Trying to download and open Proclaim on my mac mini M4; it starts to open and says "signing in" then closes without anything happening. Running latest Mac OS and just downloaded the latest Proclaim version today.
Thanks for the report Jeremy,
I'm sorry you're having trouble. Would you please submit logs to our support team?
It sounds to me like you might be able to load Proclaim into a blank layout. Launch Proclaim, then immediately hold down the command key. You should be prompted to sign in. Once you do that, you should launch into an empty Proclaim. From there, go to the Help menu and click Report an issue to submit your logs.
If you can't get into Proclaim, you'll have to find them on your computer and send them in via email.
@Jeremy M.
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When I bring a video in from the media center, the default volume is at 100%. Unfortunately at that level, there is a high amount of distortion due to the signal overload. How can I set the default volume to 5% or 10% instead of having to play the video and then adjust the volume down? Thanks Bob
I just subscribed to the new SongSelect Lyric Videos with the intent of using them in my Proclaim software. I "Assumed" that since Proclaim is linked with SongSelect for lyrics that it would be an easy process. NO SUCH LUCK! I called Proclaim support for help and they said they are not compatible and would not work since…
When we go on air with Proclaim during worship, a write icon appears in the bottom left corner. We share the screen through Zoom. Sometimes, a parent online leaves the iPad with the children who at times have drawn on the screen. How do I turn off screen annotations or prevent someone online from using to write on the…
Sometimes I add songs to the presentation that emphasize different themes, with no intention of singing all of them. This leaves flexibility to lead according to the direction the service takes. However, those songs that go unsung are still included in the usage reports, which throws off my future planning and my look back…
