I received the email for the Logos birthday gift certificate and entered it ---
The website accepts it, but no discount is applied.
I'm assuming that since I received the email, it should work for me.
I'm still waiting to receive mine for this month as I have in my past for my July birthday. Do they send them out all at once or in batches?
I got mine already, haven't tried it. Do let us know if you find anything out.
I got mine tonight. Thanks, FL!
I believe they are sent out in batches. Give it a day or two.
Anyway, the store applied the discount, so there should be no problem with using it now.
Still not working for me. I guess I'll wait a day or so and call customer service if it doesn't eventually work.
I still have not received mine and I'm okay to wait but I was just wondering if anyone knows the answer to my question above.
my also don't work :-(
NO funciona para mi el certificado de regalo.
Mine also doesnt work
They stop working once you get too old...[;)]
They stop working once you get too old...
I'm not even 31 yet. lol
They stop working once you get too old... I'm not even 31 yet. lol
LOL. I guess that theory didn't work. [:D]
Maybe your FL profiles are not 100% complete? In my profile, my "location" disappeared on the day of the website update. I added it back in, and the next day it was again disappeared. I added it back in, and it hasn't disappeared again.
If I remember right, the FL profile needs to be 100% complete for the code to work.
Nunca lo he tenido al 100% y en años anteriores a funcionado, de todas formas completare mi perfil, gracias.
I chatted with CS and they got mine fixed.
My code is not working on the ebooks and logos websites.
I received this email from CS:
The email was accidentally sent out to people who are not on supposed to receive the birthday code. Your birthday code will not work if you are not signed up to receive any Logos Sales and Special Offers. As the coupon code is a special offer. You can subscribe by ticking the box next to Logos Sales and Special Offers seen here https://faithlife.com/account/email-preferences/en.
I personally resolved the issue in chat, but maybe give the above solution a try.
I have the same problem. Waiting for a response from Customer Service.
Also the same problem with BDAY coupon...
Trying to add bday coupon and it's not working. I wanted to use it tonight in conjunction with the 30% off.
