Hi,
Back in February if 2011 I bought the scholar library silver. I used it for a while but then stopped. I no longer have the dvd and have changed email addresses. How do I access the books again?
Hello Enrique, and welcome to the forums! Do you still have a receipt, record of purchase, or email confirmation (assuming you still have access to the old email address)? You would need to contact customer service with some kind of proof of purchase to have them transfer a license to owned resources to your new account.
You could try to log into logos.com with your old account and search your order history. Even if you have no success, it would be worth giving customer service a call to see if they could guide you through the steps needed to recover your previously purchased resources.
Hi Aaron. Thanks for the reply. I do have the day digital receipt and will call customer service,
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