Logos 8 crashing
My Logos 8 keeps crashing. I've followed all of the troubleshooting steps and still have the issue.7485.Logos Log Files.zip
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Hi Marc - and welcome to the forums
Sorry to hear you are having problems.
Thanks for posting logs - but they don't quite give us what we need.
The LogosCrash file shows a crash occurring at 15:49:55 and the Logos.log file - which would give more information - starts at 15:51.42
So I'm assuming you restarted Logos before uploading the log file (which causes Logos to overwrite it).
It's also interesting that - according to that log - there wasn't any problem. Is Logos sometimes crashing and other times working ok?
Assuming I am correct about restarting Logos before uploading logs, the next time Logos crashes please upload a new set of logs before trying to restart
Graham
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Marc Doiron said:
My Logos 8 keeps crashing.
It is connected with Workflows, so what are you doing when it crashes.
Dave
===Windows 11 & Android 13
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It appears to happen when I load an inductive Bible study I began.5618.Logos Log Files 1.23.19.zip
Hopefully, I did the log file properly this time
Also, as in the Guides tab, I see options for Passage Guide, Bible Word Study, Exegetical Guide, and Topic Guide... but not one for Inductive Bible Study - only the started workflows??
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Marc Doiron said:
Also, as in the Guides tab, I see options for Passage Guide, Bible Word Study, Exegetical Guide, and Topic Guide... but not one for Inductive Bible Study - only the started workflows??
You can pin Guides / Workflows to that top area as below
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Yeah, the only problem is that "Workflows" and, in particular, "Inductive Bible Study" aren't to be found in Guides. I can't find them anywhere now since the crash... only "Started Workflows" "Inductive Bible Study" for 2 passages (as indicated in previous screenshot) and they cause Logos to crash upon opening.
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Marc Doiron said:
Yeah, the only problem is that "Workflows" and, in particular, "Inductive Bible Study" aren't to be found in Guides. I can't find them anywhere now since the crash
That sounds very strange - please post a screenshot using the paperclip icon in the forum editor.
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Marc Doiron said:
It appears to happen when I load an inductive Bible study I began.5618.Logos Log Files 1.23.19.zip
Hopefully, I did the log file properly this time
Also, as in the Guides tab, I see options for Passage Guide, Bible Word Study, Exegetical Guide, and Topic Guide... but not one for Inductive Bible Study - only the started workflows??
Marc,
is it possible that you lost your access rights to the Workflow feature (such as returning an L8 base package, or end of a FL Connect subscription)?
Software shouldn't crash in such a situation, but it sounds like a possible explanation for what you see.
Have joy in the Lord!
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Problem solved. A Faithlife subscription expired, which I was unaware of.
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