Song Format Changes no longer saves to song database?

Beth Hurst

For many months, any 'newer' song we have added to our database from import from Planning Center, we've had to 'add song' manually to get the version where we re-formatted the lyrics. Now, I can't even get a previously formatted song at all in the proclaim database. The only option is the unformatted version.

This is really a no-go if this can't get fixed quickly. I'm not spending time every service reformatting songs that we've already reformatted when it was a new song.

I've checked for and installed updates. Am I the only one having issues? Seems like when proclaim added the 'new' song library, this all started happening. And, the song library won't even open properly on my laptop…opens mostly off-screen and doesn't all for easy re-size of the window.

Sorry, very frustrated.

Jordan Sjodin

sorry for the issues Beth. I’ll take a look more on Monday. And hopefully have some help for you.

I know when importing, we give you a few options. I believe you will want to ensure it says something like “import from my library”. That way it pulls in your formatted lyrics instead of the ones from planning center.

for the song library, we did have a bug where on some computers it opened bigger than the screen.
if you open it, then hold windows and hit the up arrow, it should full screen it. From there you can grab the task bar and resize it.

Moving forward it should be good.