iOS 5 Dumps Downloaded Books
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Documents and application data are synced and backed up through iTunes and now iCould. Cache and temporary storage is not backed up. We follow Apple's recommendation of storing data that can be downloaded again in cache storage. In earlier iOS versions, all data was backed up, but Apple changed this because it made the backup process too slow and took too much space in iTunes
I'm glad you did this, though understand the frustration of users with several hundred books to download. But It really would make sense if we could just tag books to be downloaded with a mobile-download tag - and if we downloaded those books manually, the app could add the tag for us. That way if this sort of thing happens again, we don't have to select the books for download again, they can re-download automatically. It would also mean that within our desktop app we could choose which books would download.
My iCloud backup clogged up completely because other apps aren't following these guidelines. One of my apps uploaded 2.9Gb to iCloud, and OliveTree's BibleReader uploaded nearly 800Mb. I've had to turn backup off for these and other apps.
Yes.
I would like to see a lot of the the management and destination-routing functions available from a users Amazon account for Kindle(s) available to Logos users, both from our user accounts on Logos.com and from our desktops.
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Apple gives us several options for storing data in iOS applications: documents, application data, caches and temporary. Documents and application data are synced and backed up through iTunes and now iCould. Cache and temporary storage is not backed up. We follow Apple's recommendation of storing data that can be downloaded again in cache storage. In earlier iOS versions, all data was backed up, but Apple changed this because it made the backup process too slow and took too much space in iTunes.
iOS 5 is the first version I'm aware of that required a full reinstall. All previous versions have been upgradable, leaving all app data in place. Developers were not given notice that iOS 5 would be different. Had we known, we could have accelerated our plans to make bulk downloading and/or redownloading easier.
Very excited about the bulk download!
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Here is a blog post by the creator of Instapaper that expands greatly upon what Dave said above: http://www.marco.org/2011/10/13/ios5-caches-cleaning. What happened to Logos is obviously a problem that several developers are having to address. Come on Apple, fix this!
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What happened to Logos is obviously a problem that several developers are having to address. Come on Apple, fix this!
True, and shame on Apple for making changes without thinking through the consequences. That said, Logos could have partially mitigated the problem by at least storing the list of which files we wanted downloading in our documents folder. That way we'd still have to redownload the files, but at least we wouldn't have to select them all manually again.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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Mark, I agree. And hopefully we will see this improved with Logos and other developers as well as they learn Apple's idiosyncrecies.
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Wow Apple and Logos! How about better tools and full backup options please. I am support being able to download offline books based on a tag, or better, a collection that we can define. I really do not want ALL titles offline based on how poorly the app seemed to handle the startup processing last time I had some 2000 titles. Well we are about backups and loss of data, please add a real backup/export and restore/import for user-data. The Apple and Logos clouds are not a backup - just a sync method.
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To Bob and Dave:
This re-download process is extremely time consuming and totally avoidable. I sincerely hope that this is the very last we have to do this again. Please fix the download process as a high priority.
Please understand that many (most) of us either cannot afford or do not want to have a 3G plan to go with the iPad / iPod Touch, so offline usability is extremely important to us. Please add more features (such as real search, passage guide, text comparison, etc) to the offline mode of the mobile apps.
Thanks!
Peter
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Maybe Logos could keep a list of the downloaded books on our account page. After I upgraded to iOS5, and I opened Read It Later, it prompted me that I would need to redownload all the articles that I had on the Itouch as they were not backed up. Since the articles are available on the server it was just a matter of selecting to download the list and wait for the articles to come back.
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I had major problems downloading IOS5. I did it here in Germany, where I am for the next couple of weeks, as I had far better internet than in Albania. But it got interrupted, refused to sync properly, but didn't tell me so. Then I synced back from my last sync, 29th September. And that got interrupted, so was incomplete. I had to attempt to install IOS5 several times. Then couldn't open either Logos or Vyrso, till I found a workaround. Then, of course I'd lost all my books. I downloaded a basic few, as I am without wifi for the next 2 weeks. Have gone OFF IOS5! But have Logos and Vyrso usable,tho less so than before. I think it would be an excellent idea to have the option of redownloading previously downloaded books.
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Yes, I had this same problem. All of my downloaded books and Bibles were not restored after I installed ios5. I opened the Logos app twice to see if it was just a glitch; it was not. So, I downloaded all of them again. I was surprised, to say the least, that this was necessary. So far, they are still there!
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Gerry, since this has been a known fact for several days now, you do don't have to look very far for whose fault this one is! Sometimes our own errors hurt more then those of others! Sorry that you got caught, not reading the forum.
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A Solution
1) Tag all downloaded books and backup/sync tagged book list to Logos User Account. Allow this to be carried out on both the iOS device and Desktop app for convenience. (I.e. bulk tagging etc. not so easy on an iOS device as compared to the Desktop app)
2) Store books in Cache, Apple says so... (I.e. no choice but to comply here)
3) Build into Logos for iOS an Auto sync option much like already exists on Windows and OS X and already partially exists in iOS to resynce books if the cache is cleared and or if downloaded books have been updated.
4) If option 3) is not possible then simply build the same into the Logos iOS app so the app itself performs this operation either (user selectable) auto-magically on startup or manually via an alert on the opening page as is already carried out for updates available for downloaded books.
This then means in either case 3) or 4) above a user can set and forget while the Logos iOS app applies updates and or resyncs books. It might be nice to add a user alert notification via email or the new status messaging features in iOS to notify the user when the update / resync has completed.
