recurring crash on start

TCBlack
TCBlack Member Posts: 10,978
edited November 20 in English Forum

Description

>> After installing from the DVD this time I'm at the indexing stage and am recieving repeated crashes now on startup.



Steps to reproduce

 

  1. The first crash occurred after the initial start-up.
  2. I changed my default bible since that doesn't sync (!)
  3. Then Clicked the file menu
  4. deleted the ESV reading plan
  5. without closing the file menu went over to firefox to check the forum
  6. noticed that the program had crashed.
  7. I attempted to reload the program and it crashed again
  8. a report was sent to Microsoft
  9. on each successive launch now the program crashes.

       
      Actual Result
      Crash on program start
      Expected Result
      I expected the program to run
      System Specs
      *Laptop | Pentium 4 @2.4 Ghz 384MB RAM | Windows XP Home SP3, all patches.
      * Desktop | AMD X64 3800+ dual core | 4GB RAM | Dual 22" widescreen monitors at 1680x1050 | Nvidia 7300 GS 256MB video RAM |500 GB Raid Mirror. | Windows 7 RC 7100 - all patches.
      Comments
      No further comment your honor.

Hmm Sarcasm is my love language. Obviously I love you. 

Tagged:

Comments

  • George Allakhverdyan
    George Allakhverdyan Member Posts: 1,075 ✭✭✭
    Hi thanks, if you can repro any of these again, please post separate logs, go ahead and post them in this thread, that would help us a lot.
  • TCBlack
    TCBlack Member Posts: 10,978
    https://community.logos.com/discussion/comment/10562#Comment_10562

    Hi thanks, if you can repro any of these again, please post separate logs, go ahead and post them in this thread, that would help us a lot.

    No problem George. 

    At this point, Logos crashes EVERY time I try to load it.  I get the startup sound and then kablooie.  It crashes before even the home page can think about loading.

     

    I've enclosed four successive crash logs in a single zip file.  Enjoy it.  I can provide as many as you want since I can't load Logos now.

     

    Hmm Sarcasm is my love language. Obviously I love you. 

  • TCBlack
    TCBlack Member Posts: 10,978
    https://community.logos.com/discussion/comment/10562#Comment_10562

    I kept crashing all night but was certain that more logs may not add much to your quest.  I did perform a memory dump through the Windows 7 Task Manager.  But it's too large to upload here.

    On a positive note, that may be moot since beta 2 appears to have fixed the crash.  However I see that the ESV reading plan is back and I believe that deleting it is what caused my crashes in the first place.  Since I do have a days work in front of me I'm a bit reticent to delete it just yet, but I'll try later.

    Hmm Sarcasm is my love language. Obviously I love you. 

  • George Allakhverdyan
    George Allakhverdyan Member Posts: 1,075 ✭✭✭
    https://community.logos.com/discussion/comment/10769#Comment_10769
    Ok sounds good Thomas, keep me posted

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