Hello team,
We recently completed a wiring clean-up project, and now our Blackmagic ATEM Studio is no longer recognizing our presentation Dell computer running Proclaim. The computer is connected to the ATEM through HDMI, but the ATEM does not detect the signal anymore.
In addition, my computer now shows an unknown (phantom) display in the Display Settings, and I’m not sure if that might be related to the issue.
Can you assist us in troubleshooting why the ATEM is no longer receiving the HDMI signal from our presentation computer?
Thank you.