Given the constraints imposed by Apple is there any other workable solution?
NOTE:-
Option 3) if possible, would be a more transparent user experience and could even be implemented to operate like the Desktop app at designated times during the day and or when the device is connected to power etc. etc. to minimise user impact.
Option 4) could
function in much the same way as Logos for iOS now functions with alerts
for book updates.0 -
And as for my feelings on the matter...
I like many others have been "caught" again and now need to start from scratch AGAIN! This is a major waste of time.
I feel implementing the suggestion in my last post will help us all feel a lot better!
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Yes I agree!
I would say whatever the Kindle app on iOS does to preserve all their downloaded books, the Logos app should do the same.
Peter
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Yes I agree!
I would say whatever the Kindle app on iOS does to preserve all their downloaded books, the Logos app should do the same.
Peter
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I think it would help if Logos would add a "Download all books" or "download * book" function in the MORE section.
With my 2000* books library this "effect" is a real pain....
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The real annoyance here is (1) the inability to batch download, and (2) the multi-step process that is required to download even one book. There has got to be an easier way to do that. Logos should get on that ASAP.
Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)0 -
GREAT. The (re)downloading function with widcards is overdue anyway (my perspective) esp if you own a large library......
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ABSOLUTELY!
selected / * wildcard downloading is an essential for those of us who bought larger libraries...
Blessings from Austria
Franz Lippi
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... S. Mack, Jebezman here. I am a Logos4 (Platinum) user and I have iPhone4. My iPh4 did the same as everyone else in these post. I did not know what was going on until almost three hours later - thanks to 'Jobs' and Apple! A good bit of my iPh4's photos 'have been' re-arranged; I'm find most(?) of them in my Dell Studio 1749 lap; it looks like a long, long, long 2011 winter (HaHa). Reading your post [10/23-11, 9.35pm] I am at lost to know what, how, etc. of your item "#2" and would appreciate a little more instruct. I do not understand the "Cache, Apple says...." Is there a way to find so via Apple and/or Logos. Post here, please, and I'll get back and take a look/see.
PS Anyone else reading this having info I would appreciate info....Jabezman@aol 'dot' com
AFA/AFR Volunteer Engineer L-1, WSQH 91.7fm MS
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I was also surprised, not too long ago, to find out I was unable to save a bookmark (favorite) because I happened to be offline. Not sure if that is still the case -- but suspect so based on the lengthy delay I see between adding a bookmark and seeing it show up in the bookmark list when I happen to be connected.
It would be most helpful to be able to set and use bookmarks when offline if this hasn't been addressed already.
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That's it! Today is the last straw! I stayed up late to re-download about 150 books last night. I re-downloaded those books few times already in the past 2 weeks. However, due to the need to update a large app, and I forgot to check the amount of space left on my iPad before launching the update, iOS automatically removed ALL 150 books that I downloaded last night from Logos!
Until either Logos or Apple fix this mess, I'll stick to Logos on my PC.
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Interesting posts. Does anyone know if this happens on purchased packages for the desktop if you upgrade your OS?
Blessings,
-Bob
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Aloha Dave! Thanks for your answer on this. Its greatly appreciated. It's a blessing to have this free app. This forum has been a great wealth of information. Being a software engineer over the past several years (I'm in IT management now), does your testing team look at testing these scenarios/cases of upgrading to newer OS releases etc?
Blessings,
-Bob
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Does anyone know if this happens on purchased packages for the desktop if you upgrade your OS?
Bob - are you asking if you lose your resources if you upgrade your desktop OS? The answer is no. The reason this happens on the mobile platform is the way that Logos works with iOS for storage. According to Logos, iOS 5 presented a change which was unforeseen that caused the loss of data. I don't know if Logos will change the way they store the data for the next major mobile release or not.
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Does anyone know if this happens on purchased packages for the desktop if you upgrade your OS?
Bob - are you asking if you lose your resources if you upgrade your desktop OS? The answer is no. The reason this happens on the mobile platform is the way that Logos works with iOS for storage. According to Logos, iOS 5 presented a change which was unforeseen that caused the loss of data. I don't know if Logos will change the way they store the data for the next major mobile release or not.
I'm currious, did Apple change this at the last minute? Why didn't this issue show up during beta testing? If it was going to happen, a note of caution in the release notes would have helped some of those posting. Those who needed Logos for the weekend could have decided to wait to update. Not complaining, just curious.
Blessings All!
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Philana - I have no idea. Personally, I understand that some users (especially those in developing nations) do not have access to reliable internet. It should be noted that the apps are really designed to be used with the cloud. I think that Logos is probably getting the picture that there are some users who strongly desire/need to download resources. Hopefully they will be able to adjust their thinking in a future release.
As far as beta testing goes, I don't think that Logos had a large number of beta testers (testing the Logos app on iOS 5 before its launch). This may have very well caught Logos off guard.
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Does anyone know if this happens on purchased packages for the desktop if you upgrade your OS?
Bob - are you asking if you lose your resources if you upgrade your desktop OS? The answer is no. The reason this happens on the mobile platform is the way that Logos works with iOS for storage. According to Logos, iOS 5 presented a change which was unforeseen that caused the loss of data. I don't know if Logos will change the way they store the data for the next major mobile release or not.
Thanks for the info alabama24.
Blessings,
-Bob
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