WARNING: SR-2 and Downloads

Yeah - cool.  They all get 4 days off, come back, and we've (Richard) solved the problem for them!  [:)]

Change of date solved the problem. It may have to do with those of us who were beta testers. We were told that the software would expire on Decembeer 31.

Excellent Richard!  I read all the grief you were taking.  Yet you kept digging to help out your brothers and sisters in need.  God bless you.

something to do with our licences and the date (the new year),

Good  job Gret!  Way to go!

Excellent Richard!  I read all the grief you were taking.  Yet you kept digging to help out your brothers and sisters in need.  God bless you.

I'm just glad it worked.

I wouldn't have thought of it, if Greg hadn't mentioned his issue and suspicion about the date thing, though. So I'll share credit with Greg. Oh, and then there was everything else everyone tried that didn't work.

Even a monkey with a keyboard, given enough time . . . [:)]

Thank you, Richard! My missing interlinears are back! Fantastic sleuthing. I was moving in that direction already in my thinking but hadn't quite taken the leap to try resetting my date. (I'd fiddled around with my system date a few days ago, to narrow down the problem others were reporting with L3's Home Page showing 2010 already on Dec 28, but got sick of living in the past...I guess I should have stayed back there for a few more days! [:)])

So, does that mean we get to celebrate New Year's Day again on Monday (or whenever SR-3 comes) and get a fresh start on our New Year's resolutions that we've broken already? [;)]

One thing that's still really puzzling me though, is why did this affect some people more severely (Biblical People/Places/Things didn't get broken for me) than others? Maybe the expiration dates on these beta resources were different by a few hours from each other and by virtue of being in different time zones, they expired for some people sooner than other resources?

The Logos folks are going to have some 'splainin' to do come Monday....

EDIT: Just realized my NLT RI is still not working at all. Click on "Interlinear" button and nothing happens. I guess some other people are still having problems with NLT RI as well.

Just realized my NLT RI is still not working at all.

Rosie,

Did you know that the NLT RI is only for the NT at this time??? Just a guess.

Just realized my NLT RI is still not working at all.

Rosie,

Did you know that the NLT RI is only for the NT at this time??? Just a guess.

No, I hadn't been aware of that. But that doesn't make any difference. It doesn't work in the NT for me either. Not that I really care. NLT is not one of my top Bibles, and if I'm wanting to do Interlinear work, I use NASB95 or ESV.

Very well done Greg and Rich!

Now I'm going to switch to my 4.0a RC1 on Win7 and see what happens!!

UPDATE:

That confirms it:-

• Biblical People, Places and Things is greyed out in PG
• NASB95 has no interlinear
• LogosLXX resource is missing

Switch date to 30 December and all is well.

The last time this system had resource updates was before Dec 21st.

Well,

I didn' read this thread past the "zap the index folder" recommendation, so I completely uninstalled Logos and did a fresh install....

I've been downloading and indexing since yesterday...

when I woke up..my new install works perfectly! Every bit of it from BP to NLT...all searches and everything.

 

I don't know if it was the date or what but I'm glad it works!

Did the date "bug" only surfice for those that have previously had beta software installed? Is there anyone that was affected by this bug that never had beta software installed? [8-|]

Did the date "bug" only surfice for those that have previously had beta software installed? 

I think so, especially those in the 'secret' 4.0 beta.

That may not be the case. I didn't beta test. I'm not having the problems with the interliners, people and places of the 1000 pictures. But when I do a morphological or synactic search using Cascadia or Lexham , Logos crashes.

That may not be the case. I didn't beta test. I'm not having the problems with the interliners, people and places of the 1000 pictures. But when I do a morphological or synactic search using Cascadia or Lexham , Logos crashes.

Thanks for that.

There are also several missing resources. These include: LXX Logos Morphology, 1000 Bible Images, Cascadia Syntax Graphis of the NT: Glossary; and probably others.

Attempting to access Cascadia Syntax Graphs of the OT, or Lexham Syntax Graphs of the Greek New Testament, crashes Logos 4 (see log file for an instance of the Cascadia OT graphs crashing L4 below).

So far I have had no problems with the latest release. I tried out all of the resources mentioned above and had no problems. I wonder if it was the video game I played on my computer while Logos 4 was indexing that did the trick? Seriously, I wonder if it might be the version of Windows that makes the difference? I am running Windows 7, 64 bit version.

