you through the process. I think… you will need to uninstall 38 and then when you go to download Logos it will select the most recent update available for your system… I think. I do not think you can install 37 OVER 38. Perhaps another MVP may be able to provide you with instructions or you can wait for Logos to hopefully opine.

Wish I could help more, but don't want to make things worse.

Gunnar Bruhn

A 37.2 DMG would save my day!

John Fidel

If you go to Logos.com and click on Download Logos what do you get?

Gunnar Bruhn

Thank you so very much!

I wait and see.

John Fidel

I think the Logos.com website where is says DOWNLOAD Logos should select the correct download for the IOS. What happens when you click on it? You may need to uninstall 38 before you can install 37 if it is there.

Gunnar Bruhn

I uninstalled Logos on my computer, and went to "download" (Intel). I then sadly get v38 again.

Gunnar Bruhn

I think I will try to go back to an earlier version I have on TimeMachine, put that in place. That will give me an error on my books, so if I delete all my downloaded and indexed books, I might download from scratch, index again and then go with "Update now" from Logos command-line. Might work.

John Fidel

Here is how to uninstall

Uninstalling Logos for Mac

Before Uninstalling, recommend restarting Mac (see if issue goes away) and launch to blank layout, see sign-in tip
Note: If using a supported Stable release, before uninstalling, please contact Tech Support if the program does not seem to be functioning properly. An uninstall/reinstall may not be the solution. Beta issue(s) are discussed in Logos Desktop Beta forum
In Finder window, Home icon  appears next to your username for quick access to /Users/usernameFor ~/Library see User Library is Hidden below.

• To Delete an item: can drag item to trash OR right click on item, then click “Move to Trash” OR highlight item, then press Command-Delete.
  Optional: Restart Mac + empty trash after deletion.

1. Before Uninstalling, close (or force quit) Logos and Indexer (if blue Logos icon on menu bar, click icon, then click Cancel).
2. To Uninstall Logos, delete application, caches, launch agent, parameter list (plist), and mono configuration files (username is your login name):
   1. Delete Logos from your Dock
   2. Delete Logos application (nominally from Applications folder)
   3. Delete com.logos.Logos in /Users/username/Library/Caches
   4. Delete com.logos.LogosIndexer in /Users/username/Library/Caches (folder may not exist)
   5. Delete com.logos.LogosIndexer.plist in /Users/username/Library/LaunchAgents
   6. Delete com.logos.Logos.plist in /Users/username/Library/Preferences
   7. Delete com.logos.LogosCEF.plist in /Users/username/Library/Preferences (file may not exist)
   8. Delete com.logos.LogosInstaller.plist in /Users/username/Library/Preferences (file may not exist)
   9. Delete com.logos.Logos.savedState in /Users/username/Library/Saved Application State (folder may not exist)
   10. Delete  logos in /Users/username/.mono/registry/CurrentUser/software (folder .mono nominally hidden)
       • Finder => Go menu => Go to Folder... => ~/.mono/registry/CurrentUser/software (Go) => Delete logos and logos4
         OR
       1. Open Terminal (inside Utility folder in Applications)
       2. rm -rf ~/.mono/registry/CurrentUser/software/logos*
       3. Quit Terminal
   11. Optional: Delete keypairs in /Users/username/.config/.mono/keypairs (folder .config nominally hidden)
       • Finder => Go menu => Go to Folder... => ~/.config/.mono (Go) => Delete keypairs
         OR
       1. Open Terminal (inside Utility folder in Applications)
       2. rm -rf ~/.config/.mono/keypairs
       3. Quit Terminal
3. If want to Completely Uninstall,
   • With download of all your Logos resources, then delete/Users/username/Library/"Application Support"/Logos4 folder
     OR
   • Avoid download by using Copy Logos Resources to macOS, including Note to delete Logos4 folder after saving Resources folder.

It is from the Wiki

You may need to do more to uninstall 38 than you did.

Donovan R. Palmer

https://community.logos.com/discussion/comment/1347957#Comment_1347957

I have been away from my keyboard and I see the amazing and one and only @John Fidel is helping you. If you keep at it, you will beat it. So sorry. Do pay attention to the uninstall instructions. Unless you can do a complete rewrite of things with Time Machine, you need to be careful to try to create the conditions of a clean install. I would pop over to help you if I could. 🙁

Gunnar Bruhn

Thanks both!

