Default Media and Multiple Virtual screens on multiple pc's

NGK Alkmaar-Kapelkerk
NGK Alkmaar-Kapelkerk Member Posts: 24 ✭✭
in Proclaim Forum

Hello!
I was wondering if it is normal that i have to set virtual screens and default media on each PC individual. We just rolled out Proclaim in our team. Everyone uses the same login but some devices don't have the virtual screens ready that i've set on the account aswell as the default media.
Is this some kind of bug or if the virtual screens/default media are locked on the device instead of the account.

Comments

  • Mike Binks
    Mike Binks MVP Posts: 7,459

    Hi NGK Alkmaar-Kapelkerk

    I wonder if I have understood your question but I think the problem may stem from the fact that…

    "Everyone uses the same login"

    The usual way to allow folk to contribute is to invite them into a presentation team. Once they are part of the team then they would have an individual 'log in' and presentations should sync to their computers.

    Screenshot 2025-01-28 at 10.21.55.png

    tootle pip

    Mike

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  • Jordan Sjodin
    Jordan Sjodin Member, Community Manager, Logos Employee Posts: 979

    Those should be 'group' preferences meaning the whole team should see them. Virtual screens can be distinct per presentation, so if someone was looking at an old one, or duplicated an old one they could have the old set.

    But as long as they have a green sync icon, they should be seeing the same default media.

    There is a pending state on your own machine when setting default media while media is uploading, but I doubt you're running into that.

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