Hi John and welcome to the forum!
Some more information would probably help us diagnose. 1.) How are you getting your video feed to your TV monitors? (HDMI, NDI, etc)
2.) Is it unique to Proclaim? For example, if you are running Proclaim (to simulate resource usage) and then open a Youtube video and try to play it on the same monitor, is it choppy too? If it is still choppy, your computer's memory or graphics card may be overtaxed. 3.) Are the videos saved to your computer, or are you providing a webpage? Is Proclaim trying to sync at the same time as you are trying to play? That can cause problems, so I usually select "use on this computer only" when trying to add something at the last minute. If you can save your log files and post them here, that might be helpful too. This is mostly a peer support forum, although staff does drop in occasionally, so if you submit it instead of downloading it, we will not have access to it. There are directions here:
https://support.proclaim.logos.com/hc/en-us/articles/19864624502285-How-Do-I-Submit-Log-Files
Available Now
Build your biblical library with a new trusted commentary or resource every month. Yours to keep forever.
I recently purchased a CCLI Lyric Video License. When I added the setlist as a webpage, it asks for login information, but will not advance the proclaim browser to the login page. when I go to the CCLI login page from inside proclaim, it will allow me to enter my email address and password, but the login button is grayed…
we have bilingual services some times and it would be cool to add 2 scripture translations on 1 slide like Spanish RV60 and KJV side by side
Occasionally when I add or change a song in Proclaim it creates multiple copies of the last song slide, anywhere from 2 -9 additional slides for no apparent reason. I have deleted any extra spaces at the end of the song lyrics, but there is no change in the number of extra slides at the end of the song. It does not happen…
I've been wrestling with significant pixelation of the NDI input source from Proclaim into OBS (and subsequently out to the livestream). I believe I nailed it down this morning to down scaling of the primary display resolution which seems to disappear when set to 1920*1080. Is there a way to run the primary display at…
I purchased the AMP translation of the bible. When I select the On Screen Bible it appears in the menu on my home computer but not the one at the church. We are in the same group. How can I get it to show up on all of our computers?
