I have been using logos since L3 although I stopped investing in resources at about five years ago having spent tens of thousands of Dollars and having a library that reported 10,000+ resources. Over the years I also purchased the various toolsets such as timelines and family trees etc.
I am now having difficulty accessing the resources that I purchased such as biblical people tools, timelines, family trees. I seem to recall that some of these were ‘folded’ into Factbook which was intended to be a one-stop shop but Factbook no longer seems to work as expected, either on desktop or iPad.
For example, Factbook on Desktop. Type Nehemiah.
I have a section called ‘Relatives’ with just one entry plus a line that says ‘unlock a person with a free trial of a Logos subscription’ I am not sure what this means or why I would need to subscribe given the tools that I already own.
The next section is Interactions, which gives seven timeline flags under the heading Sanballat, plus ‘unlock 29 more people with a free trial of a Logos subscription’ I really am not understanding where the factbook has gone … other than the biblical people tool etc.
I tried again with Moses. Apparently, Moses only has one relative, Amram … and 47 more people who need unlocking!!! Interactions contains one person, God, who fortunately is not incarcerated, unlike 87 more people who are also locked up!!!
How can I find the tools that I bought?
Similarly, How can I hide all the ‘hits’ that are opportunities to buy even more resources? They are drowning out the other entries.
How can I turn off any access to ai slop … only seeing published, peer reviewed resources or sermons?
This may mean returning to L8 or L9 … that would be far better than this frustrating experience. How do I revert to the older versions on desktop? Is that even possible on an iPad?