The QuickStart for Logos Bible Software v.6 videos are not playing. Neither are the Logos Timesaving Tips videos that I had with v.5.
Anyone else having problems with viewing the videos once Logos 6 was installed?
Is the device you are trying to view them on connected to the web?
I am not able to reproduce this [:(]
What operating system are you using? Are you running the minimum system requirements for Logos 6? Logos 6 requires Windows 7 SP1 or Mac OS X 10.9, or later.
Yes.
Anyone else having problems with viewing the videos once Logos 6 was installed? I am not able to reproduce this What operating system are you using? Are you running the minimum system requirements for Logos 6? Logos 6 requires Windows 7 SP1 or Mac OS X 10.9, or later.
I am not able to reproduce this
I am running OS Yosemite X on a MacBook Air (13-inch, Mid 2012), 2 GHz Intel Core i7, 8 GB 1600 MHz DDR3, Intel HD Graphics 4000 1024 MB, 500 GB SSD storage (APPLE SSD SM512E), with 61.18 GB available.
I am using the links in the Home Page to the videos and get Logos 5 information. I am using a Macbook Pro running Yosemite OS X 10.10.
The QuickStart for Logos Bible Software v.6 videos are not playing.
Same here. 2013 MBA, Logos 6, Yosemite OS
I am using the latest MacBook Pro, with Yosemite ... I can't get the Quickstart videos to play either.
And just to clarify, I am trying to access the videos through my library. They are listed there, but do not play.
Quick start videos will list but won't play in Yosemite. Is there an easier way to find them other than search?
Can you provide a screen shot of what you see when attempting to play the videos?
Thank you,
Martin
I am also not able to play them from the Library. The length of the video shows as 00:00, and when I click it the spinning wheel shows for a time and then stops but the video won't play and still shows a zero duration. I am also on Yosemite on a mid-2013 Macbook Pro. I've put in a screenshot below, but unfortunately I couldn't capture the spinning wheel as it stopped before I was able to switch to Grab!
7870.quickstart.tiff
Can you provide a screen shot of what you see when attempting to play the videos?Thank you, Martin
Can you provide a screen shot of what you see when attempting to play the videos?Thank you,
The video appears to load, but when I click on the play button nothing happens.
This is what I get. I'm unable to expand or play video.
Let's see if I can insert that screen shot:
I see a yellow triangle with an exclamation point in the upper right of your screen. If you hover over it, what does it say is happening?
If Logos is still indexing, you may just need to wait until it's done.
We are still having trouble reproducing this and would appreciate if you tried one more thing. If you open the panel menu (click on the resource cover on the top left) and choose 'Download all media'. Then after 10-15 minutes try playing again.
Todd,
Just downloaded all media again with no change in results. Still cannot expand or play video.
I've tried everything suggested so far, and still cannot play video.
I still can't get it to work either ... and I've tried everything that has been suggested.
Todd, this seems like it could be a codec issue. Does does Logos check to see if codecs are installed properly and up to date, when it installs? If not, might you suggest how users could check or update their codecs?
I too have downloaded the videos too, and they do not pay. I see a picture of probably the first image in the video, but clicking on the play arrow does nothing. Yosemite, Verbum 6.0 build 3700
I've gone through my videos and found that if the slider bar is in this position, videos will work. If it is farther to the right it will not
Todd, I've gone through my videos and found that if the slider bar is in this position, videos will work. If it is farther to the right it will not
Tried this suggestion, but still no video for me.
Mark,
Have you tried to delete media from resource tab and download media again?
Weird. I only had a few minutes, but I played around with this setting and it seemed to have an impact. Only had time to try one. But it worked.
Todd, I've gone through my videos and found that if the slider bar is in this position, videos will work. If it is farther to the right it will not Weird. I only had a few minutes, but I played around with this setting and it seemed to have an impact. Only had time to try one. But it worked.
Eureka! Despite trying earlier what Lewis suggested, without success, I tried it again and it worked! Not only does the QuickStart videos now play, but also the Logos Tips videos that I had with Logos 5.
But the letter size settings in the resource panel has to be on the third setting from the left. Why, I do not understand; I can only say: "Curiouser and curiouser..."
Again, thanks to all who have worked on helping me and others with this!
I'm not one of the Mac developers, but that's very interesting. That position happens to be the default scaling size. I wonder if this is related to some of the other scaling problems that are being investigated. I suspect this will help find the problem. Thanks for letting us know.
Count me as one who was having trouble with the videos on my Macbook Air.
As suggested I did the resize thing, and they started to work.
Same for me. Videos not responding.
