Can't turn off banners

Jim Goos
Jim Goos Member Posts: 11 ✭✭
in English Forum

When opening Logos I often see a banner encouraging me to upgrade to the newest version of Logos. I tried turning banners off in Program Settings, but it is greyed out. "This setting can only be changed when using a qualifying product that is licensed." I have an account, and have been using Logos for about 10 years, but am not planning to switrch to a subscription. I am attaching a screen shot.

Jim

Logos.JPG

Comments

  • DMB
    DMB Member Posts: 14,049 ✭✭✭✭
    edited February 21

    Wow. I thought they might try to do that.

    Hopefully, it's unintended … though Biblia is now an advertising platform. Can barely see the Bible-ia.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,309
    edited February 21
    https://community.logos.com/discussion/246724/cant-turn-off-banners

    If you close the banner by clicking the x in the upper-right corner, does the banner return at this location when you open Logos again?

    I believe the intention is that it will not.

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,445

    As of mid-2023 (v28), turning off the Show Banners setting requires ownership of a Logos 8, 9, or 10 base package or (now) an active subscription.

    Andrew Batishko | Logos software developer

  • DMB
    DMB Member Posts: 14,049 ✭✭✭✭
    edited February 21

    Wow. I knew Logos would eventually go there. Already! Better tell Mark.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Jim Goos
    Jim Goos Member Posts: 11 ✭✭

    Thanks for your prompt replies. If I click on the X, it closes the banner, but it reappears in a day or 2.

    I own a base package in Logos 8 and 9, current version 39.1, but do not have a subscription (and don't plan to any time soon).

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,309

    If I click on the X, it closes the banner, but it reappears in a day or 2.

    Is this intentional @Andrew Batishko, or is this a bug? I know there have been issues with banners reappearing in the past. My understanding was that persistently reappearing banners would be limited to the Dashboard space.

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,445

    I own a base package in Logos 8 and 9

    @Jim Goos let me clarify that I am referring to owning a paid Feature Package from 8, 9, or 10. I'm not referring to having run that version of the application (which was available to everyone) or to the freely available upgrade packages.

    Andrew Batishko | Logos software developer

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,445
    edited February 21

    @Jim Goos we did fix a bug with banners reappearing after having clicked the "x" button to dismiss them. That was fixed in December in version 38. Can you confirm that you've tried dismissing the banner since that time and had the same banner reappear?

    Andrew Batishko | Logos software developer

  • Jim Goos
    Jim Goos Member Posts: 11 ✭✭

    It occurred on Tuesday and Wed this week but I will try again and let you know. Thanks

  • Jim Goos
    Jim Goos Member Posts: 11 ✭✭

    Thanks also for the clarification. I own a Starter package but not a paid Feature package

Categories