Logos 8 crashes upon startup
The startup logo shows for a second then the app closes. I used the application last week but it does not startup anymore. I checked for crash log, but the crash does not produce a crashlog in the "Logos Log Files". I uninstalled the program then reinstalled. It produces the same crash. My computer was purchased last year and it's well maintained and updated (I am a computer tech.) Thank you!
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Hi Todd,
There are many reasons why Logos might crash on startup--some are known and some aren't. First, try restarting your computer, that might clear out some cobwebs. Second, try starting to a blank layout. On Windows, press and hold the CTRL key immediately after starting Logos. On a Mac, use the CMD key.
If that doesn't help, then:
1) Start a new thread with details of what you are experiencing (your problem may or may not be the same as the one in this thread, so it's best to start a fresh thread). Include such things as the version of the Operating System you are using and also the version Logos as listed in "About Logos."
2) Collect the Logos logs and post them here in the thread (as well as email them to tech support). See my signature for instructions on how to collect and post logs.
After reading everyone's posts, I performed a windows update and something called netframe {SP?} was updated and now Logos 8 works. Thank you for your assistance.
Great! Glad you are up and running again.
What specific OS? Have you tried loading to a blank layout?
macOS, iOS & iPadOS |Logs| Install
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I am currently running WIndows 10 Home. It won't even go into a layout. Logos 8 startup logo appears then the process is killed immediately. I am not running any Antivirus program other than Defender. Thanks.
Opening to a blank layout bypasses opening to a layout! I believe on Windows you press and hold the control key immediately after trying to startup
macOS, iOS & iPadOS |Logs| Install
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I tried that as well but with same result
It's frustrating as I have been using Logos without any issues since Logos 6. I had no problem using it last time which was last Saturday.