There are also several missing resources. These include: LXX Logos Morphology, 1000 Bible Images, Cascadia Syntax Graphis of the NT: Glossary; and probably others.

Attempting to access Cascadia Syntax Graphs of the OT, or Lexham Syntax Graphs of the Greek New Testament, crashes Logos 4 (see log file for an instance of the Cascadia OT graphs crashing L4 below).

 

 

So far I have had no problems with the latest release. I tried out all of the resources mentioned above and had no problems. I wonder if it was the video game I played on my computer while Logos 4 was indexing that did the trick? Seriously, I wonder if it might be the version of Windows that makes the difference? I am running Windows 7, 64 bit version.

 

I am also running Windwos 7 64bit. I am using Home Premium. I downloaded the engine and then copied the rest of the software from another computer. I was one of the beta testers.

I was on the Beta and am having the problem. Did I read someone who was on Beta and did a complete re-install and it's fine? I did a completely fresh install on my new notebook and have the problem.

 

Ken,

I did a complete reinstall and finished this morning and it works fine.

win 7

 

bob

The issue has been acknowledged by Logos - see http://community.logos.com/forums/t/8660.aspx

Did the date "bug" only surfice for those that have previously had beta software installed? 

I think so, especially those in the 'secret' 4.0 beta.

I was in the private beta program, but Logos 4 works on one of my machine but not the other.  I think it works on the one which I installed from the beta DVD, and not on the one which I downloaded the very first beta.

My symptoms continue unabated... of course, I haven't rebooted the laptop for a few days (only "sleeping" it... if I can logosify a word.[;)])

Reboot hasn't helped. I'll wait until Logos arrives tomorrow to decide what to do, unless someone has counsel that'll for sure correct the problems.

(Biblical People/Places/Things grayed out in all PG/MPG reports, missing interlinears, etc.)

Waiting in peace (& running L3).

Blessings!

Ken,

I did a complete reinstall and finished this morning and it works fine.

win 7

 

bob

Robert,

I decided to follow your route.  I am downloading 9GB right now. [:)]

Ken,

I did a complete reinstall and finished this morning and it works fine.

I decided to follow your route.  I am downloading 9GB right now.

The complete reinstall likely works because it has the side-effect of deleting the license file; you should be able to work around the problem much more simply by following the instructions at http://community.logos.com/forums/p/8660/69429.aspx#69429

This problem just affects users who participated in the Logos 4 beta test; there do not appear to be any other problems caused by downloading and installing 4.0a SR-2 and the reverse interlinear updates (yet... [;)])

The complete reinstall likely works because it has the side-effect of deleting the license file; you should be able to work around the problem much more simply by following the instructions at http://community.logos.com/forums/p/8660/69429.aspx#69429

 

 

Bradley...just where were you 24 hours ago??? [:@] [:D]

Hey glad to now it was just a date & license problem and nothing really big.[:)]

I didn't have the problem so I couldn't test it but it did surprise me that it took so long for someone to test the thing with the date.

I did mention it earlier in this thread.

Oh well, better late than never[:D]

Ken,

I did a complete reinstall and finished this morning and it works fine.

I decided to follow your route.  I am downloading 9GB right now.

The complete reinstall likely works because it has the side-effect of deleting the license file; you should be able to work around the problem much more simply by following the instructions at http://community.logos.com/forums/p/8660/69429.aspx#69429

This problem just affects users who participated in the Logos 4 beta test; there do not appear to be any other problems caused by downloading and installing 4.0a SR-2 and the reverse interlinear updates (yet... )

Bradley,

As you suspected, the complete reinstall worked.  However, for some reason I still have the following Lexham Greek files in the "Resource Manager/Downloaded" folder:

LexhamSGGNT.lbssyn
LexhamSGGNT.lbxclv
LEXGLOSSARY.logos4

They do not appear in my "Resource Manager/Resources" folder.

Any idea?

This problem just affects users who participated in the Logos 4 beta test; there do not appear to be any other problems caused by downloading and installing 4.0a SR-2 and the reverse interlinear updates (yet... )

So given that I wiped my machine at 4.0a why am I having the problems

This problem just affects users who participated in the Logos 4 beta test; there do not appear to be any other problems caused by downloading and installing 4.0a SR-2 and the reverse interlinear updates (yet... )

So given that I wiped my machine at 4.0a why am I having the problems

I don't know.  A complete wipe and reinstall fixed the issues for me.

