Currently, Poor Access to Proclaim

James McGhie · 2025-05-30T00:26:40+00:00

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Having experience the 'new' Proclaim, accessing the program through a complex method of opening, singing in and waiting for the program to respond, it seems to me that his is a backward step. The current access is both clumsy and time consuming. Our church has one computer, used by a number of people who need to access Proclaim. The current method of opening the program is inefficient and adds to a high level of frustration. Please Change to the previous version of Proclaim, accessing only through the taskbar.

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Jordan Sjodin

Hi, James, sorry for the frustration! Can you let me know a little more about how you guys are using Proclaim?

With the new sign-in, you should really only see it once. After that, you would click on Proclaim in the taskbar and it would just launch as normal. You should not need any extra steps. Is that not happening for you?

It could be you are signing out of your account and switching accounts? Is that true? In that case, it would be re-prompting you to launch the browser and sign-in.

James McGhie

Hi Jordan,

Thank you for your prompt reply.

Our Church has one computer which is used by to operate Proclaim. There are three presenters. I was going to train a 4th, however, with the current version, I am holding off training this person. All presenters have little or none experience in Tech. Like all church, we are volunteers.

The previous version of proclaim was simple. Click on the Proclaim icon, up comes the blueish rectangle, enter email and code, tick off 'remember me' (so it doesn't) and you are in. When finished - close Proclaim. On the following Sunday, it is ready for the next presenter.

Current version: Click on Proclaim Icon, Question Do you Authorise or not? If you sign out what happens? (remembering you have Church starting in 15mins) Some how you remember what to do. So you are now have to login to proclaim. To logout the presenter has to 'sign out' (to right menu drop down). They also have to check that the computer has not saved their login and password. -complicated, frustrating and time consuming.

The previous method was simple, easy to remember and efficient.

In my opinion, the Proclaim needs to be reviewed and simplified. In November, we have our Church AGM. I have to give my review of Proclaim - value, quality and usage. At this point, my view is not positive. Unless changes can be made.

Screenshot Logos.png

Jordan Sjodin

I see, I'm sorry that this change made your setup more complicated!

In general, we expect you to leave Proclaim signed in and this would really just be a one time experience for you, or when you are setting up a new computer.

Having each volunteer with their own account makes sense for their own computers at home, but at church could you consider making a shared account and leave that one logged in on Proclaim?

We potentially could add a 'quick-user' switch feature such that you wouldn't have to pop out to the browser each time.

Is there a reason you are having them sign in and out each time?

James McGhie

Regarding: Creating a shared Account

This is difficult if not impossible. In trying to create 'a shared account' I tried to crreate "Person Church". (see attached).

Problem 1.

As the 'Person Church' does not have a valid email address, he/she cannot accept the invite.

Problem 2.

The way Proclaim Invite is set up, You cannot reuse an existing email to associate 'Person Church'

Problem 3.

If it is possible to create a common login ('Person Church') is opens up the possibility of someone, on the church computer, opening up proclaim and changing/altering the Proclaim Presentation for the coming Sunday.

Therefore the suggestion of creating a common account is impossible.

Strongly request Proclaim to revert to previous version.

James

Person church proclaim page.png

Person Church Pending invite.png

Person Church Login.png

Person Church Invite to join.png

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