I have uninstalled completely (thanks for instructions, I wouldn't have guessed it, surely), including deleting all books. I then got my timemachine heated up and running, and got an earlier version installed: Logos Bible Study 37.0 Beta 4 37.0.636.

When I go "Update now" the message is, that no updates are available. Strange, I think.

I have downloaded a portion of my books, indexed them and it works fine. But I really would like to get back to 37.2, because 1) I have the library indexed for this, and 2) the version I now got running is a beta. I am aware, that even if I succeded to get 37.2 running again, I still have a version, that doesn't get updated in any way. But money for new hardware is not available in nearest future, and my wife says, that the gift for me for christmas is done and dusted.

So if I could get the app to update to newest possible on my hardware, it would be wonderful.

John Fidel

try going to the command box and entering

Set update channel to default

Then try updating if it doesn’t automatically.

John Fidel

If that does not update you, then try update channel to stable.

Gunnar Bruhn

Oh yes. Default didn't work, but Stable …!

I am a happy and very thankful old man. Everything is in its right place, and works like before I made the disaster.

I wish you a blessed sunday, and thanks again, both of you!

Sincerely, Gunnar

John Fidel

Glad to get you back!!

Kevin Houghtaling

I Just encountered the same issue. Could the Logos team make the 37.2 dmg available to us unfortunates?
I ended up installing Verbum 37.2

Kevin Houghtaling

So in retrospect you must completely uninstall version 38 (as in this thread) before you can install anything older?

Graham Criddle

So in retrospect you must completely uninstall version 38 (as in this thread) before you can install anything older?

That is correct - yes

Gunnar Bruhn

Yes. When I first went back to my TimeMachine 37.0 Beta, it couldn't start because my books where indexed/modified according til 37.2 (and they are not compatible with 37.0 apparently).

There is another way, but I am reluctant, because it is so much thin ice. It is to install an OS on my hardware, that is compatible with Logos 38+. My Macbook pro is medio 2015, but all the way back to 2012-hardware it is possible to install Sonoma (macOS 14). Search youtube for this. But again, very thin ice in my opinion. On the plus-side is, that Logos updates then will download as usual now and ind the future.

Donovan R. Palmer

https://community.logos.com/discussion/comment/1348025#Comment_1348025

This is correct. If you use Time Machine, you have to recover things in such a way that you are not just reinstalling the old app. You have to recover or create the state around that prior version. I got pretty beat up on doing this a few years ago, but if you are patient and do some reading, you can get it done.

Jason Stone (Logos)

Great to see the support and progress here in this thread. Thank you all for jumping in to help!

@Kevin Houghtaling, are you still needing assistance?

Gunnar Bruhn

Yes, it really has been a joy to meet helpful people from the other side of the globe. Thank you so much.

My problem is solved, an everything is fine.

I wish you all a blessed advent,

Gunnar

Donovan R. Palmer

This community is incredible! I’m happy to hear that you’re back in business! I often mention that Logos might be why I even have a computer! It feels like my computer has completely crashed when it's not working! 😮

Vlad

https://community.logos.com/discussion/comment/1348005#Comment_1348005

You can download 37.2 dmg from here:
https://downloads.logoscdn.com/LBS10/Installer/37.2.0.0012/LogosMac.dmg
https://downloads.logoscdn.com/LBS10/Installer/37.2.0.0012/LogosMac-arm.dmg
(the first link is for x64, second is for arm64)

Kevin Houghtaling

Good Morning Jason. Thank you for asking; I appreciate you. The short of it I am happy to report that OS Sequoia works fine on a 2017 Mac and Logos 38 is happy. 😃
Before yesterday I got Verbum installed at the 37.2 level. I knew this was not going to satisfy me as I knew I could do better. After all I went with a subscription since I wanted to keep up with Logos advancements. Being frozen at 37 was not going to do. Furthermore I purchased a used MacBook Air for the purpose of Logos. I upgraded it to a 1TB SSD since you can do this with a 2017 machine. To replace it would have been a $1000.
If my fellow old Mac people are interested there is a great YT video with very clear step by step instructions. After backing up (which was not needed) I installed the new OS over the old preserving all of my apps including the non-functional Logos 38. For those interested, see Anson Alexandar’s most excellent instructions. If you contact me I will guide you.