Unable to purchase error

Mike McKnelly

I am getting this pop-up every time I download or update an application from the Apple app store.  I can say okay and the app downloads with no problem.  I've tried a hard reset of my iPad2, tried syncing to the iTunes Store tried deleting the problem Vyrso app and nothing seemed to work.  Please help!

Dave Dunkin (Logos)

This is a problem with the iTunes Store. You'll have to contact Apple. Sorry.

JT (alabama24)

Mike - I saw something like this when there were two iTunes accounts involved. Could that be the case for you?

Mike McKnelly

https://community.logos.com/discussion/comment/334132#Comment_334132

I do have 2 iTunes accounts.  Do you know of a fix for this problem?  It's

JT (alabama24)

https://community.logos.com/discussion/comment/334137#Comment_334137

Do you know of a fix for this problem?

Ultimately, the solution is to get rid of one account. Is there a reason you have two accounts, or did it just "happen"? Do you know what apps/music/videos were purchased with each account?