[quote]

This problem just affects users who participated in the Logos 4 beta test; there do not appear to be any other problems caused by downloading and installing 4.0a SR-2 and the reverse interlinear updates (yet... )

I'm a little confused. I never participated in the beta. Was the NASB95 released with interlinear abilities(in the last patch) outside of the beta program?

If so mine still doesn't have interlinear abilities... I have deleted indexes, uninstalled, cleaned the reg and reinstalled twice since 01/01/2010. NASB95 no-interlinear. Oh and when I cut and paste into a note doc when there is something already in the field L4 crashes (it seems to happen only when pasting before the existing content.) This latter pasting event wasn't happening before 01/01/2010.

Thanks

This problem just affects users who participated in the Logos 4 beta test; there do not appear to be any other problems caused by downloading and installing 4.0a SR-2 and the reverse interlinear updates (yet... )

 

So given that I wiped my machine at 4.0a why am I having the problems

 

Dom,

are you saying you formatted your disk and started from scratch with your OS or you "uninstalled Logos and reinstalled"?

If you just uninstalled and reinstalled...did you zap the Logos folders by hand before you reinstalled?

deleting the  DAT file worked for me now working

I deleted the wholed Logos 4 folder (I have it on a seperate partition F:/Logos4) and reinstalled, maybe it kept a local copy in c: I might have missed...

[quote]

This problem just affects users who participated in the Logos 4 beta test; there do not appear to be any other problems caused by downloading and installing 4.0a SR-2 and the reverse interlinear updates (yet... )

I'm a little confused. I never participated in the beta. Was the NASB95 released with interlinear abilities(in the last patch) outside of the beta program?

If so mine still doesn't have interlinear abilities... I have deleted indexes, uninstalled, cleaned the reg and reinstalled twice since 01/01/2010. NASB95 no-interlinear. Oh and when I cut and paste into a note doc when there is something already in the field L4 crashes (it seems to happen only when pasting before the existing content.) This latter pasting event wasn't happening before 01/01/2010.

Thanks

 

BUMP

I'm a little confused. I never participated in the beta. Was the NASB95 released with interlinear abilities(in the last patch) outside of the beta program?

NASB95 was released with RI during the 4.0 beta. Do you have NASBNT.lbsrvi and NASBOT.lbsrvi (my files are dated 20/10/09 in Win Explorer, and relate to NASB95 version 2009-10-26T21:26:20Z according to Resource Information)?

You also need Bible Study and above to get the RI (it doesn't come with Home).

As you suspected, the complete reinstall worked.  However, for some reason I still have the following Lexham Greek files in the "Resource Manager/Downloaded" folder:

LexhamSGGNT.lbssyn
LexhamSGGNT.lbxclv
LEXGLOSSARY.logos4

They do not appear in my "Resource Manager/Resources" folder.

These files (Lexham Syntax Graphs) were replaced by Cascadia Syntax Graphs. You can delete them.

Thanks, Dave.

I'm a little confused. I never participated in the beta. Was the NASB95 released with interlinear abilities(in the last patch) outside of the beta program?

NASB95 was released with RI during the 4.0 beta. Do you have NASBNT.lbsrvi and NASBOT.lbsrvi (my files are dated 20/10/09 in Win Explorer, and relate to NASB95 version 2009-10-26T21:26:20Z according to Resource Information)?

You also need Bible Study and above to get the RI (it doesn't come with Home).

V3 Leaders package with a crossgrade to V4 on DEC 8th 2009  ... that may explain it, though I thought it was part of the next batch of interlinears with the release of NLT interlinear. Rereading some of the posts has made me realize I was assuming its inclusion somehow.

[:S]

V3 Leaders package with a crossgrade to V4 on DEC 8th 2009  ... that may explain it, though I thought it was part of the next batch of interlinears with the release of NLT interlinear. Rereading some of the posts has made me realize I was assuming its inclusion somehow.

There were a lot of RI file updates (not the resource itself) but you needed the licence and Crossgrade doesn't give you NASB95 RI.