Subscription Issues

Christopher Clarke · 2025-03-15T15:41:13+00:00

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Can anyone help I have had to update my payment details but my proclaim software has not updated and it keeps asking to purchase a new subscription or have the watermark.

Is there something that I'm doing wrong?

I've tried reinstalling the software with no joy.

Can anyone help?

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Justin Gatlin

Hi Christopher, this thread may help. I put some screenshots there showing how to check your team:

https://community.logos.com/discussion/247167/my-new-macbook-will-not-recognize-my-proclaim-subscription

If not, email cs@logos.com.

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