Highlighting
I noticed that the selecting of text in order to highlight DOES NOT work well at all on my iPad Air 2. In an effort to select a couple of key words in Proverbs 1:2 (the words “wisdom and discipline“) I had a great deal of difficulty and finally quit. I pressed on “wisdom” and that word was selected but when I tried to slide the pin in order to highlight the remaining words it would not slide in order to select the text. After a couple of attempts you could no longer select any text. I had to quit L8 mobile and then I could at least select but still could not select entire phrase.
Bob
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
Comments
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bumping time 12
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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I noticed that the selecting of text in order to highlight DOES NOT work well at all on my iPad Air 2. In an effort to select a couple of key words in Proverbs 1:2 (the words “wisdom and discipline“) I had a great deal of difficulty and finally quit. I pressed on “wisdom” and that word was selected but when I tried to slide the pin in order to highlight the remaining words it would not slide in order to select the text. After a couple of attempts you could no longer select any text. I had to quit L8 mobile and then I could at least select but still could not select entire phrase.
I am sorry to hear that you are having this problem, Bob.
We are looking at ways to improve on this behavior. In the meantime, you you may find one of these workarounds to be helpful:
Rotate the screen to refresh the display, then try again.
Scroll the text up and down to refresh the display, then try again.
Turn off Scrolling View then try again, using these instructions:
- Open the app.
- Open a resource then tap on the screen to show the top/bottom controls.
- Tap on the three-dot Panel icon at the top right.
- Choose “View Settings” then disable the “Scrolling View” option.
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Joe, thank you for the reply. I will attempt these as a workaround. Again, thanks,
Bob
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
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Joe, I did try the workaround but no joy.
Bob
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
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Still kind of curious whether there will be any fixes with highlighting. It leaves quite a bit to be desired.
Bob
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
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Still kind of curious whether there will be any fixes with highlighting. It leaves quite a bit to be desired.
Bob
Hi Bob,
We are still working on improving highlighting, but I would appreciate it if you could send us your logs. That we we can investigate if there are additional factors slowing down your highlighting.
Please do the following:
1. Open the app.
2. Tap the Menu icon (has three horizontal lines).
3. Tap Help.
4. Press "Report a Problem"
5. A pre-addressed email will open with a log file attached automatically. Press "Send" to send your report.0 -
Joe,
The problem is still regarding the selection of text in order to highlight. The app does not crash I just cannot get consistent selection of text in an effort to highlight. Will logs indicate this?
Bob
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
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The problem is still regarding the selection of text in order to highlight. The app does not crash I just cannot get consistent selection of text in an effort to highlight. Will logs indicate this?
i cannot guarantee it, but I think it is likely that logs will be helpful.
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I am not having much luck sending the log report. I have followed the directions but it won't send.
Bob
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
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I am not having much luck sending the log report. I have followed the directions but it won't send.
Sorry, Bob, I am only now noticing that you signature mentions your have an iPad 2 running iOS 8.2.1.
The minimum required version for our app is iOS 12.4.
If this information is correct I can only recommend using a different device instead. I believe the maximum version of iOS available for the iPad 2 is IOS 8.
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Sorry Joe, my signature is way out of date. I am running iOS 13
Bob
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
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Bob, as Alabama mentioned, the main reason for not being able to send logs is the lack of an active email account. Another reason is choosing a specific email app that has not been activated yet.
If you are still having this problem, please try sending logs again. See if the email app you currently use is listed as one of the options. If not, open up one of the listed email apps and link it to your email address. Then try sending your logs again, using the email app you have just activated.
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I am still baffled. I have an email addy established on my ipad. I must be doing something wrong.
Bob
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
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My internet is marginal actually. I went to my ipad and under settings, apple id it lists three email accounts. The first one is my primary one that I use exclusively.
Bob
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
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FINALLY, was able to get logs sent. Thanks for all the help.
Bob
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
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I did as Joe recommended and removed Logos from my ipad and reinstalled. After installation I downloaded minimal resources and then attempted to select text for the purpose of highlighting. Selection of text is STILL not working properly!
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
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I have discovered that when I begin to select either a verse or phrase, a dialog box usually pops up with information about the first (and only) word selected thus far. I must WAIT until the data in the information box is either loaded or found (not sure which), then I can continue on to finish my selection. This is an incredible time waster!
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
0 -
I have discovered that when I begin to select either a verse or phrase, a dialog box usually pops up with information about the first (and only) word selected thus far. I must WAIT until the data in the information box is either loaded or found (not sure which), then I can continue on to finish my selection.
Hi Bob, Please tap on the Menu icon (three horizontal lines in lower right) and select Settings.Then un-check the box in front of "Automatic word lookup". Does this improve the situation for you?
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I actually found that setting by clicking on the three dots. Unchecked, it now works as advertised!
Bob
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
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