Unable to purchase error

Mike McKnelly · February 2012

I am getting this pop-up every time I download or update an application from the Apple app store. I can say okay and the app downloads with no problem. I've tried a hard reset of my iPad2, tried syncing to the iTunes Store tried deleting the problem Vyrso app and nothing seemed to work. Please help!

Dave Dunkin (Logos) · February 2012

This is a problem with the iTunes Store. You'll have to contact Apple. Sorry.

JT (alabama24) · February 2012

Mike - I saw something like this when there were two iTunes accounts involved. Could that be the case for you?

Mike McKnelly · February 2012

https://community.logos.com/discussion/comment/334132#Comment_334132

I do have 2 iTunes accounts. Do you know of a fix for this problem? It's

JT (alabama24) · February 2012

https://community.logos.com/discussion/comment/334137#Comment_334137

Do you know of a fix for this problem?

Ultimately, the solution is to get rid of one account. Is there a reason you have two accounts, or did it just "happen"? Do you know what apps/music/videos were purchased with each account?

Unable to purchase error

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